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Part Number: A9-000-0053-1 Rev. 1.3

©2016 CRU Acquisition Group LLC, ALL RIGHTS RESERVED. CRU

®

 and ToughTech

®

 are trademarks of CRU Acquisition Group, LLC and 

are protected by trademark law.

Product Warranty 

CRU warrants this product to be free of significant defects in material and workmanship for a period of two years from the original date 

of purchase. CRU’s warranty is nontransferable and is limited to the original purchaser.

Limitation of Liability 

The warranties set forth in this agreement replace all other warranties. CRU expressly disclaims all other warranties, including but not lim-

ited to, the implied warranties of merchantability and fitness for a particular purpose and non-infringement of third-party rights with respect 

to the documentation and hardware. No CRU dealer, agent, or employee is authorized to make any modification, extension, or addition to 

this warranty. In no event will CRU or its suppliers be liable for any costs of procurement of substitute products or services, lost profits, 

loss of information or data, computer malfunction, or any other special, indirect, consequential, or incidental damages arising in any way 

out of the sale of, use of, or inability to use any CRU product or service, even if CRU has been advised of the possibility of such damages. 

In no case shall CRU’s liability exceed the actual money paid for the products at issue. CRU reserves the right to make modifications and 

additions to this product without notice or taking on additional liability.

FCC Compliance Statement:

 “This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: 

(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that 

may cause undesired operation.” 

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. 

These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a home or 

commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accor-

dance with the instruction manual, may cause harmful interference to radio communications.

In the event that you experience Radio Frequency Interference, you should take the following steps to resolve the problem: 

1) 

Ensure that the case of your attached drive is grounded. 

2) 

Use a data cable with RFI reducing ferrites on each end. 

3) 

Use a power supply with an RFI reducing ferrite approximately 5 inches from the DC plug.

4) 

Reorient or relocate the receiving antenna. 

Product Models

ToughTech Duo C

Interface Types & Speeds

USB 3.1 Gen 2 (up to 10 Gbps)  

Supported Drive Types

2.5-inch SATA Drives up to 9.5mm in height

Data Connectors

One (1) USB Type-C connector

Supported Operating Systems

Windows 10, 8, 7, and Vista

Windows Server 2016, 2012 and 2008 product families

OS X/macOS 10.9 “Mavericks” or newer

Linux distributions that support the connection type used 

Torque

2.5-inch hard drives, M3 screws: 4 inch-pounds max.

Compliance

EMI Standard: FCC Part 15 Class B, CE

EMC Standard: EN55022, EN55024 

RCM

Product Weight

1.2 pounds (0.54 kg)

Product Dimensions

6.22” x 1.34” x 3.50” (158mm x 34mm x 89mm)

Technical Support

Your investment in CRU products is backed up by our free technical support 

for the lifetime of the product. Contact us through our website, 

cru-inc.com/

support

 or call us at 1-800-260-9800 or +1-360-816-1800. 

Summary of Contents for ToughTech Duo C

Page 1: ...n 2 supports file transfers at 10 Gbps Attach the ToughTech Duo C to your computer on the first try with the USB Type C universal connector Multiple modes Combine two 2 5 notebook drives into one large drive have two exact copies of your data at once or keep both drives separate Use SSDs or hard drives of any capacity Includes adapter cable for use with USB 3 0 and USB 2 0 ports ...

Page 2: ...ode from the other drive in the ToughTech Duo C Drive Activity Amber Blinking The drive inside the bay is being accessed by your computer Pulsing Both activity lights will pulse when a RAID 1 rebuilding operation is underway FRONT REAR Lock Switch Top Drive Bay Ejection Handle Bottom Drive Bay Ejection Handle Lock Switch Power Top Drive Activity Bottom LEDs Bottom Drive Bay Power Activity LEDs RAI...

Page 3: ...ndicates that the AC adapter is powering the ToughTech Duo C SPAN RAID0 RAID1 JBOD Green Solid Shows which RAID mode your ToughTech Duo C currently uses See Section 4 2 for instructions on how to change it Blinking Shows which RAID mode you are about to select when using the Rotate to Set function See Section 4 2 All LEDs N A Blinking Your MacBook Pro is unable to power the ToughTech Duo C See Sec...

Page 4: ...be used with many USB 3 1 Gen 2 equipped computers even when there is no power outlet nearby Follow the diagram below that works best for you OR SLIDE POWER SWITCH TO TURN ON LED LIGHTS GREEN WHEN UNIT IS BUS POWERED USE INCLUDED AC ADAPTER IF LED LIGHTS OR BLINKS RED LED will turn off when AC Adapter is plugged in OPTIONAL SLIDE LOCKING TAB TO SECURE 4 ...

Page 5: ...choose RAID1 This copies your data to both drives so that you can remove one for safekeeping Your computer will see a single drive with the capacity of the lowest capacity drive For information on setting up a proper backup workflow see Section 5 For the following usage scenarios CRU recommends that you have a separate backup system in place Keep in mind that with RAID0 and SPAN if one of the driv...

Page 6: ...inking Rotate the screwdriver until the desired RAID mode s LED lights up f Press the screwdriver into the Hold to Set hole on the rear of the ToughTech Duo C until the selected RAID mode LED turns solid Your RAID mode is now set 4 3 FORMATTING Formatting a drive will erase all the data on the drive so be sure to back up your data before beginning this operation When you first mount a drive to a m...

Page 7: ...he Drive Power light for the bottom drive bay will turn red indicating that the ToughTech Duo C is copying your data from the top drive to the new bottom drive in a process known as rebuilding Repeat this process during regular periods to ensure that you will always have a current copy of your important data To learn more about creating a disaster resistant asset management system that will grow w...

Page 8: ...ause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a hom...

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