Page 20
P.I.P.–BP1X & P.I.P.–BP1C
Reference Manual
6 Service
This unit has very sophisticated cir-
cuitry which should only be serviced
by a fully trained technician.
6.1 Worldwide Service
Service may be obtained from an au-
thorized service center. (Contact your
local Crown/Amcron representative or
our office for a list of authorized service
centers.) To obtain service, simply
present the bill of sale as proof of pur-
chase along with the defective unit to
an authorized service center. They will
handle the necessary paperwork and
repair.
Remember to transport your unit in the
original factory pack.
6.2 North American Service
Service may be obtained in one of two
ways: from an authorized service cen-
ter or from the factory. You may choose
either. It is important that you have your
copy of the bill of sale as your proof of
purchase.
6.2.1 Service at a North
American Service Center
Simply present your bill of sale along
with the defective unit to an authorized
service center to obtain service. They
will handle the necessary paperwork
and repair. Remember to transport the
Always use the
original factory pack
to transport the unit.
unit in the original factory pack. A list of
authorized service centers in your area
can be obtained from our Technical
Support Group.
6.2.2 Factory Service
To obtain factory service, fill out the
service information page
service information page
service information page
service information page
service information page found in the
back of this manual and send it along
with your proof of purchase and the
defective unit to the Crown factory.
For warranty service, we will pay for
ground shipping both ways in the
United States. Contact Crown Factory
Service or Technical Support to obtain
prepaid shipping labels prior to send-
ing the unit. Or, if you prefer, you may
prepay the cost of shipping, and
Crown will reimburse you. Send cop-
ies of the shipping receipts to Crown to
receive reimbursement.
Your repaired unit will be returned via
UPS ground. Please contact us if other
arrangements are required.