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Warranty
This equipment leaves our factory fully tested and calibrated. If within the warranty period of two
years from despatch, the equipment is proved to be defective by reason of faulty workmanship
or material, we undertake at our option either to repair or replace it free of charge, subject to the
conditions below.
Flow gasket
The flow gasket is expected to last 15,000 bumps in ambient conditions.
Warranty Procedure
To facilitate efficient processing of any claim, contact your local Crowcon agent/distributor, a
Crowcon regional office or our global customer support team (English working language) on +44
(0)1235 557711 or [email protected] to obtain a returns form for identification and
traceability purposes. This form may be downloaded from our website ‘crowconsupport.com’ and
requires the following information:
• Your company name, contact name, phone number and email address.
• Description and quantity of goods being returned, including any accessories.
• Instrument serial number(s).
• Reason for return.
I-Test will not be accepted for warranty without a Crowcon Returns Number (CRN). It is essential that
the address label is securely attached to the outer packaging of the returned goods.
The guarantee will be rendered invalid if the instrument is found to have been altered, modified,
dismantled, tampered with, or has not used Crowcon spares for replacement parts or has been
serviced or repaired by any party not authorised and certified by Crowcon to do so. The warranty does
not cover misuse or abuse of the unit including use outside of specified limits.
Warranty Disclaimer
Crowcon accept no liability for consequential or indirect loss or damage howsoever arising (including
any loss or damage arising out of the use of the instrument) and all liability in respect of any third
party is expressly excluded.
This warranty does not cover the accuracy of the calibration of the unit or the cosmetic finish of the
product. The unit must be maintained in accordance with the instructions in this manual.
The warranty on replacement consumable items supplied under warranty to replace faulty items, will
be limited to the unexpired warranty of the original supplied item.
Contents
Exit
Unpacking
Set-up
Operating I-Test
I-Test
Manager
Configuring
I-Test
Warranty
Overview
Contacts
Appendices
Troubleshooting
Specification
