Crosley CTWMHE12B2 Use & Care Manual Download Page 25

                                                                   
 
Your air conditioner is

 covered by a limited

 

warrant

y provided

 

by

 

Crosley

 

Corporation.

 

Crosley

 

has

 

authorized

 

CrosleyCare

 

authorized

 

servicers

 

to

 

perform

 

the service

 

under

 

this

 

warranty.

 

Crosley

 

authorizes

 

no

 

one

 

else

 

to

 

change

 

or

 

add

 

to

 

any

 

of

 

these

 

obligations

 

under

 

this

 

limited warranty.

 

Any

 

obligations

 

for

 

service

 

and

 

parts

 

under

 

this

 

limited 

warranty

 

must

 

be

 

performed

 

by

 

an

 

authorized

 

CrosleyCare

 

servicer.

 

For

 

one

 

year

 

from

 

your

 

original

 

date

 

of

 

purchase,

 

Crosley

 

will

 

pay

 

all

 

costs

 

for

 

repairing

 

or

 

replacing

 

any

 

parts

 

of

 

this

 

appliance

 

that

 

prove

 

to

 

be

 

defective

 

in

 

materials

 

or

 

workmanship

 

when

 

such

 

appliance

 

is

 

installed,

 

used

 

and

 

maintained

 

in

 

accordance

 

with

 

the

 

provided

 

instructions.

 

 Please see warranty information packed with product or ask the dealer for complete 

limited warranty

 

details.

 

 

Exclusions – This

 limited

 

warranty

 

does

 

not

 

cover

 

the

 

following:

 

1. Products with original serial numbers that have been removed, altered or cannot be readily determined. 
2. Product that has been transferred from its original owner to another party or removed outside the USA. 
3. Rust on the interior or exterior of the unit. 
4. Products purchased "as-is"

.

5. Removal and/or installation of the product to provide service.  
6. Products used in a commercial setting. 
7. Service calls which do not involve malfunction or defects in materials or workmanship, or for appliances not 
in ordinary household use or used other than in accordance with the provided instructions. 
8. Service calls to correct the installation of your appliance or to instruct you how to use your appliance. 
9. Expenses for making the appliance accessible for servicing, such as removal of trim, cupboards, shelves, 
etc., which are not a part of the appliance when it is shipped from the factory. 
10. Service calls to repair or replace appliance light bulbs, air filters, water filters, other consumables, or knobs, 
handles, or other cosmetic parts. 
1

1. Surcharges including, but not limited to, any after hour, weekend, or holiday service calls, tolls, ferry trip 

charges, or mileage expense for service calls to remote areas, including the state of Alaska. 
1

2. Damages to the finish of appliance or home incurred during installation, including but not limited to floors, 

cabinets, walls, etc. 
1

3. Damages caused by: services performed by unauthorized service companies; use of parts other than 

genuine Crosley parts or parts obtained from persons other than authorized service companies; or external 
causes such as abuse, misuse, inadequate power supply, accidents, fires, or acts of God. 

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES 

CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR 
OR REPLACEMENT AS PROVIDED HEREIN. CLAIMS BASED ON IMPLIED WARRANTIES, INCLUDING 
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE 
YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW, BUT NOT LESS THAN ONE YEAR. CROSLEY SHALL NOT 
BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL 
EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN LIMITED WARRANTY OR ANY IMPLIED 
WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF 
INCIDENTAL OR CONSEQUENTIAL

 DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES, 

SO THESE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN WARRANTY GIVES YOU 
SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE. 

If You Need Service 
Keep your receipt, delivery slip, or some other appropriate payment record to establish the warranty period 
should service be required.

 If service is performed, it is in your best interest to obtain and keep all receipts. 

Service under this warranty must be obtained by contacting CrosleyCare at the addresses or phone numbers below. 
This warranty only applies in the USA. Your appliance is warranted by Crosley / CrosleyCare. 
Crosley authorizes no person to change or add to any obligations under this warranty. Obligations for service and parts 
under this warranty must be performed by CrosleyCare or an authorized service company. Product features or 
specifications as described or illustrated are subject to change without notice. 

 
CrosleyCare 

Service 

       C

rosley Extended Warranty

1-844-CROSLEY (276-7539)

 

 

 

 

 

 

 

3 Sperry Road 

 

 

 

 

 

 

 

 

Fairfield, 

NJ 

 

07004 

       

                                                                                                                               

 

Crosley also offers our 10-year (including the 1-year period) Limited Major

 

Component

 

extended

 

warranty

 

which

 

covers

 

the

 

compressor

 

part

 

if

 

needed.

 

Crosley

 

Extended

 

Warranty

 

is

 

the

 

provider

 

of

 

this

 

coverage.

 

800-356-5268

For Service Contact:

1-800-356-5268
11430 Gravois Rd
St. Louis, MO  63126

For Extended Warranty or other
information contact:

www.crosley.com

Summary of Contents for CTWMHE12B2

Page 1: ...USE CARE GUIDE 612 000 14 000 BTU Through The Wall Heat Cool A C Unit www crosley com TM Customer Focused Quality Driven CTWMHE12B2 CTWMHE14B2 ...

Page 2: ...se read this manual carefully and keep it for future reference TABLE OF CONTENTS Installation Instructions 18 4 17 Normal Sounds Important Safety Instructions 1 3 Troubleshooting 21 22 Air Conditioner Features 18 20 Care and Cleaning 20 21 ...

Page 3: ...excess heat generation It may cause electric shock or fire due to heat generation Incorrect grounding may cause electric shock It may cause fire and electric shock It may cause fire It may cause explosion fire and burns It may cause electric shock or fire due to heat generation It may cause electric shock It may cause failure of machine or electric shock It may cause fire and electric shock It may...

Page 4: ...lters maycause failure It contains contaminants and could make you sick Stop operation and close the window in storm or hurricane Do not use strong detergent such as wax or thinner but use a soft cloth Ensure that the installation bracket of the outdoor appliance is not damaged due to prolonged exposure Hold the plug by the head of the power plug when taking it out Turn off the main power switch w...

Page 5: ... the windowis a triple track type with a screen panel included remove the screen completely before installation Be sure the air conditionerhas been securely and correctly installed according to the installation instructions in this manual Save this manual for possible future use in removing or installing this unit When handling the air conditioner be careful to avoid cuts from sharp metal fins on ...

Page 6: ...m house wiring may present special problems consult a qualified electircian When handling unit be careful to avoid cuts from sharp metal edges and aluminum fins on front and rear coils Save Carton and these Installation Instructions for future reference The carton is the best way to store unit during winter or when not in use NOTE Note that the air conditioner dimensions are 24 inches wide 14 inch...

Page 7: ...ust be securely fastened in wall before installing Air Conditioner Drive more nails or screws through sleeve into wall if needed Repair paint if needed 3 If not existing drill a 1 8 clearance hole for grounding screw through left side of wall sleeve in a clear area about 3 inches maximum back from front edge of sleeve using grounding screw and toothed washer Pull loose end of ground wire out front...

Page 8: ... UTILIZE THE PROVIDED LOUVERED REAR PANEL Installation of new grille provided with unit 1 Remove the existing grille 2 Place the grille included with the new air conditioner towards the rear of the sleeve 3 Mark through the hole positions 4 Drill through the sleeves flanges with a 1 8 drill bit 5 Attached the new grille with self threading screws and washers 6 It is VERY IMPORTANT that the grill e...

Page 9: ...rear grille as shown 5 Attach 2 4 x3 x1 centering support blocks one on each side wall Place in center of side wall with the tapered end facing the opening 6 Gently slide unit into sleeve 7 Before sliding all the way back remove 2nd screw from front on left side of unit 8 Remove the plastic washer from the screw 9 Screw and attach the other end of the ground wire to the unit as shown in picture Ma...

Page 10: ... to the vertical sections of the rear grille as shown 8 Gently slide unit into sleeve 9 Before sliding all the way back remove 2nd screw from front on left side of unit 10 Remove the plastic washer from the screw 11 Screw and attach the other end of the ground wire to the unit as shown in picture Make sure that the toothed washer is against the cabinet 12 Slide the unit completely to the rear to e...

Page 11: ... seal in the center at the top of the sleeve Remove the backing paper and press into position 6 Attach 2 1 x3 8 x14 seals to the left and right sides of the sleeve 7 Cut 2 1 x3 8 x25 long seals to 14 long and attach it to the vertical sections of the rear grille as shown 8 Gently slide unit into sleeve 9 Before sliding all the way back remove 2nd screw from front on left side of unit 10 Remove the...

Page 12: ...he left and right sides of the sleeve 6 Cut 2 1 x3 8 x25 long seals to 14 long and attach it to the vertical sections of the rear grille as shown 7 Center unit and gently slide unit into sleeve 8 Before sliding all the way back remove 2nd screw from front on left side of unit 9 Remove the plastic washer from the screw 10 Screw and attach the other end of the ground wire to the unit as shown in pic...

Page 13: ...and press into position 5 Attach 2 1 x3 8 x14 seals to the left and right sides of the sleeve 6 Cut 2 1 x3 8 x25 long seals to 14 long and attach it to the vertical sections of the rear grille as shown 7 Center unit and gently slide unit into sleeve 8 Before sliding all the way back remove 2nd screw from front on left side of unit 9 Remove the plastic washer from the screw 10 Screw and attach the ...

Page 14: ...t sides of the sleeve 6 Cut 2 1 x3 8 x25 long seals to 14 long and attach it to the vertical sections of the rear grille as shown 7 Center unit and gently slide unit into sleeve 8 Before sliding all the way back remove 2nd screw from front on left side of unit 9 Remove the plastic washer from the screw 10 Screw and attach the other end of the ground wire to the unit as shown in picture Make sure t...

Page 15: ...m blocks with the slot overlapping the seal above 11 Install the divider into the slots of the foam blocks You may need to trim the length to size 12 Repeat steps 9 11 for the other vertical shown portion of the grille as shown in the picture 13 Attach 2 1 x1 x14 seals along the sides of the sleeve again making sure all seals are flush 14 Cut the 1 x1 x25 seal to fit the top of the sleeve The piec...

Page 16: ...rtically 4 5 from the left side of the sleeve Attach the other 1 x3 4 x14 long seal 4 from the right side of the sleeve 5 Center unit and gently slide unit into sleeve 6 Before sliding all the way back remove 2nd screw from front on left side of unit 7 Remove the plastic washer from the screw 8 Screw and attach the other end of the ground wire to the unit as shown in picture Make sure that the too...

Page 17: ...grille as shown in the picture 12 Attach 2 1 x1 x14 seals along the sides of the sleeve again making sure all seals are flush 13 Cut the 1 x1 x25 seal to fit the top of the sleeve The pieces must be fitted flush to the edge of the divider 14 Center unit and gently slide unit into sleeve 15 Before sliding all the way back remove 1st screw from front on left side of unit 16 Remove the plastic washer...

Page 18: ... Position the grille over the rear of the unit making sure that a The double set of screw holes are at the bottom b The fins of the grill are pointed away from the unit 3 Align the top of the grille with the top of the unit The overhang on each side is equal 4 If the unit has not been pre drilled some models carefully drill 4 1 8 holes through the grille and into the side flange of the unit approx...

Page 19: ...at bladed screwdriver or putty knife is recommended 1 2 2 Assemble the trim frame by inserting top and bottom pieces into side pieces and snapping into place 3 Pull cord through trim frame then slide over unit until flush with wall INSTALLATION INSTRUCTIONS FINISHING INSTALLATION 17 ...

Page 20: ...r Switching Droplets of water hitting condenser during normal operation may cause pinging or switching sounds Vibration Unit may vibrate and make noise because of poor wall or window construction or incorrect installation REMOTE SIGNAL RECEPTOR TEMP TIMER Fan Mode Sleep Timer Check Filter Energy Saver Follow Me Auto High Med Low On Off Auto Fan Cool Dry TEMP TIMER Heat TEMP TIMER Fan Mode Sleep Ti...

Page 21: ...selected temperature This ends the Sleep modeand the unit will continue to operate as originally programmed The Sleep mode program can be cancelled at any time during operation by pressing the Sleep button again Press Check filter button to initiate theis feature This feature is a reminder to clean the Air Filter for more efficient operation The LED light will illumi nate after 250 hours of operat...

Page 22: ...n during this time The control is capable of displaying temperature in degrees Fahrenheit or degrees Celsius To convert from one to the other press and hold the Left and Right Temp Timer buttons at the same time for 3 seconds CAUTION Clean your air conditioner occasionally to keep it looking new Be sure to unplug the unit before cleaning to prevent chock or fire hazards Air Filter Cleaning The air...

Page 23: ...ew this list It may save your time and expense This list includes common occurrences that are not the result of defective workman ship or materials in this appliance Solution Air conditioner does not start Wall plug disconnected Push plug firmly into wall outlet House fuse blown or circuit breaker tripped Replace fuse with time delay type or reset circuit breaker Plug Current Device Tripped Press ...

Page 24: ...ling Water dripping INSIDE when unit is cooling Improper installation Tilt air conditioner slightly to the outside to allow water drainage Refer to installation instructions check with installer Dirty air filter air restricted Clean air filter Air movement sound This is normal If too loud set to a slower FAN setting Outside temperature extremely hot Set FAN speed to a Higher setting to bring air p...

Page 25: ...walls etc 13 Damages caused by services performed by unauthorized service companies use of parts other than genuine Crosley parts or parts obtained from persons other than authorized service companies or external causes such as abuse misuse inadequate power supply accidents fires or acts of God DISCLAIMER OF IMPLIED WARRANTIES LIMITATION OF REMEDIES CUSTOMER S SOLE AND EXCLUSIVE REMEDY UNDER THIS ...

Page 26: ...The design and specifications are subject to change without prior notice for product improvement Consult with the sales agency or manufacturer for details ...

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