Critter Sitters
1-Year Limited Warranty Program
For a period of one (1) year after purchase, Critter Sitters (“Manufacturer”) will either repair or replace defective components
in accordance with this Limited Warranty. This warranty is between Manufacturer and the original purchaser and is valid only
when accompanied by the original purchaser’s sales receipt showing original date of purchase and location of purchase.
Replacements under this warranty revert back to the date of original purchase for future warranty.
Manufacturer or its authorized dealer can accept or reject warranty claims based on its findings. This warranty applies in
normal residential use only and is not intended for commercial use. Manufacturer can make substitutions as required of
materials, components, and sub-components of comparable value and utility. This warranty is limited to product repair or
replacement (to be determined solely by Manufacturer). Warranty return is limited to only the single affected component.
This warranty covers only manufacturing defects and does not cover normal wear and tear, abuse or misuse, exposure to
extreme heat or cold, abrasion or excessive weight. This product is intended to be used in standard installations only. This
warranty is invalid if the product is not used for intended purpose. Manufacturer disclaims liability for any aspect of installation
and any inconvenience caused by a defective part of a component.
Certain items are not covered by this warranty. These include, but are not limited to the following:
1.
Components subjected to abuse, including abuse intended to simulate failure.
2.
Damages caused by retailer, shipper or installation crew (such as scratches, dents, tears, chips, etc.).
3.
Any part which merely exhibits normal wear yet functions essentially as new, including chips, scratches or stretching
of materials and stitching.
4.
Tears, punctures, scratches or any damage caused by improper installation or use.
5.
Damage to frames/welds resulting from improper assembly is not covered. General frame rusting is not covered.
6.
Fading and/or discoloration of fabrics resulting from exposure to the elements, chemicals, oils, fluids or any other
cause are not covered.
To make a claim, call the toll-free number below. Please have available a copy of the original sales receipt along with a brief
description of the problem. Please also provide your email address and daytime telephone or cell phone #. All items may be
charged actual freight costs plus $15 for handling. Repairs or replacement will be made at the Manufacturer’s option.
Sales
and use taxes, plus shipping and handling charges are the responsibility of the consumer.
THIS IS THE ENTIRE EXCLUSIVE EXPRESS LIMITED LIABILITY. THE MANUFACTURER NEITHER MAKES NOR IS RESPONSIBLE FOR ANY OTHER
WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THOSE OF RETAILING DEALERS. THIS EXCLUSIVE REMEDY IS LIMITED TO RECEIPT OF
A CREDIT IN CONNECTION WITH THE REPAIR OR REPLACEMENT OF ANY PRODUCT OR COMPONENT DEEMED TO BE DEFECTIVE UNDER THE
TERMS AND CONDITIONS AS STATED IN THIS WARRANTY. NEITHER CAMBRIDGE PRODUCTS, THE PRODUCT MANUFACTURER NOR ITS
AGENTS SHALL BE LIABLE IN ANY CASE FOR INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF
THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY OR NEGLIGENCE EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. EXCEPT AS OTHERWISE MAY BE REQUIRED BY LAW, THERE ARE NO OTHER EXPRESS OR IMPLIED WARRANTIES OTHER
THAN THE WARRANTY DESCRIBED HEREIN, AND ALL OTHER WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY DISCLAIMED.
Contact Warranty Services at
1-888-840-4557 or
