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TROUBLESHOOTING: “BEFORE YOU CALL” SECTION
UNIT WILL NOT ATTEMPT A START (KEYLESS ENTRY STILL FUNCTIONS NORMALLY):
The unit is in Valet mode. Turn Ignition ON, press and hold valet/programming button for 6 seconds then turn key
off. Unit is now out of valet mode and should perform a remote start. If optional LED indicator is installed, then it
will be on solid when in Valet and OFF when out of Valet.
UNIT FLASHES LIGHTS ONCE AND WILL NOT ATTEMPT A START:
The unit senses a fault at the Brake (Purple wire is active) or the Hood is OPEN (Gray wire grounded). This is a
safety feature of the unit. Check installation for faults and make sure hood is closed and latched and brake wire is
not active. Make sure hood is in good condition and is depressed when hood is closed.
NO RESPONSE FROM REMOTE TRANSMITTERS: (4 Parts)
1. Check for proper power/ground wiring connections at module.
2. Check Antenna Module connection. The antenna module included with this system must be plugged in.
3. Transmitters may need to be programmed to the unit. See transmitter programming steps on Page 10.
4. Check transmitter Batteries and replace if necessary.
UNIT CRANKS VEHICLE BUT ENGINE NEVER STARTS: (2 parts)
1. In extreme cold or severe weather conditions, the unit may take more than the first attempt to start the vehicle.
The remote start unit will make up to 3 attempts to start the engine.
2. In some vehicles, there may be a Factory anti-theft system that will not allow the engine to run without the key in
the ignition. These systems may include Factory Security Modules, GM Passkey®/Passlock®, and RF
Transponder systems (Ford P.A.T.S.®). Many late 1990’s through 2005 vehicles include some type of Anti-Theft
system which may require a bypass module. Check with your installer to make sure that the bypass device (if
equipped) is functioning properly.
SYSTEM IS UNSUCCESSFUL AT REMOTE START DURING EXTREME COLD CONDITIONS:
Please be aware that during sub-freezing conditions your remote starter may take more that one attempt to start, or
it may not successfully start the vehicle after 3 attempts. During these conditions the vehicle may not properly start
even using the key, therefore trying to start by the remote would also be unsuccessful.
