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34
W
ARRANTY
35
W
ARRANTY
determined by the price paid by the
Consumer for the Product less a
reasonable amount for usage. Cricket
shall not be liable for any other losses
or damages. these remedies are the
Consumer’s exclusive remedies for breach
of the Limited Warranty.
5. Upon request from Cricket, the Consumer
must prove the date of the original
purchase of the Product by a dated bill of
sale or dated itemized receipt.
6. The Consumer shall bear the cost of
shipping the Product to Cricket. Cricket
shall bear the cost of shipping the
Product back to the Consumer after the
completion of service under this Limited
Warranty.
7. The Consumer shall have no coverage or
benefits under this Limited Warranty if any
of the following conditions are applicable:
a. the Product has been subjected to
abnormal use, abnormal conditions,
improper storage, exposure to moisture
or dampness, unauthorized
modifications, unauthorized
connections, unauthorized repair,
misuse, neglect, abuse, accident,
alteration, improper installation, or other
acts which are not the fault of Cricket,
including damage caused by shipping.
b. the Product has been damaged from
external causes such as collision with
an object, or from fire, flooding, sand,
dirt, windstorm, lightning, earthquake
or damage from exposure to weather
conditions, an act of God, or battery
leakage, theft, blown fuse, or improper
use of any electrical source, damage
caused by computer or internet viruses,
bugs, worms, trojan Horses, cancelbots
or damage caused by the connection to
other products (including but not limited
to hardware and software) not recom-
mended for interconnection by Cricket.
c. the Product serial number plate or the
enhancement data code has been
removed, defaced or altered.
d. the defect or damage was caused by
the defective function of the cellular
system or by inadequate signal
reception by the external antenna, or
viruses or other software problems
introduced into the Product.
8. Cricket does not warrant uninterrupted
or error-free operation of the Product. If a
problem develops during the Limited
Warranty period, the Consumer shall take
the following step-by-step procedure:
a. The Consumer shall return the Product
to the place of purchase for repair or
replacement processing.
b. The Consumer shall include a return ad-
dress, daytime phone number and/ or
fax number, complete description of the
problem, proof of purchase and service
agreement (if applicable).
Expenses related to removing the
Product from an installation are not
covered under this Limited Warranty.
c. The Consumer will be billed for any
parts or labor charges not covered by
this Limited Warranty. the Consumer will
be responsible for any expenses related
to reinstallation of the Product.
d. Cricket will repair the Product under
the Limited Warranty within 30 days
after receipt of the Product. If Cricket
cannot perform repairs covered under
this Limited Warranty within 30 days, or
after a reasonable number of attempts
to repair the same defect, Cricket at