manualshive.com logo in svg

Crestron C2N-SDC, Operations & Installation Manual, Page: 39 / 44

Share
Download
Crestron C2N-SDC Operations & Installation Manual Download Page 39

Crestron

 C2N-SDC  

Shade & Drape Motor Controller

 

Problem Solving 

Troubleshooting 

The following table provides corrective action for possible trouble 
situations. If further assistance is required, please contact a Crestron 
customer service representative.  

C2N-SDC Troubleshooting 

TROUBLE 

PROBABLE 

CAUSE(S) 

CORRECTIVE ACTION 

Wrong power 
supply 

Use a Crestron power 
supply. 

Green 

PWR

 LED 

does not 
illuminate 

C2N-SDC is not 
receiving power 

Verify that cables 
plugged into NET ports 
are secure.  

Improper Net ID 

Verify that the C2N-SDC 
Net ID matches Net ID in 
the software program 

Yellow 

NET

 LED 

does not 
illuminate 

 
 

Loose network 
connection 

Verify that cable plugged 
into NET port is secure 

AC connection 

Verify AC wiring 

Shade/Drape 

does not 
respond 

Shade/Drape fault Verify shade/drape upper 

and lower limit –  
Refer to shade/drape 
manufacturer instructions

CAUTION:

 Use only Crestron power supplies for Crestron equipment. 

Failure to do so could cause equipment damage or void the Crestron 
warranty. 

 

Operations & Installation Guide - DOC. 6316 

Shade & Drape Motor Controller: C2N-SDC  

•

   35

Summary of Contents for C2N-SDC

Page 1: ...Crestron C2N SDC Shade Drape Motor Controller Operations Installation Guide ...

Page 2: ...n by the Technical Documentation department at Crestron Electronics Inc 15 Volvo Drive Rockleigh NJ 07647 1 888 CRESTRON All brand names product names and trademarks are the property of their respective owners 2005 Crestron Electronics Inc ...

Page 3: ...Programming Software 17 Earliest Version Software Requirements for the PC 18 Crestron D3 Pro System Programming 18 Programming with SIMPL Windows 19 Example Program 26 Uploading 26 Communication Settings 27 Uploading a SIMPL Windows Program 31 Firmware Upgrade 33 Problem Solving 35 Troubleshooting 35 Further Inquiries 36 Future Updates 36 Return and Warranty Policies 37 Merchandise Returns Repair ...

Page 4: ......

Page 5: ...upply Two 4 pin terminal block connectors are provided so that units can be daisy chained Functional Summary Controls two shade or drape motors individually or simultaneously Each motor may be up to a maximum of 7 5 A 1 3 horsepower The C2N SDC fits inside a standard 2 gang or 4 square electrical box Manual pushbutton control is provided on the faceplate The C2N SDC is designed to fit inside and m...

Page 6: ...ticularly useful when operating the unit locally during installation Specifications The following table summarizes the specifications for the C2N SDC Specifications of the C2N SDC SPECIFICATION DETAILS Cresnet Power Usage 3 Watts 0 125 Amps 24 VDC Default ID 0E Control System Update Files1 2 3 2 Series Control System CNMSX AV PRO CNRACKX DP CEN CN TVAV Version 3 117 CUZ or later Version 5 14 02X U...

Page 7: ...program problems make sure you are using the update file with the correct suffix letter e g V W X NOTE Crestron software and any files on the website are for Authorized Crestron dealers and Crestron Authorized Independent Programmers CAIP only New users may be required to register to obtain access to certain areas of the site including the FTP site Physical Description The C2N SDC is a mountable p...

Page 8: ...tor Controller Crestron C2N SDC C2N SDC Front View C2N SDC Physical Views Front and Side 4 10 in 10 41 cm 4 10 in 10 41 cm 2 92 cm 1 15 in Shade Drape Motor Controller C2N SDC Operations Installation Guide DOC 6316 4 ...

Page 9: ...n C2N SDC Shade Drape Motor Controller C2N SDC Physical Views Rear 3 36 in 8 54 cm 3 26 in 8 28 cm 3 36 in 8 54 cm 1 81 in 4 60 cm Operations Installation Guide DOC 6316 Shade Drape Motor Controller C2N SDC 5 ...

Page 10: ...dards per EMC and Radiocommunications Compliance Labelling NOTE This device complies with part 15 of the FCC rules Operation is subject to the following two conditions 1 these devices may not cause harmful interference and 2 these devices must accept any interference received including interference that may cause undesired operation Shade Drape Motor Controller C2N SDC Operations Installation Guid...

Page 11: ...s NOTE When installing network wiring refer to the latest revision of the wiring diagram s appropriate for your specific system configuration available from the Crestron website When calculating the wire gauge for a particular Cresnet run the length of the run and the Cresnet power usage of each network unit to be connected must be taken into consideration If Cresnet units are to be daisy chained ...

Page 12: ...nnector and tin the twisted connection Apply solder only to the ends of the twisted wires Avoid tinning too far up the wires or the end becomes brittle Insert the tinned connection into the Cresnet connector and tighten the retaining screw Repeat the procedure for the other three conductors Identity Code Refer to Viewport definition on page 27 Every equipment and user interface within the network ...

Page 13: ...ter These upgrades enable Touch Settable ID TSID functionality which makes it possible for the control system to recognize a network device via its serial number which is stored in the device s memory This method does not require that any devices be disconnected from the network Net IDs may be set with the entire Cresnet system intact This method requires the use of the Crestron Viewport version 3...

Page 14: ...uld have a list of all current network devices and their Net IDs to avoid assigning duplicate IDs Set Net ID by TSID These procedures are for TSID enabled network devices during the initial configuration of a Cresnet system or when such devices are being added replaced 1 Ensure that all C2N SDCs are connected to the control system 2 Open the Crestron Viewport version 3 35 or later 3 From the Viewp...

Page 15: ...corresponding TSID or serial number automatically appears in its appropriate field 6 Enter the Cresnet ID that the device should be set to and click OK The number you enter should appear on the list CAUTION This function does not prevent you from setting duplicate IDs Be sure to check current assignments before entering the desired Cresnet ID number Serial Number to TSID Conversion This utility is...

Page 16: ...ool window is displayed Refer to the following figure Serial Number to TSID Conversion Tool Window 3 Enter the serial number or TSID number as instructed press the appropriate button to obtain the corresponding number NOTE Enter serial numbers including spaces exactly as they appear on the unit label Alpha characters in serial numbers or TSID numbers may be entered in upper or lower case Shade Dra...

Page 17: ...C Hookup AC in is connected to the three pigtail leads as shown in the following illustration AC Hookup Connections for the C2N SDC NOTE All wiring must be installed in accordance with all local and national electrical codes Operations Installation Guide DOC 6316 Shade Drape Motor Controller C2N SDC 13 ...

Page 18: ...clamp supplied refer to Installation and through the hole in the front of the C2N SDC Connect the shade drape motor as shown in the following illustration Drape Shade Motor Connection NOTE The AC IN wires are not shown in this illustration for clarity Shade Drape Motor Controller C2N SDC Operations Installation Guide DOC 6316 14 ...

Page 19: ...wo Gang Electrical Box Mounting 2 08 32 3 8 Pan Head Screw 4 X 4 1900 Electrical Box Mounting 2 8 Washers 4 X 4 1900 Electrical Box Mounting 2 Nylon Cable Clamps Both Mounting Methods Tools required Philips screwdriver Two Gang Box Mounting When mounting in a two gang electrical box use the four 06 32 3 8 pan head screws two 6 washers and two ID nylon cable clamps as in the following illustration ...

Page 20: ... the C2N SDC in a 4 x 4 electrical box use the two 8 32 3 8 pan head screws two 8 flat washers and the two ID nylon cable clamps as shown in the following illustration wiring is not shown for clarity Installation in a 4 x 4 1900 Electrical box Shade Drape Motor Controller C2N SDC Operations Installation Guide DOC 6316 16 ...

Page 21: ...es and control modules Crestron D3 Pro software creates a complete project with no special programming required D3 Pro completes all necessary programming for a base system including the control system program Once D3 Pro creates the project the system interfaces and program logic can be customized It can also be modified with Crestron development tools i e SIMPL Windows software although this sho...

Page 22: ...eate a complete Crestron System for residential applications The system includes the control system program touchpanel screens and keypad programming documentation and real time adjustment capabilities As with all Crestron software the D3 Pro software provides extensive right click and drag and drop functionality in addition to convenient keyboard shortcuts for frequently used functions and comman...

Page 23: ...indows is Crestron s software for programming Crestron control systems It provides a well designed graphical environment with a number of workspaces i e windows in which a programmer can select configure program test and monitor a Crestron control system SIMPL Windows offers drag and drop functionality in a familiar Windows environment This section describes a sample SIMPL Windows program that inc...

Page 24: ... C2N SDC from the Cresnet Control Modules Cresnet Shade Drape Controllers folder of the Device Library and drop it in System Views The PRO2 system tree displays the C2N SDC in Slot 9 with a default Net ID of 0E as shown in the following illustration NOTE The first C2N SDC in a system is preset with a Net ID of 0E when its symbol is dragged into the upper pane of System Views Additional units are a...

Page 25: ...e Settings Double click the C2N SDC icon to open the Device Settings window This window displays the C2N SDC device information If necessary select the Net ID tab to change the Net ID as shown in the following figure Operations Installation Guide DOC 6316 Shade Drape Motor Controller C2N SDC 21 ...

Page 26: ...Always ensure that the hardware and software settings of the Net ID match For Net ID hardware setting details refer to Identity Code on page 8 C2N SDC Symbol in Programming Manager Programming Manager is where programmers program a Crestron control system by assigning signals to symbols The following graphic shows the C2N SDC symbol in the SIMPL Windows Programming Manager Shade Drape Motor Contro...

Page 27: ...C module operates two shade and drape bi directional motors labeled Sh1 and Sh2 in an identical manner The following tables describe the C2N SDC control signals for Sh1 the same control signals repeat for Sh2 Operations Installation Guide DOC 6316 Shade Drape Motor Controller C2N SDC 23 ...

Page 28: ...Shade 1 stopped timer expired or Stop command sent or Momentary command released Digital input Sh1_OpenMomentary Opens Shade 1 on the rising edge of the input and stops on release or when Sh1_MaxTime expires High 1 rising edge Open Low 0 falling edge Stop Digital input Sh1_CloseMomentary Closes Shade 1 on the rising edge of the input and stops on release or when Sh1_MaxTime expires High 1 rising e...

Page 29: ...o effect Digital input Shade1_CloseJog Closes Shade 1 for Sh1_JogTime seconds on the rising edge of the input High 1 rising edge Jog close Low 0 No effect Digital output Sh1_LastDirOpen Indicates that the current direction of movement is Open If not currently moving indicates that the previous direction of movement was Open High 1 Last direction Open Low 0 Last direction not Open Digital output Sh...

Page 30: ...ogram An example program for the C2N SDC is available from the Example Programs section of the Crestron website http www crestron com exampleprograms Search for C2N SDC zip Uploading NOTE Crestron recommends that you use the latest software and that each device contains the latest firmware to take advantage of the most recently released features Please check the Crestron website http www crestron ...

Page 31: ... through the commands and options in Viewport menus Therefore for its effectiveness as a support and diagnostic tool the Crestron Viewport may be preferred over development tools when uploading programs and projects The following section defines how to upload a SIMPL Windows program Before attempting to upload it is necessary to establish communications Communication Settings NOTE For laptops and ...

Page 32: ...tandard DB9 male to female straight through cable Typical Connection Diagram when Uploading 1 Open the Crestron Viewport Either launch the standalone version of Viewport or start SIMPL Windows and from the menu bar select Tools Viewport 2 Refer to the following illustration From the Viewport menu select Setup Communications settings alternatively press Alt D to open the Port Settings window Shade ...

Page 33: ...t an available COM port COM 1 is shown after this step is selected and that all communication parameters and necessary options from the Port Settings window are selected as shown after this step Click the OK button to save the settings and close the window Operations Installation Guide DOC 6316 Shade Drape Motor Controller C2N SDC 29 ...

Page 34: ...on 4 To verify communication select Diagnostics Establish Communications Find Rack This should display a window that gives the COM port and baud rate If communications cannot be established refer to the Troubleshooting Communications section in the latest version of the Crestron 2 Series Control Systems Reference Guide Doc 6256 or the respective Operations Guide for the control system Shade Drape ...

Page 35: ...with SIMPL Upload via Crestron Viewport 1 Verify that the procedure for Communication Settings that begins on page 27 has been performed 2 As shown after this step select File Transfer Send Program Alternatively press Alt P from the Viewport menu File transfer Send Program Command 3 The Send Program window appears as shown after this step Click Browse locate the completed file spz for PRO2 and cli...

Page 36: ...oc 6256 or the respective Operations Guide for control system details about the other fields in the Send Program window Send Program Window 4 To verify that the program has been transferred successfully select Diagnostics Report Program Information This should display a window that provides details about the current program loaded into the control system Shade Drape Motor Controller C2N SDC Operat...

Page 37: ...llowing steps NOTE Viewport versions 3 80 or later have Load Network Device Legacy and Update Network Device Firmware options Either will work with firmware version 3 05 but Crestron suggests using Update Network Device Firmware to load firmware updates 1 Make sure that Communication Settings which begins on page 27 has been performed 2 As shown after this step select File Transfer Load Network De...

Page 38: ... transferring any Cresnet file touchpanel project firmware lower the port speed baud rate to 38400 to match the Cresnet bus speed Open Window 4 Browse to the desired filename upg file and click Open to begin the transfer Shade Drape Motor Controller C2N SDC Operations Installation Guide DOC 6316 34 ...

Page 39: ...rify that cables plugged into NET ports are secure Improper Net ID Verify that the C2N SDC Net ID matches Net ID in the software program Yellow NET LED does not illuminate Loose network connection Verify that cable plugged into NET port is secure AC connection Verify AC wiring Shade Drape does not respond Shade Drape fault Verify shade drape upper and lower limit Refer to shade drape manufacturer ...

Page 40: ...on website to ask questions about Crestron products First time users will need to establish a user account to fully benefit from all available features Future Updates As Crestron improves functions adds new features and extends the capabilities of the C2N SDC additional information may be made available as manual updates These updates are solely electronic and serve as intermediary supplements pri...

Page 41: ...lamps are not covered This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer Purchasers should inquire of the dealer regarding the nature and extent of the dealer s warranty if any CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended or if it has been s...

Page 42: ...Shade Drape Motor Controller Crestron C2N SDC This page intentionally left blank Shade Drape Motor Controller C2N SDC Operations Installation Guide DOC 6316 38 ...

Page 43: ...Crestron C2N SDC Shade Drape Motor Controller This page intentionally left blank Operations Installation Guide DOC 6316 Shade Drape Motor Controller C2N SDC 39 ...

Page 44: ...Crestron Electronics Inc Operations Installation Guide DOC 6316 15 Volvo Drive Rockleigh NJ 07647 01 05 Tel 888 CRESTRON Fax 201 767 7576 Specifications subject to www crestron com change without notice ...

Reviews:

No comments