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Security Reference Guide — Doc. 7693AC

AirMedia® Presentation Gateway • 75

Troubleshooting Miracast Connection
Issues

(AirMedia 2.0 only) Ensure the Wi-Fi adapter is enabled on the client device and that the
latest drivers are installed for that adapter.

Ensure the network is not blocking any of the Miracast related ports (7236, 7250) listed in
the

Firewall Settings & Port Table (on page 26)

Ensure the network is not blocking the mDNS discovery port (5353) listed in the

Firewall

Settings & Port Table (on page 26)

Check for Miracast support on the client device:

1. Press

(Windows) + R and type dxdiag.

2. Select Save All information….

3. Open the saved DxDiag.txt and find Miracast. It should say Available, with HDCP.

Check the firewall on the client device.

Disable the firewall and test projection. If Miracast works with the firewall disabled, add
an exception for

C:\Windows\System32\WUDFHost.exe

Allow In/Out connections for TCP and UDP, Ports: All.

Check the group policy settings on the client device. On domain-joined devices, Group
Policy can also block Miracast.

1. Press

(Windows) + R and type rsop.msc to execute the Resultant Set of Policy

snap-in. This will show the current policies applied to the computer.

2. Review Computer Configuration > Windows Settings > Security Settings > Wireless

Network (IEEE 802.11) Policies.

3. Double-click the setting for wireless policies and a dialog box will appear.

4. Open the Network Permissions tab and select Allow everyone to create all user

profiles.

Summary of Contents for AirMedia

Page 1: ...AirMedia Presentation Gateway Security Reference Guide Crestron Electronics Inc ...

Page 2: ...ther trademarks or registered trademarks of Apple Inc in the United States and or other countries IOS is either a trademark or registered trademark of Cisco Systems Inc in the United States and or other countries Dropbox is either a trademark or registered trademark of Dropbox Inc in the United States and or other countries Android Chromebook Chrome OS Google Chrome Google Drive Google Play and Yo...

Page 3: ...rface AirMedia Series 3 Only 20 Data Transport Encrypted Communications 21 AirMedia Device Considerations 22 Device Naming 22 Device Configuration 22 Firewall Settings Port Table 26 Device Upgrades 38 Single Device Web Interface 38 Multiple Devices 38 Control 39 AV Framework and XiO Cloud Service 39 Crestron Connected 39 Control System 39 Deploy AirMedia Sender Applications to PCs 41 Windows 41 ma...

Page 4: ...ing Miracast 74 Troubleshooting Miracast Connection Issues 75 AirMedia Canvas 76 AirMedia Apps 79 AirMedia App for iOS Devices 79 AirMedia for AM 100 App for iOS Devices 79 AirMedia App for Android Devices 79 AirMedia for AM 100 App for Android Devices 80 Connect to AirMedia Devices with Mobile Applications 80 Test and Commission the AirMedia Presentation System 85 AirMedia Test Use Cases by User ...

Page 5: ...ce or have the AirMedia sender application installed by IT administrators Chrome OS users can use the AirMedia extension to easily present web browser and desktop content iOS and Android mobile devices can use the free apps available from the App Store app on iOS and the Google Play store app on Android AirMedia Series 3 and AirMedia 2 0 devices allow users to share full screen Excel spreadsheets ...

Page 6: ...RE DETAIL AM 3100 WF I AM 3200 AM 3200 WF I Security AES 128 TLS Security ü ü ü 802 1X ü ü ü Access Directory Authentication ü ü ü Crestron Control Software AV Framework Software ü ü ü XiO Cloud Software ü ü ü SIMPL Windows ü ü ü SIMPL Pro Future release Future release Future release Crestron Studio Software N A N A N A VC4 ü ü ü AirMedia Device Support PC Windows OS All Versions ü ü ü Mac Devices...

Page 7: ...ü ü ü iOS Devices ü ü ü Android Devices û û û Chromebook and Chrome OS Support with audio is supported only for the active tab ü ü ü AirMedia Protocol Support AirPlay Streaming ü ü ü Miracast Streaming ü ü ü Integrated Technology AirMedia Series 3 Technology ü ü ü AV Framework Platform ü ü ü XiO Cloud Service Support ü ü ü 1The AirMedia Extension for Google Chrome relies on web technologies for sc...

Page 8: ...oE ü ü ü Dual LAN û ü ü Other Interfaces continued WLAN Guest Access Point Mode ü û ü Additional Features AirMedia Canvas ü ü ü AirMedia Canvas Control ü ü ü AirMedia Application Downloads from Cloud Server ü ü ü Appspace Software1 ü ü ü Kaptivo Whiteboard Capture Device Future release Future release Future release Control System Interface ü ü ü AM 101 Compatibility Mode û û û AirMedia Series 3 Co...

Page 9: ...n 33 mm Width 7 40 in 188 mm Depth 6 93 in 177 mm Height 1 26 in 33 mm Width 7 40 in 188 mm Depth 6 93 in 177 mm AirMedia 2 0 Devices FEATURE DETAIL AM 200 AM 300 DMPS3 4K 250 C DMPS3 4K 350 C CCS UC 1 CCS UC 1 X Security AES 128 TLS Security ü ü ü ü 802 1X ü ü ü ü Access Directory Authentication ü ü ü ü Crestron Control Software XiO Cloud Software ü ü ü ü AV Framework Software ü ü ü ü SIMPL Windo...

Page 10: ...Windows All Versions ü ü ü ü Mac Devices ü ü ü ü iPad Devices ü ü ü ü iPhone Devices ü ü ü ü iOS Devices ü ü ü ü Android Devices ü ü ü ü Chromebook Computer and Chrome OS Operating System1 ü Future release Future release ü 1The AirMedia Extension for Google Chrome relies on web technologies for screen sharing that are built into the web browser Performance variations with motion video quality and ...

Page 11: ...Devices ü ü ü ü iPad Devices ü ü ü ü iPhone Devices ü ü ü ü iOS Devices ü ü ü ü Android Devices û û û û Chromebook and Chrome OS Support with audio is supported only for the active tab ü Future release Future release ü AirMedia Protocol Support AirPlay Streaming ü ü ü ü Miracast Streaming ü û û ü Integrated Technology AirMedia 2 0 Technology ü ü ü ü AV Framework Platform ü ü ü ü XiO Cloud Service ...

Page 12: ...talMedia Input 1 AM 300 only 1 4K 2 4K û 4K DM Resolution 4k60 4 2 0 AM 300 only 4k60 420 4k60 420 û 4K DM HDCP HDCP 2 2 AM 300 only HDCP 2 2 HDCP 2 2 û Video Outputs HDMI Output ü ü ü x2 ü HDMI Resolution AM 200 1080p AM 300 4k30 4k60 420 4k60 420 1080p HDMI HDCP AM 200 HDCP 1 4 AM 300 HDCP 2 2 HDCP 2 2 HDCP 2 2 HDCP 1 4 Other Interfaces IR ü ü ü ü RS 232 ü ü ü ü CEC ü ü ü ü Power over Ethernet P...

Page 13: ...Media Application Downloads from Cloud Server ü Future release Future release Future release Appspace Software2 ü Future release Future release ü Crestron AirBoard Whiteboard Capture Device ü Future release Future release ü Kaptivo Whiteboard Capture Device ü Future release Future release ü Control System Interface ü ü ü ü AM 101 Compatibility Mode AM 200 ü AM 300 û û û û AirMedia 2 0 Connection E...

Page 14: ...estanding Surface Rack Freestanding Surface Rack Freestanding Surface Rack Tabletop Dimensions AM 200 Height 6 42 in 163 mm Width 7 40 in 188 mm Depth 1 35 in 34 mm AM 300 Height 7 93 in 201 mm Width 9 28 in 236 mm Depth 1 36 in 34 mm Height 5 20 in 133 mm Width 17 28 in 439 mm Depth 15 75 in 400 mm Height 5 20 in 133 mm Width 17 28 in 439 mm Depth 15 75 in 400 mm Height 4 11 in 105 mm Width 8 92 ...

Page 15: ...û û Touch Screen Support Via programming only Via programming only Unified Communications û û Zūm Sensors and or Buttons û û COM IR Support û û PoE û û Appspace û û Crestron AirBoard û û Quad View û ü Remote View û ü Moderator Mode û ü Control System Interface û ü YouTube Push Mode Support û û Dual LAN û û Mounting Freestanding Surface Freestanding Surface Dimensions Height 1 10 in 28 mm Width 6 1...

Page 16: ...ly to physical network devices such as switches or routers also apply to AirMedia AirMedia is a standard network appliance and is as secure as the supporting network AirMedia employs a proprietary protocol to transport the screen data to the device In Windows the quality slider in the setting limits the peak bandwidth only not the average or minimum bandwidth and behaves logarithmically rather tha...

Page 17: ...ensure a high quality experience for all types of content and a high frame rate at any resolution up to 1080p at 30 frames per second The peak bitrate target can be lowered to 1 Mbps on Windows senders which is adequate for most static content types 1080p video with high motion and detail levels or complex motion with high foreground background contrast such as smoke and flames may not display in ...

Page 18: ...unting locations can assist in minimizing interference by design l Capabilities of the radios of the most commonly used connecting devices Use 2 4 GHz and 5 GHz bands and newer technologies such as 802 11ac whenever possible 5 GHz bands have more channels and capacity than 2 4 GHz though not all devices support both bands Additionally 5 GHz devices can have more a limited range through walls and o...

Page 19: ...g services These tools can occasionally interfere with device discovery and should be configured to prevent such interference Disable Discovery via Multicast DNS Services If the IT department requires multicast DNS services to be turned off AirMedia discovery by AirMedia applications can be disabled on the AirMedia Series 3 AM 200 and AM 300 devices For instructions on disabling AirMedia discovery...

Page 20: ...mmended methods a VLAN a physical air gap guest wireless access point mode or the dual LAN interface AirMedia Series 3 receivers only VLAN In this scenario AirMedia devices are placed in their own VLAN This VLAN is configured to allow only incoming connections Outbound traffic is not allowed The guest and corporate networks exist in separate VLANs Since outbound connections are not allowed the gue...

Page 21: ... can be used one for corporate users and one for guest users l To switch presentations in the HDMI interface domain use an HDMI switch such as the DMPS3 4K 250 C or DMPS3 4K 350 C While secure this approach requires more hardware AirMedia Physical Air Gap Method Example Guest Wireless Access Point Mode Certain AirMedia devices can act as guest wireless access points that are isolated from the corp...

Page 22: ...TES l The AirMedia app for ChromeOS cannot connect to the AirMedia Series 3 receivers through the guest wireless access point l Miracast users should not connect to the wireless access point If the Miracast user connects to the access point first the connection will fail For details on connecting to an AirMedia receiver with Miracast refer to Miracast on page 73 For instructions on enabling wirele...

Page 23: ...OTES l The AirMedia app for ChromeOS cannot connect to the AM 200 or AM 300 through the guest wireless access point l Miracast users should not connect to the wireless access point If the Miracast user connects to the access point first the connection will fail For details on connecting to an AM 200 or AM 300 with Miracast refer to Miracast on page 73 For instructions on configuring the AM 200 or ...

Page 24: ...ion on dual LAN functionality refer to Dual LAN Functionality in the AirMedia Series 3 Receivers Product Manual Doc 9020 AirMedia Dual LAN Example AirMedia Series 3 NOTES l The AirMedia app for ChromeOS cannot connect to the AirMedia Series 3 receivers through the guest wireless access point l Miracast users should not connect to the wireless access point If the Miracast user connects to the acces...

Page 25: ...eries 3 AM 200 AM 300 CCS UC 1 and CCS UC 1 X devices supports third party certificates for encrypting connections between the AirMedia sender applications for Windows and Android devices and the receiver The use of third party certificates for encrypting connections can be enabled and disabled in the configuration of the product Please refer to the product s manual for instructions on how to load...

Page 26: ...off in the AirMedia web pages NetBIOS is used only if the host name is 15 characters or less and is disabled if the host name is longer than 15 characters NSUPDATE is sent under the following conditions l If the device is using a static address and the DNS field is populated l If the device is using DHCP to obtain an IP address and the Domain Name field in the Network Setup screen is not blank NOT...

Page 27: ...Security Reference Guide Doc 7693AC AirMedia Presentation Gateway 23 AirMedia Screen General Settings for AirMedia Series 3 Receivers AirMedia Screen Network Adapter for AirMedia Series 3 Receivers ...

Page 28: ...24 AirMedia Presentation Gateway Security Reference Guide Doc 7693AC AirMedia Screen for AM 200 and AM 300 ...

Page 29: ...Security Reference Guide Doc 7693AC AirMedia Presentation Gateway 25 AirMedia Screen for DMPS3 CCS UC 1 and CCS UC 1 X ...

Page 30: ... to allow it to communicate with AirMedia devices Crestron requires creating a rule for the AirMedia sender application that allows all traffic to pass to the device If the rule is not created the operating system prompts the user with the option to add a rule This may require administrator privileges For a list of ports that allow the client to communicate with the device refer to the following t...

Page 31: ... Optional This port provides captive portal functionality 80 TCP Both Both Web Access Optional This port is used for web configuration pages when SSL is enabled 443 TCP Both Both Web Access Optional This port is used for web configuration pages when SSL is enabled 5353 UDP Both Both Discovery Optional This port is used for AirMedia Presentation Gateway discovery If this port is blocked automatic n...

Page 32: ...ese ports are blocked AirMedia will not function 7011 TCP Outbound Inbound Control Channel Required This port carries control channel information If this port is blocked AirMedia will not function 7100 TCP Outbound Inbound Control Channel Required This port carries control channel information If this port is blocked AirMedia will not function 7200 TCP Outbound Inbound Control Channel Required This...

Page 33: ...ed Required if using Miracast These ports carry audio and video streams 7250 TCP Outbound Inbound Control Channel Recommended Required if using Miracast This port carries control channel information 7300 TCP Outbound Inbound Control Channel Recommended Required if using the AirMedia Google Chrome Extension This port carries control channel information 7878 TCP Outbound Inbound Audio Video Recommen...

Page 34: ...s port carries control channel information If this port is blocked AirMedia will not function 47010 TCP Outbound Inbound Audio Video Required This port carries audio and video If this port is blocked AirMedia will not function 58887 TCP Outbound Inbound Control Channel Recommended This port is for AirMedia canvas control If this port is blocked AirMedia canvas control will not function NOTE The Ai...

Page 35: ...omatic network discovery will not function correctly 6000 7000 TCP Outbound Inbound Video Required These ports carry audio and video streams If these ports are blocked AirMedia will not function 6000 8000 UDP Both Both Audio Required These ports carry audio streams outbound from the client and control QOS information outbound from the receiver If these ports are blocked AirMedia will not function ...

Page 36: ...ntrol Channel Required This port carries control channel information If this port is blocked AirMedia will not function 7201 TCP Outbound Inbound Control Channel Required This port carries control channel information If this port is blocked AirMedia will not function 7236 TCP Inbound Outbound Audio Video Recommended Required if using Miracast These ports carry audio and video streams 7250 TCP Outb...

Page 37: ... Channel Required This port carries control channel information If this port is blocked AirMedia will not function 47010 TCP Outbound Inbound Audio Video Required This port carries audio and video If this port is blocked AirMedia will not function 58887 TCP Outbound Inbound Control Channel Recommended This port is for AirMedia canvas control If this port is blocked AirMedia canvas control will not...

Page 38: ...hat ports 389 443 and 445 be open At a minimum one port needs to be open for the device to function properly If only one port is open and that port is used by another application AirMedia will not function properly 515 TCP Both Video Required This port is for the video data channel 1041 TCP Outbound Control Channel Required If this port is not open AirMedia does not function properly 1047 1048 104...

Page 39: ...00 7201 TCP Both Control Channel Required This port carries control channel information If this port is blocked AirMedia will not function 8080 TCP Both Video Required This port is for the video data channel If the port is not open AirMedia does not function properly 19996 TCP Both Future Optional This port is reserved for future use 31865 TCP Both Discovery Optional This port is used for device d...

Page 40: ...ll not function 7011 UDP Both Control Channel Required This port carries control channel information If this port is blocked AirMedia will not function 7200 7201 TCP Both Control Channel Required This port carries control channel information If this port is blocked AirMedia will not function 47010 TCP Both Audio Video Required This port carries audio and video If this port is blocked AirMedia will...

Page 41: ...38 UDP Both NetBIOS Discovery Optional This port allows the device to be resolved without a DNS server present This port is enabled if the host name is fewer than 15 characters 41794 TCP Both Control System Required This port is used to control Crestron Connected devices 42891 42892 TCP Both Update Utility Required These ports are used to control firmware updates and are used only with the batch u...

Page 42: ... Devices AirMedia 2 0 and AirMedia Series 3 device firmware can be upgraded through the XiO Cloud service For details refer to the XiO Cloud Service User Guide Doc 8214 Crestron provides an application for upgrading multiple AirMedia devices AM 100 and AM 101 The application reads room list files to simplify management Devices can be upgraded one at a time or in a batch operation To upgrade AirMed...

Page 43: ... CCS UC 1 X which have transferrable AirMedia licenses and allow for seamless upgrades For instructions on configuring AV Framework and the XiO Cloud service refer to either the AirMedia Series 3 Receivers Product Manual Doc 9020 or the AM 200 AM 300 Product Manual Doc 8254 NOTE AV Framework and the XiO Cloud service are not available on the AM 100 or AM 101 Crestron Connected AirMedia devices can...

Page 44: ... Users Connected Read Analog Indicates the number of users currently connected Device Access Code Read Analog Sets the device access code NOTE The input sets the current code and is only valid when the device code is in Fixed mode configured through the device s web configuration Projector Connected Read Write Analog Reports the status of a connected projector Valid Values 0 Not connected 1 Connec...

Page 45: ...ous version of the AirMedia sender application and install the latest version using the method below An account with administrative privileges must be used during installation The Windows installer can be run using one of the following methods l Microsoft Group Policy for mass deployment l Windows command line l A Group Policy Object GPO set up by an administrator to script the chosen installation...

Page 46: ...lls the AirMedia sender application in the specified path on the device rather than the default location o SHORTCUTOPTION OPTION Installs shortcuts according to one of four specified options n none Installs no shortcuts n desktop Installs an application shortcut only to the desktop n menu Installs an application shortcut only to the Start menu n all Installs an application shortcut to both the des...

Page 47: ...s Crestron folder and the sender application is launched Upon installation users will have a quick connection experience with easy access to the AirMedia sender application l For administrators open the pkg file within the installer to silently install the AirMedia sender application on users machines The sender application does not run after installation is completed and the UI is not displayed I...

Page 48: ...tain a large number of non Crestron discoverable gateways making it difficult for users to search for and manage AirMedia devices Additionally users may not always be familiar with the procedure for connection via native mirroring Crestron recommends using the AirMedia sender application for all connections from macOS and iOS NOTE The AirMedia sender application must always be used with the AM 100...

Page 49: ...t enclose the path in quotes l Environmental variables are not supported l When updates are necessary a change applied to this file when it s administered locally or on the network will allow users quick access to the available AirMedia rooms l On Windows o Local and network paths are allowed o HTTP HTTPS paths are allowed l On macOS o Network paths are not allowed o HTTP HTTPS paths are allowed o...

Page 50: ...ss device device name Room 241 name address 192 168 0 186 address device devices device The container for each device to be displayed The file may contain one or more set of tags Both name The display name for the AirMedia device that is shown in the Device Name column of the AirMedia sender application Both address The IP address of the AirMedia device This field is currently limited to IPv4 addr...

Page 51: ...on double click a present file to launch the AirMedia sender application If prompted enter the login code in the Login screen and select OK NOTE If a Crestron Connected display is used the display turns on automatically Discovery If a room list file is not located when AirMedia opens the AirMedia sender application scans the local subnet for connection devices If only one device is located the Air...

Page 52: ... unable to discover any devices the user can manually enter the information From the Connect screen enter the host name or IP address of the device in the search box and press Enter on the keyboard If a login code is required on the target device the Enter Code screen displays Manually Entering Device Information macOS ...

Page 53: ...yntax There are two options to define the URI format for launching the application Crestron recommends the first option 1 crestron airmedia receiver address code receiver passcode 2 crestron airmedia receiver address code receiver passcode receiver address is the host name or address of the AirMedia receiver and receiver passcode is the optional passcode parameter for authorizing the mirroring ses...

Page 54: ...n that is included with the receiver s firmware l Cloud Download Provides the latest version of the AirMedia application stored in the Cloud The receiver checks for an update once a day at 2 00 am local time This method ensures that the device is providing the latest AirMedia sender application available to your users for download l Remote Server Provides a version of the AirMedia application that...

Page 55: ...th a mobile device can use mobile apps for Android and iOS devices For details refer to Connect to AirMedia Devices with Mobile Applications on page 80 Welcome Screen AirMedia devices show a welcome screen on a connected display device to convey the connection instructions for guest access The welcome screen can also be configured to show custom login instructions and branding as well as the host ...

Page 56: ...52 AirMedia Presentation Gateway Security Reference Guide Doc 7693AC AirMedia Welcome Screen for AM 200 AM 300 DMPS3 CCS UC 1 and CCS UC 1 X AirMedia Welcome Screen for AM 100 and AM 101 ...

Page 57: ... Presenting The built in web page will automatically detect the type of device the user is trying to connect from guide the user on how to connect and where applicable automatically launch and initiate a connection to the receiver If a required AirMedia sender application is not already installed the system will provide the installation for that particular device NOTE AirMedia Series 3 receivers a...

Page 58: ...fter all active users disconnect l Fixed A static login code can be set in the web administration pages It can also be programmed using a Crestron control system for AirMedia devices or via the XiO Cloud service on compatible devices NOTES l The Fixed setting should be selected for regular users who want to remember a login code Otherwise the Random setting is recommended to prevent unintended con...

Page 59: ...he guest and deployable AirMedia sender applications are compatible with the following operating systems Operating System Compatibility Chart Operating System Versions Supported Windows Windows 8 Window 8 1 and Windows 10 macOS macOS version 10 12 or later User Experience with Windows This section provides information on the AirMedia user experience when using a Windows computer The Windows guest ...

Page 60: ...n AirMedia Series 3 or AirMedia 2 0 device 1 Open a web browser and enter the AirMedia device s IP address or host name into the browser The web browser welcome screen is displayed Web Browser Welcome Screen 2 Select Start Presenting The AirMedia download screen is displayed AirMedia Download Screen 3 Select the Windows button to download the AirMedia software for Windows ...

Page 61: ...the guest AirMedia sender application from an AM 100 or AM 101 1 Open a web browser and enter the AirMedia device s IP address or host name into the address bar The AirMedia download screen is displayed AirMedia Download Screen for AM 100 and AM 101 2 Select the Download button next to Client for Windows ...

Page 62: ...lication on a Windows computer 1 Launch the guest AirMedia sender application A list of devices appears if the Autodiscovery feature is enabled in the AirMedia sender application s settings If a list does not appear then navigate to Connections Discover to detect devices Connect Dialog Box 2 Choose the device to connect to and then select Connect ...

Page 63: ...s then the last two devices to connect can present If AirMedia Canvas is enabled on AirMedia Series 3 devices then the amount of devices that can present is set in the device s web configuration interface Previously connected senders that may be presenting are stopped Other senders can restart a presentation by pressing the Start button in the AirMedia sender application For details on using the A...

Page 64: ...le application on a Windows computer 1 Launch the AirMedia deployable application A list of devices appears if the Autodiscovery feature is enabled in the AirMedia sender application s settings If a list does not appear then navigate to Connections Discover to detect devices NOTE This list can also be populated with a room list file For more information refer to Configure Room Lists on page 44 Con...

Page 65: ...s to connect can present If AirMedia Canvas is enabled on AirMedia Series 3 devices then the amount of devices that can present is set in the device s web configuration interface Previously connected senders that may be presenting are stopped Other senders can restart a presentation by pressing the Start button in the AirMedia sender application For details on using the AirMedia sender application...

Page 66: ... system so no software installation is required This is an alternative to using the AirMedia sender application for Windows Miracast presentation is currently supported on AirMedia Series 3 receivers and the AM 200 AM 300 CCS UC 1 and CCS UC 1 X devices NOTE The AM USB WF or the AM USB WF I wireless adapter is required when using Miracast with AirMedia 2 0 devices For more information on Miracast ...

Page 67: ...irect the presentation with the following controls l Select Disconnect to disconnect from the device and end the presentation l Select Change projection mode to choose how content is displayed o Select Duplicate to show the screen on both the computer and the display o Select Extend to split the screen between the computer and the display o Select Second screen only to display the screen only on t...

Page 68: ... user needs to open the zip package and then run the guest AirMedia sender application within the package The IP address of the AirMedia device is encoded in the file name of the AirMedia sender application so the AirMedia sender application can connect with the AirMedia device upon startup The user can save the zip package locally which enables direct connection to the device the next time the us...

Page 69: ...oad the guest AirMedia sender application from an AirMedia Series 3 or AirMedia 2 0 device 1 Open a web browser and enter the AirMedia device s IP address or host name into the browser The web browser welcome screen is displayed Web Browser Welcome Screen 2 Select Start Presenting The AirMedia download screen is displayed AirMedia Download Screen 3 Select the Mac button to download the AirMedia so...

Page 70: ...s or host name into the browser 2 Select the Download button next to Client for Mac AirMedia Download Screen for AM 100 and AM 101 Use the Guest AirMedia Sender Application To use the AirMedia sender application on a macOS computer 1 Launch the guest AirMedia sender application The Connect dialog box is displayed Connect Dialog Box ...

Page 71: ...n on automatically and the presentation session begins l On all other AirMedia Series 3 AirMedia 2 0 and AM 101 in mirroring mode devices a dialog box is displayed showing instructions on using the native mirroring function Follow the instructions to begin the presentation session Select OK when finished to navigate to the presentation controls If a Crestron Connected display is connected and conf...

Page 72: ...o be repeated l The guest AirMedia sender application for macOS can also be downloaded from present crestron com and distributed to websites or other media for users to download The guest AirMedia sender application can be distributed with the connection parameters embedded in the file name so the user only has to enter the login code if required The supported formats are any_text _ ip_address dmg...

Page 73: ...a list of devices in the Connect dialog box The user can select a device for connection or search for a device within a longer list of devices To connect to a device perform the following procedure 1 Launch the AirMedia sender application The Connect dialog box is displayed Connect Dialog Box 2 Choose the device to connect to and then select Connect ...

Page 74: ...acOS l On all other AirMedia Series 3 AirMedia 2 0 and AM 101 in mirroring mode devices a dialog box is displayed showing instructions on using the native mirroring function Follow the instructions to begin the presentation session Select OK when finished to navigate to the presentation controls If a Crestron Connected display is connected and configured for operation the display turns on automati...

Page 75: ...nsion for Google Chrome relies on web technologies for screen sharing that are built in to the web browser Performance variations with motion video quality and frame rate may occur based upon the encoding capabilities of the Chrome OS device and the nature of the content being displayed i e high motion video Install the AirMedia extension for Google Chrome To install the AirMedia extension 1 Visit...

Page 76: ...e top right corner of the Chrome browser 2 Enter the IP Address or host name of the AirMedia receiver in the Connect to AirMedia field 3 Select the radio button next to Present current tab in the web browser to present only the current web browser tab with audio or select the radio button next to Present desktop to present the whole screen without audio 4 Select CONNECT ...

Page 77: ...onal Model is the supported Wi Fi channels l US 2G Channels 1 2 3 4 5 6 7 8 9 10 11 5G Channels 36 40 44 48 149 153 157 161 165 l World 2G Channels 1 2 3 4 5 6 7 8 9 10 11 12 13 5G channels 36 40 44 48 149 153 157 161 165 Miracast Behavior How it Works Users connect to a Miracast receiver using the Windows connect menu The Windows connect menu can be accessed via the Windows notification center or...

Page 78: ...ns may exist Considerations for Deploying and Commissioning Miracast l For optimal performance the network switch that the AirMedia receiver connects to must have a sufficient buffer size 2 5 Mb per AirMedia device attached to that switch In most cases switches and routers are configured for best effort packet forwarding This means that the router forwards all packets it receives to the best of it...

Page 79: ...aved DxDiag txt and find Miracast It should say Available with HDCP l Check the firewall on the client device Disable the firewall and test projection If Miracast works with the firewall disabled add an exception for C Windows System32 WUDFHost exe Allow In Out connections for TCP and UDP Ports All l Check the group policy settings on the client device On domain joined devices Group Policy can als...

Page 80: ...nd DigitalMedia AM 200 and AM 300 devices only in this mode would always present full screen if selected AirMedia Canvas examines the resolution aspect ratio and orientation of each source and then lays out the sources to maximize screen real estate A persistent overlay provides connection information user count and time when one or two users are presenting This overlay can be disabled in the conf...

Page 81: ...ne participant can present at a time NOTES l The AV Framework 1 0 Interface does not support AirMedia Canvas controls l When a participant resumes a wireless presentation from a paired touch panel the sender application receives a resume request The request must be approved before the presentation resumes Settings are available in the sender applications to automatically approve or deny presentati...

Page 82: ...78 AirMedia Presentation Gateway Security Reference Guide Doc 7693AC AV Framework 2 0 Touch Panel Canvas Controls ...

Page 83: ...he user will be directed to the app store to install this app AirMedia for AM 100 App for iOS Devices This app is designed for iPhone and iPad devices connecting to AM 100 AirMedia Presentation Gateways as well as the AM 101 when using moderator mode or quad view To download the app refer to the Crestron AirMedia for AM 100 app page in the App Store This app is only available for download from the...

Page 84: ...ions relating to moderation are also contained within the app If connection to an AirMedia Series 3 or AirMedia 2 0 receiver is attempted using this app the app will fail to connect Connect to AirMedia Devices with Mobile Applications AirMedia sender applications connect to AirMedia devices by discovering them or by navigating to a manually entered device IP address or host name Connected devices ...

Page 85: ...Security Reference Guide Doc 7693AC AirMedia Presentation Gateway 81 AirMedia for iOS AirMedia for Android ...

Page 86: ...ion uses the built in iOS device screen mirroring feature the AirMedia sender application will not present immediately after connecting to the AirMedia rceiver For detailed instructions on connecting to an AirMedia device from iOS refer to either the AirMedia Series 3 Receivers Product Manual Doc 9020 or the AM 200 AM 300 Product Manual Doc 8254 ...

Page 87: ...Series 3 and AirMedia 2 0 devices called Video Push When using these apps video plays directly on the AirMedia receiver rather than on the device The app may provide controls in the area of the app where the video would normally be played This mode assists the iOS device in saving battery life as well as utilizing the wired portion of the network to further enhance playback reliability ...

Page 88: ... work correctly on the AM 101 l Video streaming apps may occasionally change the way they interact with iOS device mirroring that interferes with the correct operation of playback mode When such compatibility breaks the video streaming app must be updated to restore correct functionality l Video Push requires the sender and receiver to be on the same subnet ...

Page 89: ...can display connection information and customizable backgrounds In simpler rooms such as huddle spaces the default front of room experience should be used in every case Simpler rooms are where the only devices for presentation are AirMedia Series 3 AM 200 AM 300 CCS UC 1 or CCS UC 1 X devices along with any attached sensors switches and panels For more complex configurations where simpler AirMedia...

Page 90: ...d to advise users on proper use l Provide optimal methods for room discovery such as centralized room lists and allowing mDNS and Bonjour including third party solutions l Design user interfaces i e panels or buttons for clarity to enable ease of use when first connecting to AirMedia Test all of the intended connection methods prior to commissioning a system to ensure a smooth user experience Mobi...

Page 91: ...d It is recommended to contact the app vendor in the event such behavior persists Testing for mobile users should encompass the considerations above for both the AirMedia app and the AirMedia for AM 100 app Commission and Monitor AirMedia Devices Once the use cases for AirMedia are established and tested and other room functionality is tested the commissioned room is ready for AirMedia and other u...

Page 92: ...This page is intentionally left blank Security Reference Guide Doc 7693AC AirMedia Presentation Gateway 88 ...

Page 93: ...Crestron Electronics Inc 15 Volvo Drive Rockleigh NJ 07647 Tel 888 CRESTRON Fax 201 767 7656 www crestron com Security Reference Guide Doc 7693AC 12 15 21 Specifications subject to change without notice ...

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