Crestron AirMedia AM-101 Deployment Manual Download Page 4

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Contents

Deployment Guide – DOC. 7693K

AirMedia Apps ............................................................................................................................ 34

AirMedia App for iOS Devices

........................................................................................................................................................... 34

AirMedia for AM-100 App for iOS Devices

............................................................................................................................ 34

AirMedia App for Android Devices

................................................................................................................................................ 34

AirMedia for AM-100 App for Android Devices

.................................................................................................................. 34

Connect to AirMedia Devices with Mobile Applications

............................................................................................. 34

Test and Commission the AirMedia Presentation System ............................................... 38

AirMedia Test Use Cases by User Experience

..................................................................................................................... 38

Front of Room Experience

......................................................................................................................................................... 38

PC User Experience Test Case Considerations

......................................................................................................... 39

Mobile User Experience Test Case Considerations

................................................................................................ 39

Commission and Monitor AirMedia Devices

........................................................................................................................ 40

Summary of Contents for AirMedia AM-101

Page 1: ...AirMedia Presentation Gateway Deployment Guide Crestron Electronics Inc ...

Page 2: ...other countries AirPlay App Store Bonjour iPad iPhone Mac and macOS are either trademarks or registered trademarks of Apple Inc in the U S and or other countries IOS is either a trademark or registered trademark of Cisco Systems Inc in the United States and or other countries Android Google Play and YouTube are either trademarks or registered trademarks of Google Inc in the United States and or ot...

Page 3: ...0 Device Naming 10 Device Configuration 10 Device Upgrades 14 Single Device Web Interface 14 Multiple Devices 14 Control 14 AV Framework and Crestron XiO Cloud Service 14 Crestron Connected 15 Control System 15 Deploy AirMedia Sender Applications to PCs 16 Windows 16 macOS 18 Configure Room Lists 19 Configuration File config ini 19 Room List XML File for Windows and macOS 20 File Association for W...

Page 4: ...rMedia for AM 100 App for Android Devices 34 Connect to AirMedia Devices with Mobile Applications 34 Test and Commission the AirMedia Presentation System 38 AirMedia Test Use Cases by User Experience 38 Front of Room Experience 38 PC User Experience Test Case Considerations 39 Mobile User Experience Test Case Considerations 39 Commission and Monitor AirMedia Devices 40 ...

Page 5: ...settings to configure and no AV or control system is required Users simply connect to the local Wi Fi network with a Windows macOS iOS or Android device and the corresponding AirMedia application Windows and macOS users can quickly download a sender application directly from the AirMedia device or have the application installed by IT administrators iOS and Android mobile devices can use the free a...

Page 6: ...2 AirMedia Presentation Gateway Deployment Guide DOC 7693K DMPS3 4K 350 C Deployment Application ...

Page 7: ...rvice support HDMI Input 1 6 4K 6 4K 1 DigitalMedia Input 1 AM 300 only 1 4K 2 4K HDMI Output 1 1 4K 2 4K 1 DigitalMedia Output 1 4K 2 4K Dual Display Support Touch Screen Support External External External Integrated Unified Communications Zūm Sensors and or Buttons COM IR Support Power Over Ethernet AM 200 only YouTube Push Mode Support Dual LAN Mounting Freestanding Surface Rack Freestanding Su...

Page 8: ... support HDMI Input DigitalMedia Input HDMI Output 1 1 DigitalMedia Output Dual Display Support Touch Screen Support Via programming only Via programming only Unified Communications Zūm Sensors and or Buttons COM IR Support PoE YouTube Push Mode Support Dual LAN Mounting Freestanding Surface Freestanding Surface Dimensions W x H x D 6 15 x 1 10 x 2 39 6 15 x 1 10 x 2 39 ...

Page 9: ... Mbit s or exceed 8 5 Mbit s In Windows only the quality slider in the setting limits the peak bandwidth only not the average or minimum bandwidth and behaves logarithmically rather than linearly When using native mirroring in macOS and iOS with AM 101 and AirMedia 2 0 devices the OS negotiates and controls the bandwidth to the AirMedia device due to the way the native mirroring protocol is define...

Page 10: ...der 60 ms has been observed in a well designed and properly provisioned network with ideal Wi Fi network conditions Older devices such as the AM 101 may experience latency as high as 180 ms It is difficult to specify actual latency due to the enormous variations found in network environments High CPU load applications running in the background may affect the wireless presentation experience as wel...

Page 11: ...cheduling processor intensive or network intensive applications in the background such as backup and software upgrades at the same time the AirMedia sender is active Minimizing traffic from non AirMedia devices can be challenging given end user expectations on wireless networks There are several techniques to help ensure AirMedia traffic is prioritized Keep AirMedia devices and traffic on their ow...

Page 12: ... not allowed The guest and corporate networks exist in separate VLANs Since outbound connections are not allowed the guest VLAN cannot access the corporate VLAN through the AirMedia VLAN AirMedia VLAN Based Method Example Physical Air Gap If networks for security reasons require some type of physical separation there are two approaches when using current AirMedia devices With devices such as the A...

Page 13: ...evice The data connection from the sender is encrypted and can only be decrypted by an authorized AirMedia device In conjunction with wireless access point security AirMedia content cannot be secretly eavesdropped by non authorized parties Correct operation of the security protocols is contingent on leaving the correct ports open for the AirMedia device at the network switch as shown in Device Con...

Page 14: ...e IP address display can be turned off in the AirMedia web pages NetBIOS is used only if the hostname is 15 characters or less and is disabled if the hostname is longer than 15 characters NSUPDATE is sent under the following conditions If the device is using a static address and the DNS field is populated If the device is using DHCP to obtain an IP address and the Domain Name field in the Network ...

Page 15: ...Deployment Guide DOC 7693K AirMedia Presentation Gateway 11 AirMedia Screen for AM 200 AM 300 DMPS3 and CCS UC 1 Device Administration Screen for AM 100 and AM 101 ...

Page 16: ... Channel Required If this port is not open AirMedia does not function properly 1047 1048 1049 UDP Inbound Discovery Optional These ports are used for device discovery If the port is closed AirMedia may not be able to find devices automatically 1688 TCP Both Audio Recommended This port is for the audio data channel 3268 TCP Both Control Channel Required This port is used as part of the screen shari...

Page 17: ...on If this port is blocked AirMedia will not function 47010 TCP Both Audio Video Required This port carries audio and video If this port is blocked AirMedia will not function For the ports used by the AM 100 and AM 101 refer to the table below Port Map 3 Ports Used by the AirMedia Presentation Gateway AM 100 and AM 101 PORT TYPE DIRECTION FUNCTION OPEN NOTES 21 TCP Both Update Utility Optional Thi...

Page 18: ...ave multiple control options depending on the model and the specific needs of the room and overall facilities AV Framework and Crestron XiO Cloud Service AirMedia 2 0 Presentation Gateways come with AV Framework functionality AV Framework provides a web interface of options that define inputs outputs and connected devices standard behavior Some of these options include the ability to add Zūm space...

Page 19: ...re firmware release Additionally the control system can implement Simple Network Management Protocol SNMP to integrate with existing IT management tools The device parameters can be set and monitored by a Crestron control system as shown in the Device Parameters table below Device Parameters NAME ACCESS TYPE FUNCTION Status Read Analog Reports the status of the device Number of Users Connected Rea...

Page 20: ... using the method below An account with administrative privileges must be used during installation or correct installation will not occur The Windows installer can be run using either of the following methods Through Microsoft Group Policy for mass deployment Through the Windows command line Administrators can set up a Group Policy Object GPO to script the installation to use the next time the use...

Page 21: ...stalls shortcuts according to one of four specified options none installs no shortcuts desktop installs application shortcut only to the desktop menu installs application shortcut only to the Start menu all installs application shortcut to both the desktop and the Start menu Examples of msi installation are as follows msiexec I AirMedia_Windows_3 0 1 254_deployable msi qn INSTALLATIONMODE silent S...

Page 22: ...access to the sender application Use the pkg file within the installer for administrators to silently install the application on users machines The sender app does not run after installation completes and the UI is not displayed Inside the pkg archive file is the InstallAirMedia app bundle The app bundle contains the required airmedia_osx_installer pkg package file in the Content Resources folder ...

Page 23: ...ection via native mirroring Crestron recommends using the AirMedia application for all connections from macOS and iOS NOTE The AM 100 is not compatible with native device mirroring provided by macOS and iOS The AirMedia sender application must always be used with the AM 100 Configure Room Lists In some organizations room lists can be used to maintain the full list of AirMedia Presentation Gateways...

Page 24: ...available AirMedia rooms Room List XML File for Windows and macOS The room list file is an XML file that defines the devices and their connection parameters The specifics of the XML file schema are defined in the table below Room List File Details TAG DESCRIPTION EXAMPLE FOR WINDOWS AND MACOS devices This is the main container for the room list file Each file must contain only one set of tags xml ...

Page 25: ...puter The installer makes the association The present file uses the same format as the device section of the room list file To connect using file association double click a present file to launch the application If prompted enter the login code in the Login screen and click OK NOTE If a Crestron Connected display is used the display turns on automatically Discovery If a room list file is not locat...

Page 26: ...on is unable to discover any devices the user can manually enter the information From the Connect dialog box enter the hostname or IP address of the device and then click Connect If a passcode is required on the target device the Passcode screen displays Manually Entering Device Information ...

Page 27: ...dia users with a mobile device can use mobile apps for Android and iOS devices For details refer to Connect to AirMedia Devices with Mobile Applications on page 34 Welcome Screen AirMedia devices show a welcome screen on a connected display device to convey the connection instructions for guest access The welcome screen can also be configured to show custom login instructions and branding as well ...

Page 28: ... is generated after the last user disconnects Fixed A login code can be set in the web administration pages static It can also be programmed using a control system for AirMedia devices that connect to Crestron control systems or via Crestron XiO Cloud Service for devices that support Crestron XiO Cloud Service provisioning NOTE The Fixed setting should be selected for regular users who want to rem...

Page 29: ...ser Experience with Windows on page 25 or User Experience with macOS on page 29 The guest and deployable applications are compatible with the operating systems shown in the following table Operating System Compatibility Chart OPERATING SYSTEM VERSIONS SUPPORTED Windows Windows 7 Windows 8 Window 8 1 and Windows 10 macOS macOS version 10 10 or later User Experience with Windows This section provide...

Page 30: ...only has to enter the login code if required The supported formats are any_text _ ip_address exe any_text _ ip_address exe The underscore and dot must precede the IP address for example executive_conference_room_ 10 1 1 13 exe To download and run the guest application from the AirMedia device complete the steps below 1 Open a web browser and enter the AirMedia device s IP address or hostname into ...

Page 31: ...ion session begins immediately following the entry of the code or if no code is required upon entry of the IP address or host name On AirMedia 2 0 Presentation Gateways other senders can connect and begin presenting A maximum of 32 Windows or Android senders can connect simultaneously although only the last device to connect will be able to present Previously connected senders that may be presenti...

Page 32: ...sired gateway from the list This list can also be populated with a room list file Refer to Configure Room Lists on page 19 3 Click Connect If prompted enter the login code Login Code Screen If a Crestron Connected display is used the display turns on automatically during this process The presentation session begins immediately following the entry of the code or if no code is required upon entry of...

Page 33: ...irMedia Guest Application The macOS guest application is a small file that is downloaded from the AirMedia device and runs with standard user permissions The user needs to open the zip package and then run the guest application within the package The IP address of the AirMedia device is encoded in the filename of the application so the application can connect with the AirMedia device upon startup ...

Page 34: ...rompted enter the login code as shown on the connected display If connecting to an AM 100 that is connected to a configured Crestron Connected display the display will turn on automatically and the presentation session begins If the device is an AirMedia 2 0 device or an AM 101 in mirroring mode a dialog box is displayed showing guidance on using the native mirroring function that is built into ma...

Page 35: ...or iOS device using the native mirroring function can be connected at a time to an AirMedia device If any other sender connects to the AirMedia device the last connected device will be disconnected and the connection procedure will need to be repeated Airmedia Deployable Application The deployable application shows the user a list of devices on the Connect dialog box The user can select a device f...

Page 36: ... a device perform the following procedure 1 Launch AirMedia The Connect dialog box is displayed The Connect dialog box on macOS is inherently different from the Windows user interface as shown below Connect Dialog Box 2 From the Connect screen select a gateway from the list ...

Page 37: ...s Crestron AirMedia AirPlay Guidance Dialog Box NOTE Only one macOS or iOS device using the native mirroring function can be connected at a time to an AirMedia device If any other sender connects to the AirMedia device the last connected device will be disconnected and the connection procedure will need to be repeated If connecting to an AM 100 that is connected to a configured Crestron Connected ...

Page 38: ...nd does not provide full screen mirroring Documents are rendered within the app and control for other functions relating to moderation are also contained within the app AirMedia App for Android Devices This app is designed for Android devices For information on the AirMedia app for Android devices refer to https play google com store apps details id com crestron airmedia AirMedia for AM 100 App fo...

Page 39: ... allow for easier future connection A search function provides quick navigation of long lists Frequently used AirMedia devices can be marked as favorites for quick connections AirMedia app connection screens are shown below AirMedia for iOS and Android AirMedia for AM 100 on iOS and Android ...

Page 40: ...AirMedia button is pressed Instead the application instructs the user to use the native device mirroring function in the iOS Control Center where a list of devices will be presented Once a device is selected a prompt for a password is shown if the four digit code is required by the device Upon completion of these steps the iOS device starts sharing content to the AirMedia device as shown in the fo...

Page 41: ...ormally be played This mode assists the iOS device in saving battery life as well as utilizing the wired portion of the network to further enhance playback reliability App Controls for Streaming Content NOTE Video streaming from third party apps may not work correctly on AM 101 NOTE Video streaming apps may occasionally change the way they interact with iOS device mirroring that interferes with th...

Page 42: ...e Simpler rooms are typically where the only devices for presentation are the AM 200 AM 300 or CCS UC 1 along with any attached sensors switches and panels For more complex configurations where simpler AirMedia devices are attached to i e DMPS3 4K 250 C DMPS3 4K 350 C and other Crestron products that have large numbers of inputs and or use programming via control processors it is important to prog...

Page 43: ...hods prior to commissioning a system will help ensure a smooth user experience Mobile User Experience Test Case Considerations Mobile users comprise a smaller but important portion of AirMedia users in many environments Up to 15 of mobile users typically using either Android or iOS devices will use AirMedia from their mobile devices While the same considerations for PC users can apply to mobile us...

Page 44: ...vent such behavior persists As with PC users testing for mobile users should encompass the considerations above for both the AirMedia app and the AirMedia for AM 100 app Commission and Monitor AirMedia Devices Once the use cases for AirMedia are established and tested and other room functionality is tested the commissioned room is ready for AirMedia and other uses For optimum performance AirMedia ...

Page 45: ...Deployment Guide DOC 7693K AirMedia Presentation Gateway 41 This page is intentionally left blank ...

Page 46: ...Crestron Electronics Inc Deployment Guide DOC 7693K 15 Volvo Drive Rockleigh NJ 07647 2041620 Tel 888 CRESTRON 06 18 Fax 201 767 7576 Specifications subject to www crestron com change without notice ...

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