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Credo mobile Samsung Galaxy S6, User Manual

The Credo Mobile Samsung Galaxy S6 is a cutting-edge smartphone that combines sleek design with powerful technology. With its user-friendly interface and seamless performance, this device offers a truly immersive experience. For step-by-step instructions and troubleshooting, you can easily download the free user manual from our website, ensuring you have all the information you need.

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Sprint Worldwide Wireless Service

254

Sprint Worldwide Wireless Service

With your phone and global roaming service from Sprint Worldwide Wireless Service, you can make 
phone calls and use wireless data services around the globe on compatible CDMA and GSM/UMTS 
networks. For a country-specific travel guide, select your phone and destination from 

sprint.com/traveltips

.

Get  Information  for  Sprint  Worldwide  Service

View contact information for Sprint Worldwide.

 

n 

From a Home screen, tap 

Apps

 

 > 

Sprint Worldwide

 

.

Activate  Sprint  Worldwide  Service  on  Your 
Account 

Before using your phone in global roaming mode, you must activate Sprint Worldwide service. 

To  activate  Sprint  Worldwide  service:

 

n 

Chat with or email an international support rep by visiting 

sprint.com/swwsupport

.

– or –

Call Sprint Worldwide Customer support at 

1-888-226-7212

. 

Your  Phone’s  SIM  Card  for  International 
Roaming

Your phone comes with a preinstalled SIM (Subscriber Identity Module) card to support roaming on 
compatible GSM networks.

Note

: Your SIM card should be preinstalled. If you need to reinstall your SIM card, follow these 

instructions. The SIM included contains information specific to your phone and should be retained 
with the phone for use on GSM networks.

 1.  Insert the removal tool into the hole on the SIM tray, and push until the tray pops out.

Summary of Contents for Samsung Galaxy S6

Page 1: ...ce phone numbers support and account information o Sprint activation instructions o Sprint specific services and features including Sprint Hotspot Sprint Zone Sprint Worldwide service User Guide Please Note To activate your device please visit credomobile com activate For CREDO customer service please call 800 411 0848 ...

Page 2: ...asics 15 Home Screen and Applications Apps List 15 Phone Settings Menu 16 Portrait and Landscape Screen Orientation 16 Capture Screenshots 17 Applications 18 Launch Applications 18 Apps List 18 Phone Number 23 Airplane Mode 24 Enter Text 26 Samsung Keyboard 26 Google Voice Typing 27 Tips for Editing Text 28 Google Account 28 Create a Google Account 29 Sign In to Your Google Account 35 Google Play ...

Page 3: ... the Wallpaper 64 Add Shortcuts to the Home Screen 65 Add Widgets to the Home Screen 66 Add Folders to the Home Screen 67 Phone App 69 Wi Fi Calling 69 Place and Answer Calls 70 Call Using the Phone Dialer 70 Call Emergency Numbers 72 Answer Phone Calls 73 In Call Screen Layout and Operations 75 Place Calls from Contacts Call Logs 77 Place a Call from Contacts 77 Call from Call Logs 79 Optional Se...

Page 4: ...ltimedia Messaging 112 Send a Text Message 112 Send a Multimedia Message MMS 113 Send an Enhanced Message 116 Save and Resume a Draft Message 120 New Messages Notification 120 Manage Message Conversations 121 Create and Send Gmail 123 Check Received Gmail Messages 126 Open New Gmail Messages 126 Open Gmail Messages 126 Manage Gmail Messages 128 Use Gmail Labels 128 Archive Gmail Threads 129 Mute G...

Page 5: ... the Browser 158 Add a Bookmark 159 View Browser History 161 Open New Browser Tab 162 Browser Settings 163 Chrome Browser 163 Camera and Video 165 Take Pictures and Record Videos 166 Take a Picture 166 Viewfinder Screen 167 Record Videos 168 Shooting Modes 169 View Pictures and Videos Using Gallery 171 Edit Pictures 175 Share Pictures and Videos 181 Send Pictures or Videos by Email or Gmail 182 Se...

Page 6: ...endars 200 Synchronize an Exchange ActiveSync Calendar 202 Clock 203 Set Alarms 204 World Clock 205 Stopwatch 206 Timer 207 Galaxy Apps 207 Gallery 207 Google Hangouts 208 Google Maps 210 Google Play Books 212 Google Play Games 212 Google Play Movies TV 213 Google Play Music 213 Google Play Newsstand 216 Google Search 216 Use Google Search 216 Use Google Voice Search 217 Lookout Security 218 Memo ...

Page 7: ...onnect to a Wireless Network 236 Wi Fi Settings 238 Disconnect Wi Fi 240 Wi Fi Direct 241 Bluetooth 244 Bluetooth Information 244 Enable Bluetooth 244 Pair Bluetooth Devices 246 Connect to a Paired Bluetooth Device 249 Share Information Using Bluetooth 250 Receiving Data via Bluetooth 252 Sprint Worldwide Wireless Service 254 Activate Sprint Worldwide Service on Your Account 254 Your Phone s SIM C...

Page 8: ...76 Data Usage Settings 278 Mobile Networks Settings 280 NFC and Payment 282 More Connection Settings 286 Tethering Settings 288 Printing 289 Virtual Private Networks VPN 291 Default Messaging App Settings 299 Sounds and Notifications Settings 300 Sound Mode 301 Volume 302 Ringtones and Sounds 303 Vibrations 304 Sound Quality and Effects 305 Notifications 306 Display Settings 307 Motions and Gestur...

Page 9: ...gs 346 Accessibility Settings 349 Vision Accessibility Settings 351 Hearing Accessibility Settings 352 Dexterity and Interaction Settings 354 Configure Other Accessibility Settings 356 Add Accounts 357 Backup and Reset 359 Language and Input Settings 362 Battery Settings 365 Power Saving Mode 366 Ultra Power Saving Mode 367 Storage Settings 369 Date and Time Settings 370 Help 372 Activate This Dev...

Page 10: ...ix Manage Your Account 377 Sprint Support Services 378 Index 379 ...

Page 11: ...hone s setup at the time of purchase Unless otherwise noted instructions begin from the phone s Home screen which is displayed by pressing the Home key Some operation descriptions may be simplified Screenshots and Key Labels Screenshots in the user guide may appear differently on your phone Key labels in the user guide are simplified for description purposes and differ from your phone s display Ot...

Page 12: ...pic to view its contents or tap SEARCH to search for a topic Get Support from Sprint Zone In addition to your phone s built in Help menu you can also access support for your phone and service through the preloaded Sprint Zone app 1 From home tap Apps Sprint Zone ...

Page 13: ...Introduction 3 2 From the Sprint Zone main page tap Support 3 Tap a topic to view its contents ...

Page 14: ... keyboard Earpiece Listen to calls and automated prompts when using the phone Flash Help illuminate subjects in low light environments when the camera is focusing and capturing a picture or video Front Camera Take pictures and records videos while facing the screen and allows you to video conference Headset Jack Plug in a headset for convenient hands free conversations Heart Rate Monitor Measure y...

Page 15: ...nformation needed to operate your phone such as the call status the Contacts list and the date and time Also provides one tap access to all of your features and applications USB Charger Accessory Port Connect the phone to the charger via a USB cable Volume key Adjust the ringtone or media volume or adjust the voice volume during a call CAUTION Inserting an accessory into the incorrect jack may dam...

Page 16: ...nect the phone from the charger l Unplug the charging head from the outlet and remove the micro USB cable from the phone and the charging head Charge Using a PC Connection Before using a PC connection to charge your phone ensure that the computer is turned on Depending on the type of connection your phone s battery may not charge 1 Insert the small end of the USB cable into the USB charger accesso...

Page 17: ...ess and hold the Power key Your phone will power on Depending on the settings you may see the Lock screen l See Lock and Unlock Your Screen and Screen Lock for information about using the screen lock l The first time you turn the phone on you will see the startup screens See Complete the Setup Screens for details l If your phone is not yet activated see Activate Your Phone for more information Tur...

Page 18: ...Get Started 8 2 Tap Power off to turn the phone off Your phone will power off Your screen remains blank while your phone is off unless the battery is charging ...

Page 19: ...es Tap or Touch When you want to type using the onscreen keyboard select items onscreen such as application and settings icons or press onscreen buttons simply tap or touch them with your finger Touch and Hold To open the available options for an item for example a contact or link in a Web page touch and hold the item ...

Page 20: ... to quickly drag your finger vertically or horizontally across the screen Drag To drag press and hold your finger with some pressure before you start to move your finger While dragging do not release your finger until you have reached the target position ...

Page 21: ...u can automatically change the screen orientation from portrait to landscape by turning the phone sideways When entering text you can turn the phone sideways to bring up a bigger keyboard See Enter Text for more details Note Screen rotation must be enabled for the screen orientation to automatically change To enable screen rotation slide your finger down from the Status Bar to display the Notifica...

Page 22: ...y l When you turn the phone on for the first time you should see a Hands Free Activation screen which may be followed by a PRL Update screen and a Firmware Update screen Follow the onscreen instructions to continue n If you received your phone in the mail and you are activating a new phone for an existing number on your account you re swapping phones you can activate on your computer online or dir...

Page 23: ...heck the box next to Connections Optimizer 1 At the Welcome screen choose options and then tap to begin setup l Language Choose the default language for your phone s operation l Accessibility Configure settings to access settings to improve the accessibility of your phone s features if you are visually impaired or hard of hearing 2 Follow the onscreen instructions to complete setup for each topic ...

Page 24: ...lect Google service preferences including Backup Restore Location and Communication options l Samsung account Some apps and features use your Samsung account You can sign in to your Samsung account or follow the prompts to create a new account o To sign in to or set up a Samsung account you will have to review and agree to the Terms and Conditions by tapping AGREE when prompted l Set wake up comma...

Page 25: ...rom the Home screen or the apps list 1 From any screen press the Home key to display the Home screen 2 Tap Apps to display the apps list For information about using the Home screen see Home Screen Basics Select Options and Navigate Screens Tap icons onscreen keys and other items to open or activate the assigned function n Tap the Back key to return to the previous screen Recent Applications You ca...

Page 26: ...Settings menu n From home tap Apps Settings or Drag the Notification Panel down and tap Settings The Settings menu displays For more information see Settings Portrait and Landscape Screen Orientation The default orientation for your phone s screen is portrait vertical but many apps will change to landscape orientation widescreen when you rotate the phone sideways ...

Page 27: ...t l Not all screens will adjust for landscape orientation Capture Screenshots You can use your phone s power and Home Keys to capture screenshots n Press and hold the Power key and Home key at the same time to capture a screenshot of the current screen The current screenshot will be captured and stored in the Screenshots album in the phone s Gallery From home tap Apps Gallery Depending on your set...

Page 28: ...ist and launch apps on your phone Launch Applications All installed apps can be accessed and launched from the apps list 1 From home tap Apps The apps list opens 2 Tap an app icon to launch the corresponding application The application opens Apps List The apps list expands to include any apps you download and install on your phone The following table outlines the primary apps that have been preins...

Page 29: ...ts you enter and save directly in your phone as well as contacts synchronized with your Google account compatible email programs including Exchange Server and your Facebook friends Drive Store sync and access your data across multiple devices with Google Drive s cloud storage Located in the Google folder in the apps list eBay The eBay app is packed full of features that make it easy to browse buy ...

Page 30: ...ure and share photos and videos with your friends Customize what you capture and then share it on your feed or post it directly to your friends Located in the Social folder in the apps list Internet Browse the Internet using a full featured browser Lookout Lookout Mobile Security provides key security options such as anti virus and anti malware technology a lost and stolen device locater service a...

Page 31: ... you are listening to on Facebook or Twitter OneDrive OneDrive gives you free online storage for all your personal files so you can get to them from your Android device computer and any other devices you use Located in the Microsoft folder in the apps list OneNote Stay organized using text pictures or audio notes Create Quick Notes or review and edit shared OneNote notebooks using OneDrive Located...

Page 32: ...nd paid apps ranging from productivity apps to games S Health S Health is a wellness application that can help you manage your health Set fitness goals check your progress and keep track of your overall health S Voice S Voice is a voice recognition application you can use to activate a wide variety of functions on your phone Scout Scout by Telenav is a daily personal navigator that helps you get w...

Page 33: ... Voicemail Visual Voicemail gives you a quick and easy way to access your voicemail Now you can find exactly the message you are looking for without having to listen to every voicemail message first YouTube YouTube is a video sharing website on which users can upload and share videos The site is used to display a wide variety of user generated video content including movie clips TV clips and music...

Page 34: ...ted under My phone number Airplane Mode Airplane mode turns off all functions that emit or receive signals while leaving your phone on so you can use apps that don t require a signal or data To turn on airplane mode 1 Press and hold the Power key to display the device options menu ...

Page 35: ... Status Bar Tip You can also access Airplane mode through the Notification Panel Drag the Status Bar down to reveal the Notification Panel slide the Quick settings buttons to the left and then tap Airplane mode to turn Airplane Mode on To turn off airplane mode 1 Press and hold the Power key to display the device options menu 2 Tap Airplane mode ...

Page 36: ... keyboard offers a traditional QWERTY keyboard setup for entering text by tapping keys like on a computer along with enhancements and options that allow you to enter text faster and more accurately such as continuous key input personalized usage dictionaries and more Note Depending on which app you re using Messages Email etc the keyboard appearance may differ Assigning the Samsung Keyboard for Te...

Page 37: ... enter symbols There are two symbol keyboards l Touch and hold to switch to Google Voice typing to enter text by speaking See Google Voice Typing l If you have more than one language selected in Samsung Keyboard settings you can swipe your finger over to switch between languages Configure Samsung Keyboard n From home tap Apps Settings Language and input Samsung keyboard Google Voice Typing Google ...

Page 38: ...d pasting text using voice to text input customizing the user dictionary using predictive text and more n Double tap text to highlight it and then select from the following options l Select all Highlights all the text in the field l Cut Removes the selected text and saves it to the clipboard l Copy Copies the selected text to the clipboard l Paste Insert the last copied or cut text into the curren...

Page 39: ...ount to use certain features of your phone such as Google Play you do not need to use Gmail as the default account for your phone Create a Google Account Online 1 From a computer launch a Web browser and navigate to google com 2 On the main page click Sign in 3 Click Create an account and then follow the onscreen prompts to create your free account 4 Look for an email from Google in the email box ...

Page 40: ...Basic Operations 30 2 Tap Add account 3 Tap Google OR CREATE A NEW ACCOUNT ...

Page 41: ...Basic Operations 31 4 Enter your First name and Last name and then tap Next 5 Enter a desired Username and then tap Next ...

Page 42: ...ou will be prompted to add a secondary email address Enter a second Gmail address or any other email address from which you currently send and receive email This address is used to authenticate your account should you ever encounter problems or forget your password It is strongly encouraged for Android users so you can regain access to Google services and purchases on your phone 8 Read the Google ...

Page 43: ...Basic Operations 33 9 Your phone connects with the Google servers and displays your account information Tap NEXT ...

Page 44: ...0 Configure your Google data backup and communication and then tap Next 11 If desired you can set up payment options for purchases through the Google Play store and then tap Next You are signed in to your new Google Account ...

Page 45: ...t is listed in Apps Settings Accounts Sign In to Your Google Account If you have a Google Account but have not yet signed in with your phone follow these instructions to sign in to your Google Account 1 From home tap Apps Settings Accounts ...

Page 46: ...Basic Operations 36 2 Tap Add account 3 Tap Google ...

Page 47: ...perations 37 4 Tap Enter your email enter your Gmail address and then tap Next 5 Enter your password and tap NEXT 6 Read the Google Terms of Service Privacy Policy and other legal documents and then tap ACCEPT ...

Page 48: ...ns 38 7 Set up payment information for use in the Google Play store and then tap NEXT 8 Tap the items from your Google Account that you want to sync to your phone The checked items will be synced Tap NEXT to continue ...

Page 49: ...nding on your Google Account history you may see a Get your apps data screen instead of the Sync your account screen in step 8 above Follow the prompts to complete your setup in either case Google Play Store Google Play is the place to go to find new Android apps books movies and music for your phone Choose from a wide variety of free and paid content ranging from productivity apps and games to ...

Page 50: ...ot apply to third party applications Third party applications may access your personal information or require us to disclose your customer information to the third party application provider To find out how a third party application will collect access use or disclose your personal information check the application provider s policies which can usually be found on their website If you aren t comfo...

Page 51: ...ions tap ACCEPT for free apps or ACCEPT and then BUY for paid apps to begin downloading and installing the app The selected app is downloaded and installed on your phone Warning Read the notification carefully Be especially cautious with applications that have access to many functions or a significant amount of your data Once you tap OK on this screen you are responsible for the results of using t...

Page 52: ...ions 42 Update an App Depending on your settings many apps will update automatically or you can update apps directly from the Play store app Update an App Directly 1 From home tap Apps Play Store 2 Tap Menu My apps ...

Page 53: ...Basic Operations 43 3 Tap the app you want to update and then tap UPDATE ACCEPT The app update is downloaded and installed Set Automatic App Updates 1 From home tap Apps Play Store ...

Page 54: ...hen tap More options Auto update The app is set to update automatically whenever an update becomes available Note Automatic updates are unavailable for some apps Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play 1 From home tap Apps Play Store ...

Page 55: ...Basic Operations 45 2 Tap Menu My apps ...

Page 56: ...want to uninstall and then tap UNINSTALL OK The app is uninstalled and removed from your phone Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more about the app 1 From home tap Apps Play Store ...

Page 57: ...bout Google Play Lock and Unlock Your Screen Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it Turn the Screen Off When Not in Use To quickly turn the screen off press the Power key Pressing the Power key again or receiving an incoming call will turn on your phone screen and show the Lock screen ...

Page 58: ...idle You will still be able to receive messages and calls while the phone s screen is off Note For information on how to adjust the time before the screen turns off see Display Settings Turn the Screen On and Unlock It 1 To turn the screen on press the Power key The Lock screen appears 2 Swipe your finger across the screen to unlock it ...

Page 59: ...lure may disable the phone Other functions during update Other phone functions cannot be used during a software update Update Your Phone Software You can update your phone s software using the System update option Before Updating Your Phone Updating your phone may result in a loss of saved data depending on the condition of your phone malfunctioning damaged water seepage etc You must back up all c...

Page 60: ... Your Phone s Software Once you have backed up all your data use the Update now option to update your phone s software n From home tap Apps Settings System update Update now Your phone automatically downloads and installs any available updates You may be required to power your phone off and back on to complete the software upgrade or 1 Locate the System Update Available icon in notifications 2 Dra...

Page 61: ...your phone Confirm Your Current Phone Software 1 From home tap Apps Settings About device 2 Locate the Software version read only field Update Your Profile This option allows you to automatically update your online user profile information If you choose to change your user name and select a new one online you must then update the user name on your ...

Page 62: ...l the profile update and you will see a confirmation when complete Note If your data services or account syncing ever seems to go out unexpectedly use this feature to reconnect with the network Update Your PRL This option allows you to download and update the PRL preferred roaming list automatically 1 From home tap Apps Settings System update Update PRL ...

Page 63: ...Basic Operations 53 2 Follow the onscreen instructions The phone will download and install the PRL update and you will see a confirmation when complete ...

Page 64: ...ing point for your phone s applications functions and menus You can customize your Home screen by adding application icons shortcuts folders widgets and more Home Screen Layout Your Home screen extends beyond the initial screen Swipe the screen left or right to display additional screens Item Description Application Icons Application icons are shortcuts to favorite applications You can add and rem...

Page 65: ...attery status Wi Fi and data connectivity ringer status and time Status Bar The Status Bar displays icons to notify you of your phone s status on the right side and notifications on the left side Widget Widgets are self contained onscreen apps that reside on your phone s Home screen Note The indicator above the primary shortcuts lets you know your current screen position Tip Press the Home key to ...

Page 66: ...nail screens to the right until you see a blank screen with a sign 3 Tap to add the screen A new blank home screen will be added to the far right of your screens Status Bar The Status Bar at the top of the Home screen provides phone and service status information on the right side and notification alerts on the left To view the Notification Panel or access the quick settings menu tap the Status Ba...

Page 67: ...7 Status Bar Layout Main Notification Icons Icon Notification Missed call Call on hold New voicemail New email New Gmail New text or MMS message New Hangout message New Sprint Zone message Event USB connection Alarm Warning ...

Page 68: ...erphone active Network full signal Network roaming 3G Data Service 3G Data Service is in use The rays spin when data is being transferred Sprint Spark Enhanced LTE data service The rays spin when data is being transferred Airplane mode Sync active Battery charging Battery full charge Notification Panel Drag the Status Bar down to open the Notification Panel From there you can check notifications d...

Page 69: ...n Panel opens To check notifications tap an item in the list Close the Notification Panel n Drag the Notification Panel up Slide your finger up from the bottom of the screen or Tap the Back key to close the Notification Panel Notification Panel Layout The Notification Panel gives you access to notifications settings and the quick settings menu ...

Page 70: ...uently used settings options Scroll left or right to display all available settings and tap an icon to turn the selected feature on or off You can customize which settings are available in your Quick Settings list 1 From a Home screen drag the Status Bar down to display the Notification Panel 2 Tap Edit to display the quick settings panel options ...

Page 71: ...in the quick settings panel l To add remove or move a button touch and hold it and move it to the desired location 4 Tap DONE when you are finished Note You can only move buttons from Active to Available or vice versa if there is space in the destination area For example if there are already ten Active buttons you will need to move one to Available before dragging a different Available button up t...

Page 72: ...enter search criteria 4 Tap an item to view or launch Quick Connect Quickly connect wirelessly to nearby devices that support Quick connect Wi Fi Direct Screen Mirroring and devices that can share media via Wi Fi 1 Open the Notification Panel by sliding your finger down from the top of the screen ...

Page 73: ...Your device will only be visible to other devices when Quick connect is turned on 3 Tap TURN ON QUICK CONNECT to view available devices 4 Tap a device and follow the prompts to connect Tip For more information about Quick Connect tap QUICK CONNECT HELP from the connections screen Customize the Home Screen Learn how to set the wallpaper and add move or remove shortcuts widgets and folders from the ...

Page 74: ...playing the Home Screen Menu From home touch and hold an empty space to display the Home Screen menu Menu options include Wallpapers Widgets Themes and Screen grid Change the Wallpaper Select and assign your phone s background wallpaper 1 From home touch and hold an empty space and then tap Wallpapers l You can also access the wallpaper menu through settings From home tap Apps Settings Wallpaper 2...

Page 75: ...per for your phone s Lock screen l Home and lock screens Set a wallpaper for both your Home screen and your Lock screen 3 Select a wallpaper and tap SET AS WALLPAPER The wallpaper is set Add Shortcuts to the Home Screen You can add shortcuts for quick access to favorite apps from the Home screen 1 From home tap Apps ...

Page 76: ...s added to the Home screen Add Widgets to the Home Screen You can add widgets to your phone s Home screen Widgets are self contained apps that display on a Home screen Unlike a shortcut the Widget works like as an onscreen application There are all kinds of widgets including links to a specific contact Internet bookmarks Gmail and email accounts and many others 1 From home touch and hold an empty ...

Page 77: ... Drag the icon to an empty location on one of the Home screens The widget is added to the Home screen Add Folders to the Home Screen You can group Home screen shortcuts into folders for convenient access 1 From home touch and hold a shortcut you want to place in a folder and then drag it on top of another shortcut and release it ...

Page 78: ...he new folder The new shortcut is added to the folder Change Folder Names Once you have added folders you can change the name easily from the folder display 1 From home tap the folder to open it and then tap the folder name 2 Type a new name and then tap Done Change the Folder Color You can change the color of a folder 1 From home tap the folder to open it 2 Tap and select a color ...

Page 79: ...voicemail set up and manage contacts and more Wi Fi Calling Wi Fi Calling uses Wi Fi networks to help improve voice and data coverage It sends and receives calls and text messages over a Wi Fi network and may offer better coverage in buildings and areas of poor cellular reception 1 From a Home screen tap Apps Settings ...

Page 80: ...Press the Volume key up or down during the call Troubleshooting Problem Difficulty during call Solution 1 It may not be possible to make a call properly in a noisy location Solution 2 When calling using Speaker check the call volume Raising the call volume may make calling difficult Problem Sound pops momentarily during a call Solution Are you changing location while calling Sound pops when signal...

Page 81: ... If necessary tap to display the keypad 2 Tap the number keys on the keypad to enter the phone number l As you enter digits Smart Dial searches for contacts that match If you see the number you want to dial tap the contact to fill in the number on the keypad 3 Tap to call the number ...

Page 82: ...e calls to 9 1 1 even if the phone s screen is locked or your account is restricted To call the 9 1 1 emergency number when the phone s screen is locked with a screen lock 1 From the Lock screen swipe the Phone shortcut up and then tap Emergency call 2 Tap As long as you are in an area covered by wireless service the emergency call is placed To call the 9 1 1 emergency number normally or when your...

Page 83: ... to the 9 1 1 operator when placing an emergency call Some designated emergency call takers known as Public Safety Answering Points PSAPs may not be equipped to receive GPS location information from your phone Answer Phone Calls The following information lets you know how to answer incoming calls mute the ringer on incoming calls reject incoming calls and more When you receive a phone call from a ...

Page 84: ...l ends Mute the Ringing Sound n To mute the ringer without rejecting the call press the Volume key down Reject an Incoming Call n When a call arrives drag to the left to reject it The ringtone or vibration will stop and call will be sent directly to voicemail ...

Page 85: ... messages to send it to the caller The selected message will be delivered to the caller l You can edit the reject messages through the Call settings menu From home tap Apps Settings Applications Phone Call rejection Rejection messages and edit or create reject messages In Call Screen Layout and Operations While you are on a call you will see a number of onscreen options In Call Screen Layout Tap o...

Page 86: ...mporarily use the phone Tap it again to route the call back to the connected Bluetooth headset l When Bluetooth or the Bluetooth headset is turned off the call is routed through either the earpiece or speaker n Speaker Route the phone s audio through the speaker On or through the earpiece Off l Activate Speaker to route the phone s audio through the speaker You can adjust the speaker volume using ...

Page 87: ...h may include n View contact Display the contact information for the caller n Create contact Create a new contact entry for the caller See Add a Contact n Update existing Add the caller s phone number to an existing contact entry See Edit a Contact n Add event Schedule a meeting and invite the caller See Add an Event to the Calendar n Call Place a call to the caller n Message Address a text messag...

Page 88: ...Phone App 78 2 Tap CONTACTS to display the Contacts list The Contacts list appears 3 Tap a contact ...

Page 89: ...answers 5 To end the call tap Tip You can also place a call directly from the Contacts list Swipe the entry you want to call from left to right to place a call to the entry s primary number Call from Call Logs The call logs list lets you quickly place calls to recent incoming outgoing or missed numbers 1 From home tap Phone ...

Page 90: ...Phone App 80 2 Tap LOG to display the call logs list The call logs list appears 3 Tap an entry to display the call details ...

Page 91: ...ons tap the name or number 5 To end the call tap Tip You can also place a call directly from the Call logs list Swipe the entry you want to call from left to right to place a call Optional Services The following topics outline additional voice related services available with your phone including call services voicemail and more ...

Page 92: ...uthorized access Your phone automatically transfers all unanswered calls to your voicemail even if your phone is in use or turned off 1 From home tap Phone to display the phone screen The phone app opens If necessary tap to display the keypad 2 Touch and hold to dial your voicemail number Your phone dials the voicemail access number 3 Follow the system prompts to ...

Page 93: ...rst This feature periodically goes out to your voicemail and gathers the caller information from all of the current voicemails It then populates a list with the caller name and number along with the length of time and priority level of the voicemail message Set Up Visual Voicemail Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail You should set up ...

Page 94: ... system prompts to l Create a password part of standard voicemail l Record your name announcement l Record your greeting Important Voicemail Password It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access Without a password anyone who has access to your phone is able to access your voicemail messages Review Visual Voicemail Visua...

Page 95: ...screen for maintenance storage messaging and other options For an explanation of all your options tap More options Help Visual Voicemail Menu Visual Voicemail Settings Listen to Multiple Voicemail Messages When you are done listening to a voicemail message you can easily access other voicemail messages without returning to the main voicemail screen ...

Page 96: ...il messages as frequently as you d like You can even move to the next or previous message before you are finished listening to the current one Visual Voicemail Options Your visual voicemail options appear as icons at the bottom of the voicemail review screen 1 From home tap Apps Voicemail 2 The following options are available when viewing new voicemail messages ...

Page 97: ...ssage came from l Share Send the message via Wi Fi Direct social accounts and so on l Delete Delete selected messages l Reply Reply to the message via text or voice message l More options Access Archive Settings and Help features 4 Touch and hold a message to manage your messages The following options are available l All Select all messages l Delete Delete the selected messages l Archive Save this...

Page 98: ...atar Configure you Avatar options l Display Change your voicemail message theme and enter a name to identify yourself to people when replying or forwarding messages l Help View help topics for using Visual Voicemail l Preferences Change your Visual Voicemail application preferences l Sound Change your sound speakerphone options ...

Page 99: ...access saves you from having to navigate within the voicemail menu 1 From home tap Apps Voicemail 2 Tap More options Settings Preferences Personalize voicemail 3 Tap OK to connect to the voicemail system Follow the prompts to change your current greeting Edit the Display Name via the Voicemail Menu From your Visual Voicemail menu you can quickly change the name or number attached to your voice mes...

Page 100: ...ients of your voice messages 4 Tap OK to save your information Caller ID Blocking Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call If you do not want your number displayed when you make a call follow these steps 1 From home tap Phone to display the phone screen The phone app opens If necessary tap to display the keypad ...

Page 101: ...er call is coming in and displays the caller s phone number if it is available To respond to an incoming call while you are on a call n Slide to the right This puts the first caller on hold and answers the second call To switch back to the first caller n Tap Swap Conference Calling With conference calling also known as 3 way calling you can talk to two people at the same time When using this featu...

Page 102: ...Once you have established the connection tap Add call and dial the second number or place the call from LOG or CONTACTS This puts the first caller on hold and dials the second number 3 When you are connected to the second party tap Merge Your conference call is now in session ...

Page 103: ...o hang up all callers are disconnected Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number even when your phone is turned off You can continue to make calls from your phone when you have activated Call Forwarding Note You are charged a higher rate for calls you have forwarded To activate Call Forwarding 1 From home tap Phone to display the phone screen ...

Page 104: ...Enter the area code and phone number to which you want your calls forwarded 4 Tap You will hear a tone to confirm the activation of Call Forwarding All calls to your wireless number will be forwarded to the designated phone number To deactivate Call Forwarding 1 From home tap Phone ...

Page 105: ...gs The Call settings menu lets you configure your voicemail options and a number of other settings for the phone application Access Call Settings n From home tap Apps Settings Applications Phone or From home tap Phone MORE Settings The Call settings menu displays Call Settings Options Use the Call settings menu to adjust the following settings ...

Page 106: ...eplace with the international dialing code except when entering 1 International dialing Enter the international dialing code automatically DTMF tones Set the length of DTMF tones which are used when pressing the keypad while on a call Voicemail settings Configure your voicemail For more information about Call settings see Phone Settings Contacts The Contacts application lets you store and manage c...

Page 107: ... 2 Tap to add a contact The Save contact to screen appears 3 If you have multiple account types associated with your phone select a contact type l Select Device as the sync account if you want your contacts on your phone only they will not be synced with your Google Account ...

Page 108: ...pping the account type in the upper left corner 4 Use the keyboard to enter as much information as you want l Photo Tap to assign a picture to the contact l Name Enter the contact s name l Phone number Enter a phone number for the contact l Email Enter an email address l Groups If desired assign the contact to one or more contact groups l Ringtone Select a specific ringtone for this contact l ADD ...

Page 109: ...The contact is added Save a Phone Number You can save a phone number to Contacts directly from the phone keypad 1 From home tap Phone to display the phone screen The phone app opens If necessary tap to display the keypad 2 Enter a phone number and tap Add to Contacts ...

Page 110: ...pdate existing l For an existing contact tap the contact name and select a number type for the new number l For a new contact enter the name and any additional information 4 Tap SAVE The contact is added Check Contacts View a contact s details by displaying a contact entry 1 From home tap Apps Contacts ...

Page 111: ... will see the Contacts list 2 Tap a contact to view its details The contact s detailed listing appears Contacts Screen Layout The following illustration show s your Contacts app layout and describes the various features ...

Page 112: ...o show the contact s details MORE Access additional options Search Search contacts Edit a Contact Once you ve added a contact you can add or edit any of the information in the entry assign a caller ID picture customize with a unique ringtone and more 1 From home tap Apps Contacts You will see the Contacts list 2 Tap a contact to view its details ...

Page 113: ... EDIT 4 Tap any field you want to change or add See Add a Contact 5 Add or edit the information and then tap SAVE Your changes are saved to the contact entry Delete a Contact You can delete a contact from the contacts details page 1 From home tap Apps Contacts ...

Page 114: ...Phone App 104 You will see the Contacts list 2 Tap a contact to view its details The contact s detailed listing appears 3 Tap MORE Delete DELETE ...

Page 115: ...e contact from the Contacts list and tap DELETE DELETE Share a Contact You can quickly share contacts using Bluetooth email Gmail or text messaging 1 From home tap Apps Contacts You will see the Contacts list 2 Tap a contact to display it and then tap MORE Share name card ...

Page 116: ... l Gmail to send the information as a Gmail attachment See Create and Send a Gmail Message l Messages to send the information in a text message See Send a Multimedia Message MMS l OneDrive Save the information to your OneDrive account l Add to OneNote Save the information to your OneNote account l Quick connect Send the information to a nearby device l Simple sharing Share files up to 1 GB using C...

Page 117: ...t which contacts you want to share it with as well as select additional information you want to share 1 From home tap Apps Contacts You will see the Contacts list 2 Tap your profile under My profile Your profile displays 3 Tap Profile sharing and then tap the ON OFF switch to enable the feature ...

Page 118: ...ganization address and date of birth l Registered information View and set the registered information for your phone number Note The first time you turn on Profile sharing you may be prompted to agree to the Enhanced features Terms and Conditions and Privacy Policy Review the terms and tap AGREE to continue Import Contacts Import load contacts that have been backed up to device storage Import Cont...

Page 119: ...Settings Import Export contacts You will see the Import Export contacts menu 3 Tap IMPORT 4 Select a destination for the imported contacts 5 Follow the onscreen instructions to complete the import The contacts are imported and stored in the selected account ...

Page 120: ...atically back them up via the Cloud you can manually back them up to your phone s memory for re import if needed 1 From home tap Apps Contacts You will see the Contacts list 2 Tap MORE Settings Import Export You will see the Import Export contacts menu 3 Tap EXPORT 4 Select an export location ...

Page 121: ...Phone App 111 5 Follow the onscreen instructions to complete the export The contacts are exported ...

Page 122: ...ready phone Multimedia messages or MMS can contain text and pictures recorded voice audio or video files picture slideshows contact cards vCard or appointments vCalendar See your service plan for applicable charges for messaging For information about setting options for the Messages app see Messages Settings Send a Text Message Quickly compose and send text messages on your phone 1 From home tap A...

Page 123: ...hen you have selected all the message recipients tap DONE 4 Tap the Enter message field and then start composing your message Note You can add a subject line by tapping MORE Message options Add subject 5 When done tap to send the text message Send a Multimedia Message MMS When you need to add a little more to a text message you can send a multimedia message MMS with pictures voice recordings audio...

Page 124: ...tion any matching phone numbers from your Contacts list are displayed Tap a match to enter that number or address directly l Tap the icon and then select the contacts to whom you want to send the message You can also select contact groups as recipients When you have selected all the message recipients tap DONE 4 Tap the Enter message field and then start composing your message Note You can add a s...

Page 125: ...tach See Calendar l Maps Add your current location requires GPS to be turned on or a location you pick on a map to your message See Google Maps l Contacts Select a contact from your phone and then select which contact information you want to attach See Contacts 6 To make changes to or remove your attachment touch and hold the item 7 Tap Send to send the MMS message Create a Slideshow In a multimed...

Page 126: ...edia message tap Send Tip To compose a slide show you can also simply attach multiple items separately to the MMS message Tap and select a file type location and file and then repeat it for additional slides Your phone will automatically compile a slide show Send an Enhanced Message Enhanced messaging allows you to send a multimedia message with pictures voice recordings audio or video files conta...

Page 127: ...e of images sent with Enhanced messages l Registered information View and set the registered information for your phone number Note The first time you turn on Enhanced messaging you may be prompted to agree to the Enhanced features Terms and Conditions and Privacy Policy Review the terms and tap AGREE to continue Send an Enhanced Message 1 From home tap Apps Messages ...

Page 128: ...g the message to several phone numbers separate the phone numbers with a comma As you enter information any matching phone numbers from your Contacts list are displayed Tap a match to enter that number or address directly l Tap the icon and then select the contacts to whom you want to send the message You can also select contact groups as recipients When you have selected all the message recipient...

Page 129: ...a stored music file or voice recording l Calendar Select the calendar event you want to attach See Calendar l Contacts Select a contact from your phone and then select which contact information you want to attach See Contacts l Picture Select Take picture to take a picture and attach it or Image to attach a stored picture You ll also see thumbnails of recent pictures above the main attachment opti...

Page 130: ... When done tap to send the enhanced message Save and Resume a Draft Message While composing a text or multimedia message tap Back key to automatically save your message as a draft Your message will display Draft on the main Messaging screen To resume composing the message 1 From home tap Apps Messages 2 Tap the message to resume editing it 3 When you finish editing the message tap New Messages Not...

Page 131: ...versations let you see exchanged messages similar to a chat program with a contact on the screen Read a Text Message n Do one of the following l On the Messaging screen tap the text message or conversation to open and read it l If you have a new message notification drag the Status Bar down to open the Notification Panel Tap the new message to open and read it To return to the Messaging screen fro...

Page 132: ... using Calendar see Calendar l For other media like photos or videos you can choose where to save the attachment and which app to use to open it 4 To save the attachment to device memory touch and hold the attachment and then tap Save attachment Note When Auto retrieve in MMS settings is disabled only the message header is downloaded To download the entire message tap the Download button in the me...

Page 133: ...sations you want to delete and then tap DELETE DELETE Delete Message 1 While viewing a conversation touch and hold a message 2 Tap Delete DELETE View Contact Information from a Message When you receive a message from someone in your stored contacts you can tap the contact s picture or icon in the conversation to open a menu of options Depending on the stored contact information you can view the co...

Page 134: ... is handled as email from a PC Restricting email from PCs on your phone prevents your phone from receiving Gmail Create and Send a Gmail Message Use your phone to create and send Gmail messages 1 From home tap Apps Google Gmail The Gmail inbox opens 2 In the inbox tap Compose ...

Page 135: ...t s subject and message and then tap Send The Gmail message is sent Gmail Composition Options n Adding Cc Bcc In the To field tap to display Cc and Bcc fields n Attaching Pictures or Videos In the mail composition window tap Attach file Locate and tap the picture or video you want to attach ...

Page 136: ...nt Check Received Gmail Messages Your phone allows you to access read and reply to all your Gmail messages Open New Gmail Messages When new Gmail arrives you will see in the Status Bar 1 Drag the Status Bar down to display the Notification Panel 2 Tap the new message from the Notification Panel The new Gmail message opens l If you have two or more new Gmail messages tapping the notification opens ...

Page 137: ...read you want to view The message thread opens with the newest message displayed Options when Reviewing Gmail Messages n Replying to Gmail Messages With the Gmail message open tap Reply compose your reply message and tap Send l To reply to all tap More options Reply all ...

Page 138: ... Google Accounts and more Use Gmail Labels Gmail saves all mail in one box but you can add labels that allow you to sort your Gmail conversation threads For example when a new thread starts with a received mail the label Inbox is automatically added to the thread By then adding the label travel all threads with travel are shown in a list 1 From home tap Apps Google Gmail The inbox opens 2 Touch an...

Page 139: ...ds Remove sent and received Gmail threads so they do not appear in the inbox When replies arrive for archived threads they appear in the inbox again 1 From home tap Apps Google Gmail The inbox opens 2 Touch and hold a conversation thread or touch the thread s icon picture to add a checkmark to it and then tap Archive ...

Page 140: ...reads that are not important mute the threads and they will no longer appear in the inbox When mail arrives that includes user s address as a recipient or in Cc mail will again appear in the inbox 1 From home tap Apps Google Gmail The inbox opens 2 Touch and hold a conversation thread or touch the thread s icon picture to add a checkmark to it and then tap More options Mute ...

Page 141: ...ger wish to keep a Gmail conversation thread or touch the thread s icon picture you can simply delete it from the inbox 1 From home tap Apps Google Gmail The inbox opens 2 Touch and hold a conversation thread or touch the thread s icon picture to add a checkmark to it and then tap Delete ...

Page 142: ...d Internet 132 The thread is deleted Search Gmail Messages If you need to find a specific message or message thread you can search Gmail from the inbox 1 From home tap Apps Google Gmail The inbox opens 2 Tap Search ...

Page 143: ...arch text and tap Search The search results appear Tap a message or thread from the list to display it Report Spam or Phishing Gmail You can report spam or phishing Gmail messages from your phone s Gmail inbox 1 From home tap Apps Google Gmail ...

Page 144: ... checkmark to it and then tap More options Report spam or Report phishing The selected message is reported as spam or phishing Add Another Google Gmail Account If you have multiple Gmail accounts you wish to view on your phone you can add them from the Settings Accounts menu 1 From home tap Apps Settings Accounts Add account ...

Page 145: ...Messaging and Internet 135 2 Tap Google ...

Page 146: ...5 After your phone connects with the Google servers select the items you would like to sync with your phone and then tap NEXT You are signed in to your Google Account and you can access both of your Gmail accounts from the Gmail app Switching Between Gmail Accounts If you have more than one Gmail account set up you can switch between them in the Gmail app 1 From home tap Apps Google Gmail ...

Page 147: ...nt you want to view from the list at the top of the menu The selected account inbox is displayed Email Use the Email application to send and receive email from your webmail or other accounts using POP3 or IMAP or access your Exchange ActiveSync account for your corporate email needs ...

Page 148: ...e tap Apps Email A window for adding an account appears if no email account has been previously set up 2 Follow the onscreen instructions to set up your email account The email account is set up and you will begin receiving email Add an Email Account You can add several types of personal email accounts such as POP3 and IMAP accounts on your phone Add an Email Account from the Email App You can add...

Page 149: ...low the onscreen instructions to complete the account setup The email account is added and you will begin receiving email for the account Add an Email Account from the Settings Menu You can also set up email accounts from the Settings Accounts menu 1 From home tap Apps Settings Accounts ...

Page 150: ...Messaging and Internet 140 2 Tap Add account Email ...

Page 151: ...ing NEXT prompts your phone to attempt a regular email setup and test the incoming and outgoing servers l If you have custom settings you need to configure tap MANUAL SETUP and enter your settings These may include mail type user name password server security type etc 4 Select your sync settings and then tap NEXT ...

Page 152: ...unt such as incoming and outgoing server settings before you proceed Add an Exchange ActiveSync Account If you synchronize your phone with your Exchange ActiveSync account you can read manage and send email in the same easy way as with a POP3 IMAP account However you can also access some powerful Exchange features Important Before setting up a Microsoft Exchange ActiveSync Account contact your com...

Page 153: ... address Enter your email address l Domain username Enter your network domain and username separated by l Password Enter your network access password case sensitive l Show password Display the password as you enter it l Exchange server Enter your system s Exchange server remote email address Obtain this information from your company network administrator ...

Page 154: ...w the onscreen prompts to configure options for the account 5 Enter an account name and a display name and tap DONE to complete setup Your corporate email account is set up and you will begin receiving email for the account Compose and Send Email Compose and send email using any account you have set up on your phone Increase your productivity by attaching files such as pictures videos or documents...

Page 155: ...t the top of the screen and select another account l You can also view multiple inboxes at once Tap the account name at the top of the screen and then tap Combined inbox to see messages from all your configured email accounts 2 Tap Compose The email composition window opens 3 Enter the message recipient s subject and message ...

Page 156: ...Messaging and Internet 146 4 Tap SEND The email message is sent Open New Email Messages When new email arrives you will see in the Status bar 1 Drag the Status bar down to display the Notification Panel ...

Page 157: ...two or more new email messages tapping the notification opens the email inbox Tap a message to open it Open Email Messages You can also open and read email messages directly from the email inbox Reading and replying to email on your phone is as simple as on your computer 1 From home tap Apps Email The email inbox opens ...

Page 158: ...g Email From the Inbox touch and hold a message select any additional messages and then tap DELETE DELETE l When reading an email tap Delete DELETE n Replying to Email Messages With an email message open tap Reply or Reply all compose your reply message and tap SEND n Forwarding Email Messages With the email message open tap Forward enter a recipient and an additional message and tap SEND Delete a...

Page 159: ...Messaging and Internet 149 The email inbox opens 2 Tap MORE Settings ...

Page 160: ... then tap REMOVE REMOVE The account is deleted from your phone Manage Your Email Inbox Your email inbox provides management options for viewing sorting and deleting your email messages View Your Email Inbox 1 From home tap Apps Email The email inbox opens ...

Page 161: ...nders automatically display at the top of your email inbox Emails from priority senders display in their subject line To add priority senders 1 On the email account inbox tap PRIORITY SENDERS 2 Tap Tap to add priority senders 3 Select a recommended contact or tap the CONTACTS tab to select additional contacts 4 Tap DONE To view only emails from priority senders n On the email account inbox tap PRI...

Page 162: ...Messaging and Internet 152 2 Tap MORE Settings ...

Page 163: ...rk o Sync schedule Configure a schedule for syncing your email account o Period to sync Email Configure how far back in time you want to sync your email account o Limit retrieval size Set a limit to the size of email messages you want to receive on your phone o Limit retrieval size while roaming Set a different email size limit when your phone is on roaming o Out of office settings You can set you...

Page 164: ...Important Certain data services requests may require additional time to process While your phone is loading the requested service the touchscreen or QWERTY keyboard may appear unresponsive when in fact they are functioning properly Allow the phone some time to process your data usage request Sprint Spark LTE The Sprint Spark enhanced LTE network provides your phone with wireless Internet access ov...

Page 165: ...the Sprint Spark enhanced LTE network the Sprint Spark icon appears in the Status Bar Note The Sprint Spark network is self discoverable which means no additional steps are required for your phone to connect to it Your User Name When you buy your phone and sign up for service you re automatically assigned a user name which is typically based on your name and a number followed by sprintpcs com For ...

Page 166: ...e data services your user name is submitted to identify you network Your user name is automatically programmed into your phone You don t have to enter it Find Your User Name You can find your user name through your phone s device menu 1 From home tap Apps Settings About device 2 Tap Status You will see your user name under the Username heading ...

Page 167: ...ose to change your user name and select a new one online or make any changes to your services you must then update the profile on your phone 1 From home tap Apps Settings System update 2 Tap Update profile Your phone will download and install the profile update ...

Page 168: ...b browser gives you full access to both mobile and traditional websites on the go using 3G 4G or Wi Fi data connections SSL TLS SSL Secure Sockets Layer and TLS Transport Layer Security are protocols for encrypting sent received data While in a screen connected by SSL TLS data is encrypted to safely send receive private information credit card numbers corporate secrets etc and provide protection a...

Page 169: ...r to access the Sprint Mobile home page l You can also launch the browser by tapping a URL in a text message email message or Gmail message Tip To change the phone s default launch page to your current page tap MORE Settings Homepage Current page Add a Bookmark Bookmark favorite sites using the browser menu options 1 From home tap Apps Internet ...

Page 170: ... and tap Bookmarks ADD The add bookmark window opens 3 Check or change the bookmark title URL etc and then tap SAVE The Web page is added to bookmarks Bookmark Options n Editing Bookmarks From the browser tap Bookmarks touch and hold a bookmark tap MORE Edit edit the bookmark and then tap SAVE ...

Page 171: ... Bookmarks touch and hold a bookmark and then tap DELETE View Browser History Use the browser menu options to view your browsing history 1 From home tap Apps Internet The browser opens 2 Tap Bookmarks The bookmark window opens 3 Tap the History tab and then tap an entry ...

Page 172: ...Messaging and Internet 162 The Web page opens Open New Browser Tab Use tabs to switch between websites quickly and easily 1 From home tap Apps Internet The browser opens 2 Tap Tabs ...

Page 173: ...itch windows tap Tabs and then touch a thumbnail Browser Settings Configure settings for messaging See Internet Settings Chrome Browser In addition to the default Internet Web browser your phone supports the Chrome mobile Web browser If you are signed in with a Google Account the Chrome browser will import all your bookmarks and other Web preferences for use on your phone 1 From home tap Apps Chro...

Page 174: ... a Google search or a Web address URL The search results appear or a Web page opens Chrome Support n To find on phone help with Chrome from Chrome tap More options Help feedback A Web page will open displaying Google help for Chrome Tip For more information from your computer visit google com chrome ...

Page 175: ...e pictures and videos Your phone comes with a 16 megapixel rear camera and a 5 megapixel front camera that let you capture sharp pictures and videos Learn About Your Phone s Camera For an overview of your phone s camera and its features access the phone settings menu 1 From home tap Apps Camera ...

Page 176: ...f Lens Becomes Dirty Fingerprints smudges on lens prevent capturing of clear still images videos Wipe lens with a soft cloth beforehand Avoid Exposure to Direct Sunlight Be careful not to expose lens to direct sunlight for long periods This may discolor color filter and affect color of images Flash Warning Do not shine the flash close to eyes Do not look directly at the flash when shining Do not s...

Page 177: ...d then tap The shutter clicks and the picture is captured and saved to your phone Tip You can launch the camera from the lock screen Swipe up from the lock screen to open the camera Viewfinder Screen The Viewfinder screen lets you view your subject and access camera controls and options ...

Page 178: ...r off rear camera only n Camera Settings Opens the camera settings menu and lets you change additional camera settings See Camera Options and Settings n Gallery View your picture or video in the Gallery application n Record Video Begin recording video n Capture Picture Take a picture n Switch Between Front Rear Cameras Switch between the rear camera and the front camera n Shooting Modes Select a s...

Page 179: ...hen tap Record Video recording begins 3 Tap to pause recording Tap to stop recording The camera stops recording and the video is captured and saved to your phone Shooting Modes Your phone s camera offers many shooting modes to make your pictures or videos special 1 From home tap Apps Camera ...

Page 180: ... Automatically adjusts the exposure to optimize the color and brightness of pictures In Auto mode you can take single or burst shots take burst shots by holding Capture to take multiple shots until you lift your finger l Fast motion Record videos at a low frame rate for viewing in fast motion l Interval shot Take a new picture every few seconds using the front camera ...

Page 181: ...e angle selfie shots with the front camera to fit more people into your pictures l Download Browse and download additional modes to use with Camera Read and accept the terms and then browse for new modes Note All modes may not be shown when you tap depending on your phone s setup and which camera is active front or rear View Pictures and Videos Using Gallery Using the Gallery application you can v...

Page 182: ...nd select other views such as Albums The list of albums opens 3 Tap an album to view its contents l To select another album tap the Back key to return to the Albums 4 For a picture tap a thumbnail to view the picture While viewing a picture full screen you can use these options ...

Page 183: ...RA Tap to open the camera app l MORE Choose other options including o Details View file details o Slideshow Create a slideshow o Set as contact picture Set the picture as the photo for a contact o Set as wallpaper Set the picture as wallpaper for your Home or Lock screens 5 For a video tap a video to select it When the video is displayed full screen you can use these options ...

Page 184: ...reen tap the thumbnail image at the upper right corner of the screen to see the item in the review screen From there you can access options such as save view send or delete the picture or video Pictures and Videos Options while Viewing n Zoom In or Out on a Picture Tap the screen twice or pinch the screen to zoom in or out on a picture n Viewing Videos Use the onscreen controls to play pause or st...

Page 185: ...icture or video Edit Pictures Whether you are browsing pictures in filmstrip or grid view in the Gallery application you can tap a picture to open a selection menu and choose to delete the picture rotate or crop it and more Rotate and Save a Picture 1 From home tap Apps Gallery The Gallery app opens 2 Tap the picture you want to rotate ...

Page 186: ...Camera and Video 176 3 Tap Edit Rotate The picture is rotated and saved to the phone Crop a Picture 1 From home tap Apps Gallery The Gallery app opens 2 Tap the picture you want to crop ...

Page 187: ...rectional arrows appear drag your finger inward to or outward to resize the crop box l To move the crop box to the part of the picture that you want to crop drag the crop box to the desired size and position 5 Tap SAVE to apply the changes to the picture The cropped picture is saved in the album as a copy The original picture remains unedited ...

Page 188: ...ed edits on your pictures including straightening adjusting the tone adding visual effects and enhancing portraits 1 From home tap Apps Gallery The Gallery app opens 2 Tap the picture you want to edit 3 Tap Edit Photo Editor Enhancement tools display ...

Page 189: ... and freely rotate your picture l Tone Adjust the brightness contrast saturation temperature and hue of the picture l Effect Add color effects to your picture l Portrait Enhance facial features of portraits Collage Create a photo collage with your pictures 1 From home tap Apps Gallery ...

Page 190: ...opens 2 Tap a picture you want to add to a collage 3 Tap Edit Collage 4 Tap or ADD to select additional pictures for the collage l Tap pictures to select them l Tap DONE when you are finished selecting Your collage layout will be displayed ...

Page 191: ...ure l Remove Remove the selected picture from the collage l Effect Assign an effect to the picture l Adjustment Crop rotate flip reverse or resize the picture l With a picture selected you can also drag it to reposition it within its place in the collage 7 Tap SAVE to save the collage to the Photo editor album Share Pictures and Videos The Gallery application lets you send pictures and videos usin...

Page 192: ...l For more information about using email and Gmail see Compose and Send Email or Create and Send a Gmail Message 1 From home tap Apps Gallery The Gallery app opens 2 Tap the pictures or videos you want to share l To select multiple items touch and hold an image to turn on multiple select Tap all the items you want to include 3 Tap SHARE and then on the sharing menu tap Email or Gmail ...

Page 193: ...r more information about using email and Gmail see Compose and Send Email or Create and Send a Gmail Message Send a Picture or Video by Multimedia Message Multimedia Messaging MMS lets you send pictures and videos using your phone s messaging app Although you can send several pictures or videos in a multimedia message it may be better to just send one at a time especially if the files are large in...

Page 194: ...ltiple items touch and hold an image to turn on multiple select Tap all the items you want to include 3 Tap SHARE and then on the sharing menu tap Messages Follow the onscreen prompts to complete and send the message For more information about sending multimedia messages see Send a Multimedia Message MMS ...

Page 195: ...m to someone s phone or your computer using Bluetooth 1 From home tap Apps Gallery The Gallery app opens 2 Tap the pictures or videos you want to share l To select multiple items touch and hold an image to turn on multiple select Tap all the items you want to include 3 Tap SHARE and then on the sharing menu tap Bluetooth ...

Page 196: ... Share Pictures or Videos via Additional Apps or Social Media From Gallery you can share your pictures and videos from a variety of apps and social media sites such as Facebook Google Hangouts Instagram and more Available apps will vary depending on what you have installed on your phone 1 From home tap Apps Gallery ...

Page 197: ...to turn on multiple select Tap all the items you want to include 4 Tap the screen tap SHARE and then tap the app you want to use 5 Follow the prompts to complete the share Share Videos on YouTube You can share your videos by uploading them to YouTube Before you do this you must create a YouTube account and sign in to that account on your phone 1 From home tap Apps Gallery ...

Page 198: ...ct multiple videos touch and hold an image to turn on multiple select Tap all the videos you want to include 3 Tap Share and then on the sharing menu tap YouTube 4 Enter the prompted information such as description and tags and select a privacy option 5 Tap Upload The upload is completed ...

Page 199: ...era settings menu Switch Cameras Your phone lets you switch between the front and rear cameras 1 From home tap Apps Camera The camera viewfinder appears 2 Tap The camera switches type Set Camera Options You can configure your camera s settings to fit any situation and event 1 From home tap Apps Camera The camera viewfinder appears 2 Tap Settings ...

Page 200: ...o the photo l Picture size Select a resolution Use higher resolution for higher quality Higher resolution videos take up more memory l Quick launch Open the camera by pressing the Home Key twice in quick succession l Reset settings Reset the camera settings l Review pictures Set to show photos or videos after taking them l Save as horizontally flipped Save the self portrait or self recording as a ...

Page 201: ...hake helps to keep the focus steady when the camera is moving l Voice control Set the camera to take photos with voice commands l Volume keys function Use the Volume key as the camera key the record key or as a zoom key For additional camera settings see Camera Settings ...

Page 202: ...Sprint Family Locator Sprint Fun Games Download new apps and games from Sprint n From home tap Apps Sprint Fun Games Sprint TV Movies With Sprint TV Movies you can watch live TV and access movies and other on demand entertainment on the go Note Coverage not available everywhere Content and lineup subject to change Select channels also available for casual usage Go to sprintchannels mobitv com for ...

Page 203: ...om the bottom bar l Scroll up and down in a category list and then touch a clip or channel to view the program Note The first time you access a channel that requires a subscription you will be prompted to purchase access Touch Subscribe to purchase access or touch Preview to see a preview of the selected channel Calculator Your phone s convenient built in calculator lets you perform basic mathemat...

Page 204: ...tor appear Calendar Use Calendar to create and manage events meetings and appointments Your Calendar helps organize your time and reminds you of important events Depending on your synchronization settings your phone s Calendar stays in sync with your Calendar on the Web Exchange ActiveSync calendar Google Calendar and Outlook calendar In order to sync with your Google calendar you must sign in to ...

Page 205: ...u in the upper left corner and then tap Year Month Week Day or Tasks to change the current view n View the Next Previous Time Period Year Month Week Day view From the Calendar flick the screen left or right Add an Event to the Calendar Add events to your calendar directly from the Calendar application 1 From home tap Apps Calendar The Calendar app opens 2 Tap New ...

Page 206: ...w opens 3 Enter an event title start date time end date time etc and then tap SAVE The event is added to your calendar Selecting a Calendar n If you have more than one calendar select a calendar by tapping the current Calendar on the Add Event screen ...

Page 207: ... Calendar application on your phone For more information about creating and managing multiple Google Calendars visit calendar google com l Select Samsung Calendar to create an event that will sync with your Samsung account l Select your Outlook or Exchange account to create an event that will sync with these account types Note Available options differ depending on the type of account selected for ...

Page 208: ...2 Tap a date and then tap an event The event details appear l Tap the event to view details and edit the event Share Calendar Events Once you ve created a Calendar event you can share it with others via a variety of methods 1 From home tap Apps Calendar ...

Page 209: ...Useful Apps and Features 199 2 Tap a date and then tap an event to see its details ...

Page 210: ...a Share as option Event file VCS or Text 5 Select a sharing method and follow the prompts to send the Event information Sync Calendars You can select which calendars you d like to sync on your phone along with what types of information you want to sync 1 From home tap Apps Calendar ...

Page 211: ...Useful Apps and Features 201 The Calendar app opens 2 Tap MORE Manage calendars ...

Page 212: ... down on the screen The selected calendars sync Synchronize an Exchange ActiveSync Calendar If you have set up a Microsoft Exchange ActiveSync account on your phone you can also synchronize Exchange ActiveSync calendar events on your phone Calendar events on your Exchange ActiveSync will also show in Calendar if you chose to synchronize with the Exchange ActiveSync Server ...

Page 213: ... synchronization the ON OFF switch next to Sync Calendar will be ON Clock Your phone has a clock app that lets you set alarms view time in time zones around the world use a stopwatch set a timer and use your phone as a desk clock Checking the Time You can always check the time on your phone The current time displays in the upper right corner of the Status Bar Many widgets and Lock screens also dis...

Page 214: ... the date and time tap the ON OFF switch to turn Automatic data and time off l To select a time zone tap the ON OFF switch to turn Automatic time zone off Your date and time settings are applied and saved Set Alarms Set multiple alarms using your phone s Clock app 1 From home tap Apps Clock Alarm ...

Page 215: ... 3 When finished tap Save You will see the alarm icon in the Status Bar Phone at Alarm Time n At the set alarm time the phone sounds the alarm and or vibrates n When the alarm sounds drag to left or right to dismiss it World Clock The world clock lets you keep track of the current time in multiple cities around the globe ...

Page 216: ...lock 2 Tap a city and then tap Add City to add it to your list 3 Repeat to add multiple cities Stopwatch The stopwatch lets you time events down to the hundredth of a second 1 From home tap Apps Clock Stopwatch 2 Tap START to begin timing 3 Tap STOP to stop timing ...

Page 217: ...one Note You must sign in to a Samsung account in order to download Galaxy Apps n From home tap Apps Galaxy Apps Gallery Using the Gallery application you can view pictures and watch videos that you ve taken with your phone s camera or downloaded You can do basic editing such as rotating and cropping You can also set a picture as your contact picture or wallpaper and share pictures with your frien...

Page 218: ...res or record video l Tap MORE for options Available options depend on which Gallery screen you are viewing and may include o Edit Depending on the view tap albums or items to select them After selection you can tap MORE again for options you can use with the selected item s o Share Share albums pictures or videos o Search Search for a picture or video For more information about using Gallery see ...

Page 219: ...Useful Apps and Features 209 Using Hangouts 1 From home tap Apps Google Hangouts The Hangouts app will open 2 Tap Add to start a new Hangout ...

Page 220: ...in the chat window tap More options Turn history off n Delete Chat History To delete all your chat history in the chat window tap More options Delete DELETE Note You can use Hangouts as your phone s default messaging app or as a standalone IM app If you set Hangouts as the default messaging app the Messages app will be disabled For more information see Default Messaging App Settings Google Maps Us...

Page 221: ...locate and map a specific address or destination 1 From home tap Apps Google Maps Google Maps opens Note The first time you access Maps you may be prompted to accept the Terms of Service and Privacy Policy Tap ACCEPT CONTINUE to continue 2 Tap in the search box to start a search ...

Page 222: ...estination Tap enter your current location and your destination and then tap a method of transport car public transit bicycle or on foot to see available routes n Check Detailed Operation for Maps From the Maps app tap Menu Help Google Play Books Discovering your favorite books and authors has never been easier With Google Play Books you can shop the world s largest selection of eBooks and read th...

Page 223: ...oogle Play Movies TV Google Play Music The Google Play Music app lets you browse shop and play back songs purchased from Google Play as well as songs you have loaded from your own music library The music you choose is automatically stored in your Google Play Music library and instantly ready to play via streaming or download Note For information about loading music onto your phone see Transfer Fil...

Page 224: ...Feature Description Elapsed Time Amount of time the song has been playing Forward Play the next song Music Image Album Name Display music images and album names if available Music List View current playlist or queue Music Title Artist Displays music title and artist if available Options Menu Access the options menu Play Pause Play or pause the current song Playback Position Current point in the so...

Page 225: ...ibrary playlists or access Google Play Music online 3 From a list displaying songs tap More options next to a song you want to add to a playlist 4 Tap Add to playlist New playlist 5 Enter a Name Description and accessibility option for the playlist and then tap CREATE PLAYLIST 6 To add more songs tap More options next to a song and then tap Add to Playlist playlist name Adding Currently Playing Mu...

Page 226: ...ce n From home tap Apps Google Play Newsstand Google Search Search information saved on the phone and in phone applications as well as on the Internet Use Google Search Type search terms in the Google Search bar to find information on your phone and around the globe 1 From home tap the Google search bar or tap Apps Google Google The Search window opens l If a description for Google Now appears tap...

Page 227: ...e Now automatically searches for information based on search keywords used your current location etc and presents search results in the search screen Google Now also informs users of scheduled events l To enable Google Now in the search window tap Menu Settings Tap Now cards and then tap the ON OFF switch next to Show cards l To disable Google Now in the search window tap Menu Settings Tap Now car...

Page 228: ...oupled with a minimal performance hit Lookout Mobile Security provides key security options that are unique to the mobile market Along with the antivirus and anti malware tech there s a lost and stolen phone locator service an application privacy adviser and a backup service n From home tap Apps Lookout Memo Use your phone s memo app to save text memos lists and more 1 From home tap Apps Samsung M...

Page 229: ...list appears 2 Tap and enter your memo title and text 3 Tap SAVE The memo is saved Milk Exclusive to Galaxy owners Milk Music is a radio service that gives you more of the music you love curated by top DJs and industry pros and all for free ...

Page 230: ...usic screen playback will continue in the background so you can listen to music while you use other features of your phone When music is playing in the background you can access playback controls from the Notification Panel Play Music 1 From a Home screen tap Apps Music The music app opens to the Playlists category o The default categories are Playlists Tracks Albums Artists Genres Folders and Com...

Page 231: ...le button to control the order songs are played Choose to play songs in the order they appear in the list Choose to play songs in random order l Tap to mark a song as a favorite Whenever a song is a favorite the star is bright Favorite songs are included in the Favorites playlist l Tap to set the volume You can also set volume by pressing the Volume key on the side of the phone Use Playlists Creat...

Page 232: ...My playlists Tip To edit a playlist tap it from the list and then tap ADD to add more songs or tap MORE to access the Edit Rename and Settings options for the playlist Music Options and Settings 1 From a Home screen tap Apps Music 2 Tap MORE for options Available options depend on the category l Edit Edit the song or playlist l Add to playlist Create playlist Depending on the tab you can add songs...

Page 233: ...ion This application allows you to launch a file if the associated application is already on your phone 1 From home tap Apps Samsung My Files 2 Folders display including l Recent files View recently saved files l Images View image files l Videos View video files l Audio View audio files l Documents View document files l Download history View all apps and files that have been downloaded to the phon...

Page 234: ...w the prompts to enter your ZIP code select a television or cable service provider set personalization preferences and program your television cable satellite box and more S Voice S Voice is a voice recognition application you can use to activate a wide variety of functions on your phone This is a natural language recognition application You can ask questions Is it raining in Dallas or speak comma...

Page 235: ...o player into a pop up window floating on the screen The video will continue to play and the pop up window can be resized or moved anywhere on the screen 1 From home tap Apps Video 2 Tap a video to view it 3 Tap the screen to display playback options and then tap Pop up The video will continue playing in a floating window Drag the window to any location on the screen and use two fingers to pinch o...

Page 236: ...amounts of sound Microphones can be muted during recording and playback l Voice memo Voice input is converted to text on screen The maximum recording time is five minutes 3 Use the Voice Recorder controls l To start recording tap Record and speak into the microphone l To pause recording tap Pause To end the recording tap Stop l To cancel the recording tap Cancel l Tap block incoming calls while re...

Page 237: ...own the recorder using sliders Share a Voice Recording 1 From a Home screen tap Apps Samsung Voice Recorder 2 Tap Recordings and then touch and hold on a recording to display options 3 Tap MORE Share and then follow the prompts to choose a method and share the file Modify a Voice Recording 1 From a Home screen tap Apps Samsung Voice Recorder 2 Tap Recordings and then touch and hold on a recording ...

Page 238: ...are Select voice recordings to share l Search Search for a voice recording by file name Delete a Voice Recording 1 From a Home screen tap Apps Samsung Voice Recorder 2 Tap Recordings and then touch and hold on a recording to select it 3 Tap Delete DELETE YouTube View videos uploaded to YouTube and upload your own videos to your YouTube account View YouTube Videos You can use the YouTube app to vie...

Page 239: ...to see The video plays on your phone screen l Tap the screen to pause or resume play while watching Post a Video to YouTube You can post videos to your YouTube account from your phone Before posting you must set up a YouTube account and sign in to it on your phone 1 From home tap Apps YouTube The YouTube app launches ...

Page 240: ...aded to your YouTube channel 1Weather Check weather and forecasts with 1Weather Widget Forecast Radar which combines a groundbreaking UI with a power set of weather tools n From home tap Apps 1Weather Amazon Shop Amazon com from your phone n From home tap Apps Amazon App Pass Sprint s App Pass is a subscription service giving you unlimited access to a hand selected catalog of premium apps and game...

Page 241: ...enient features n From home tap Apps Messaging Note You can assign Messaging Plus as your phone s default messaging app or as a standalone IM app If you set Messaging Plus as the default messaging app the Messages app will be disabled For more information see Default Messaging App Settings NASCAR Mobile 2014 The NASCAR Mobile 2014 app is the official mobile app of NASCAR Follow NASCAR news video h...

Page 242: ...he app and customize your experience with favorite teams and more Note To use Scout you will need to have your phone s Location feature turned on See Location Settings for information about enabling Location on your phone Spotify Spotify gives you millions of songs at your fingertips The artists you love the latest hits and new discoveries just for you Hit play to stream anything you like 1 From a...

Page 243: ... and then tap LOG IN or To create a new Facebook account tap Sign Up for Facebook tap Continue and then follow the instructions You are signed in to Facebook Uber Search and find transportation service using the Uber app Request a ride and get picked up within minutes n From home tap Apps Uber ...

Page 244: ...copy the files to the music folder Data exchange may use the methods outlined in the following table Method Description Media Device MTP Transfer files between your phone and PC such as pictures videos and music Camera PTP Transfer picture and video files between your phone and PC Mass Storage Mode Exchange data with a PC using your phone as an external storage device Transfer Files Between the Ph...

Page 245: ...nd open it 5 Select Phone for internal phone storage 6 Select a folder for example Music for songs and albums and copy files to it from your computer 7 When you are done disconnect your phone from your computer The transferred files are now saved to your phone Note You can also copy files from your phone to your computer for example if you want to save pictures or videos from your phone on your co...

Page 246: ... Wireless Network Use the Wireless networks setting menu to enable your phone s Wi Fi radio and connect to an available Wi Fi network 1 From home tap Apps Settings 2 Tap Wi Fi The Wi Fi settings menu appears 3 Tap the ON OFF switch to turn Wi Fi on ...

Page 247: ...n network and then tap CONNECT Your phone is connected to the Wi Fi network You will see in the Status Bar l The password for a household wireless LAN router is sometimes found on a sticker on the router WEP WPA KEY etc Contact the router manufacturer for information For password for a public wireless LAN check with user s service provider l Entering a password is not required if an access point i...

Page 248: ... not be prompted to enter the password again unless you reset your phone to its factory default settings or you instruct the phone to forget the network Wi Fi Settings Use the Wi Fi settings menu to manually set your Wi Fi connection options 1 From home tap Apps Settings 2 Tap Wi Fi The Wi Fi settings menu appears ...

Page 249: ...Fi is enabled You will see the names and security settings of in range Wi Fi networks l To disable Wi Fi tap the ON OFF switch again 4 Tap MORE Advanced The advanced Wi Fi settings menu appears 5 Configure your Wi Fi settings Your Wi Fi settings changes are saved ...

Page 250: ...sconnect Wi Fi You may want to remove a connected Wi Fi network 1 From home tap Apps Settings 2 Tap Wi Fi The Wi Fi settings menu appears 3 Press and hold the name of the connected access point and then tap Forget network ...

Page 251: ...g an access point you need to enter the correct password and other network settings if required to reconnect Wi Fi Direct Use Wi Fi Direct to connect directly to other Wi Fi Direct devices using only Wi Fi without a wireless access point network or via the Internet 1 From home tap Apps Settings ...

Page 252: ...ectivity 242 2 Tap Wi Fi The Wi Fi settings menu appears 3 Tap the ON OFF switch to turn Wi Fi on Wi Fi is enabled You will see the names and security settings of in range Wi Fi networks 4 Tap Wi Fi Direct ...

Page 253: ...ce entry to connect l If connected via Wi Fi you will see a confirmation Follow the onscreen instructions 6 Accept the connection on the other device The phone is connected via Wi Fi Direct l If a connection is not accepted after a certain period the connection request is cancelled l To stop a connection tap the device name on the Wi Fi Direct list ...

Page 254: ...on the transferred data Bluetooth Information Bluetooth is a technology that enables wireless connection with PCs Bluetooth devices with hands free features etc Function Description Audio output Listen to music etc wirelessly Hands free calls Call hands free using Bluetooth capable hands free devices and headsets Data exchange Exchange data with Bluetooth devices Enable Bluetooth Use the settings ...

Page 255: ...Connectivity 245 2 Tap Bluetooth The Bluetooth settings open 3 Tap the ON OFF switch to turn Bluetooth on ...

Page 256: ...h to turn Bluetooth on or off Note Turn off Bluetooth when not in use to conserve battery power or in places where using a wireless phone is prohibited such as aboard an aircraft and in hospitals Pair Bluetooth Devices Search for and pair nearby Bluetooth devices Saved Bluetooth devices can be connected simply Note Before pairing turn on Bluetooth on the other device and make sure it is visible or...

Page 257: ...discoverable appear in the Available devices list l If a target device is not detected tap REFRESH to search again 3 Tap a device from the Available devices list and follow the onscreen instructions to pair with the device Methods to accept a Bluetooth connection differ depending on the device used ...

Page 258: ...ur phone Unpairing from a Paired Device 1 From the Bluetooth settings menu tap Settings next to the paired device you wish to unpair 2 Tap Unpair The device is unpaired from your phone To make another connection with the device you will need to pair again ...

Page 259: ...ands free conversations using a compatible Bluetooth headset or car kit It s the same procedure to set up stereo audio and hands free devices 1 From home tap Apps Settings 2 Tap Bluetooth The Bluetooth settings open l Paired Bluetooth devices appear in the Paired devices list 3 Tap a device from the Paired devices list ...

Page 260: ...ent and functions such as transfer or exchange may not be possible with all Bluetooth compatible devices Share Information Using Bluetooth You can use Bluetooth to transfer information between your phone and another Bluetooth enabled device such as a phone or notebook computer Types of Data You Can Send via Bluetooth You can send the following types of information depending on the device you are s...

Page 261: ...Connectivity 251 You will see the Contacts list 2 Tap a contact to send ...

Page 262: ...n is sent l If you see a message to confirm follow the onscreen instructions Receiving Data via Bluetooth Note Your phone must be paired with another Bluetooth enabled device in order to send information 1 When another device attempts to send a file to your phone via Bluetooth you will see a request to accept the file ...

Page 263: ...ion l When you open a received file what happens next depends on the file type o Media files and documents are usually opened directly in a compatible application o For a vCalendar file select the calendar where you want to save the event and then tap Import The vCalendar is added to your Calendar events For more information on using the Calendar see Calendar o For a vCard contact file received co...

Page 264: ...efore using your phone in global roaming mode you must activate Sprint Worldwide service To activate Sprint Worldwide service n Chat with or email an international support rep by visiting sprint com swwsupport or Call Sprint Worldwide Customer support at 1 888 226 7212 Your Phone s SIM Card for International Roaming Your phone comes with a preinstalled SIM Subscriber Identity Module card to suppor...

Page 265: ...GSM UMTS network when you travel To set your network mode options manually 1 From a Home screen tap Apps Settings Mobile networks 2 Tap Network mode to configure options l To allow connections to CDMA or LTE networks only tap CDMA or LTE CDMA l To allow connections to GSM or UMTS networks only tap GSM UMTS l To allow connections to available CDMA LTE or GSM UMTS networks tap Automatic This is the ...

Page 266: ...omatically inserts the international access code for the country from which you are calling l If you are on the CDMA network outside Canada or the Caribbean enter the international access code for the country from which you are calling 3 Tap to insert the US country code and then enter the area code and number 4 Tap to place the call Sprint International Voicemail Service Your Sprint voicemail wil...

Page 267: ...email number to access your voicemail while roaming internationally New Message Indicators Your voicemail message indicators may be displayed differently when roaming internationally n A Message Waiting indicator icon or a text message is displayed when a voicemail message is received n You may see Missed Call on your screen prior to receiving a message notification n You must call voicemail in or...

Page 268: ...rs for each country where GSM data service is offered at sprint com sww Follow the instructions below to select the appropriate carrier network on your phone To select a GSM data service carrier for a specific country 1 From a Home screen tap Apps Settings Mobile networks 2 Tap Network mode and then change the preferred network mode to Automatic Access Email and Data Services on Internationally on...

Page 269: ...rvice has already been turned on Please Try Again An error occurred Note the error code and try again Self Check Error A fault was detected with your phone If this error recurs note the error and contact Sprint Customer Service Self Check Fail An operational fault was detected with your phone Note the numeric code turn your phone off and contact Sprint Customer Service Wrong PIN You have entered a...

Page 270: ... and country you are travelling in n Any error message that displays on your phone or that you heard when trying to place a call n If the issue is with data were you able to place voice calls n If the issue is with voice service were you able to access data Please call the numbers below if you need assistance While in the United States Call 1 888 226 7212 While traveling outside the United States ...

Page 271: ...any 0800 180 0951 Italy 800 787 986 Mexico 001 877 294 9003 Trinidad and Tobago 1 800 201 7545 United Kingdom 0808 234 6616 Note This toll free service is available on ordinary landline phones and some public pay phones This service does not cover any hotel access charges ...

Page 272: ...our phone s data usage Mobile networks View and configure your mobile network connections and settings NFC and payment Enable Near Field Communication NFC functions including Tap and pay services More connection settings Set wireless and network functions including selecting a default messaging app printing services and setting up a Virtual Private Network VPN Sounds and notifications Set ringtone...

Page 273: ...e Battery Display the battery charge as a percentage on the Status Bar view battery usage by application and system process and configure power saving modes Storage View total and available system memory Date and time Set your phone s date and time Help View tips and guidelines for using your phone Activate this device Activate your device with the Sprint network System update Update your system s...

Page 274: ...u opens Configure Settings At the top of the main settings menu is a section of Quick settings You can include up to nine primary settings options in the Quick settings menu To customize Quick settings 1 From home tap Apps Settings ...

Page 275: ...out of the maximum of 9 4 Tap the Back key to return to the main settings menu Wi Fi Calling Settings Wi Fi Calling uses Wi Fi networks to help improve voice and data coverage It sends and receives calls and text messages over a Wi Fi network and may offer better coverage in buildings and areas of poor cellular reception 1 From a Home screen tap Apps Settings ...

Page 276: ...he Wi Fi Calling icon in the Status Bar when Wi Fi Calling is active and you are connected to a saved Wi Fi network l If Wi Fi calling is enabled and you are not in range of a saved Wi Fi network you ll see the Wi Fi Calling disconnected icon in the Status Bar Disable Wi Fi Calling 1 From a Home screen tap Apps Settings ...

Page 277: ...h to turn Wi Fi Calling off Wi Fi Settings Menu The Wi Fi settings menu lets you turn Wi Fi on or off set up and connect to available Wi Fi networks and configure advanced Wi Fi options For more information about using Wi Fi see Wi Fi 1 From home tap Apps Settings ...

Page 278: ...menu appears 3 Tap the ON OFF switch to turn Wi Fi on Wi Fi is enabled You will see the names and security settings of in range Wi Fi networks l To disable Wi Fi tap the ON OFF switch again 4 Tap a Wi Fi network enter the password and tap CONNECT ...

Page 279: ...WPS is a network security standard that allows you to easily secure a wireless network connection between your phone and a router To connect using a WPS button 1 From Wi Fi settings tap MORE WPS push button 2 Tap the WPS button on your router 3 Follow the prompts to complete the connection To connect using a Personal Identification Number PIN 1 From Wi Fi settings tap MORE WPS PIN entry 2 Enter th...

Page 280: ...ORE Advanced Keep Wi Fi on during sleep and then select a setting n Allow Background Scanning for Wi Fi Networks Even When Wi Fi Is Turned Off From Wi Fi settings tap MORE Advanced Always allow scanning to turn the option on or off n Install Network Security Certificates From Wi Fi settings tap MORE Advanced Install network certificates and select a certificate n Check MAC Address From Wi Fi setti...

Page 281: ...nabled confirmation appears for your phone to be discoverable by other devices Follow the onscreen instructions n Pairing Bluetooth Devices Make sure the other devices are set to be discovered From Bluetooth settings tap the device name in Available devices and follow the onscreen instructions l Depending on the device you may be required to enter or accept a passkey ...

Page 282: ...Use for l If a confirmation prompt appears follow the onscreen instructions l This setting is available when Bluetooth is enabled l This setting is available when the paired device is providing a service l Tap the ON OFF switch to turn the option on n Search for Other Devices From Bluetooth settings tap REFRESH l This setting is available when Bluetooth is enabled n Check Files Received via Blueto...

Page 283: ... Tap Hotspot The Hotspot settings open 3 Tap the ON OFF switch to turn Hotspot on or off Note Turning on Hotspot will turn off Wi Fi Configure Hotspot Set up Hotspot to your preferences 1 From home tap Apps Settings ...

Page 284: ... visible to other Wi Fi devices during a scan Other devices can still connect to your mobile hotspot but will have to set up the connection manually with your Network SSID and Password o Security Choose the security level for your Mobile Hotspot o Password If you choose a security level that uses a password set a password o Show password When enabled the contents of the Password field are visible ...

Page 285: ...ecting devices or enter a enter a valid IPv4 address When other devices connect to your device using DHCP the IP address your phone assigns will be between the Starting IP and Ending IP o Ending IP When DHCP is enabled view the default ending IP address for assigning IP addresses to connecting devices or enter a enter a valid IPv4 address When other devices connect to your device using DHCP the IP...

Page 286: ...ther device s settings to find these details 5 Tap OK to add the device to the Allowed devices list Airplane Mode When you enable Airplane mode your phone disconnects from all networks meaning you cannot use make calls send or receive messages or access the Internet It also turns off other connectivity features such as Wi Fi and Bluetooth ...

Page 287: ...er features of your phone such as playing music watching videos or other applications To use Wi Fi and Bluetooth after enabling Airplane mode turn them on either in Settings or on the Notification Panel 1 From home tap Apps Settings 2 Tap Airplane mode ...

Page 288: ...fication Panel quick settings drag down the Status Bar and tap Airplane mode or though the Power key press and hold the Power key and then tap Airplane mode Data Usage Settings The Data usage menu lets you view your phone s mobile and Wi Fi data usage set data limits restrict hotspot usage and more 1 From home tap Apps Settings ...

Page 289: ...ions on Mobile Data Usage Tap the ON OFF switch next to Limit mobile data usage and then drag the horizontal limit slider up or down to set the data usage limit l This setting is available when Mobile data is enabled n Set Dates for Resetting Data Usage Tap the date range to set the data usage measuring cycle l This setting is available when Mobile data is enabled n Check Data Usage for Each Appli...

Page 290: ...enabled you will see a Wi Fi tab at the top of the Data usage window Tap the tab to view your phone s Wi Fi data usage n Restrict networks Restrict background apps from using selected Mobile Hotspots You can also set apps to warn you before using these networks for large downloads Mobile Networks Settings The Mobile networks settings menu allows you to configure your mobile network connections Set...

Page 291: ...lable o Roaming guard Choose options for displaying an onscreen roaming notice for certain functions Enable or disable roaming notices for Voice and Data for Domestic CDMA Voice Data and Outgoing text message for International CDMA networks and Voice Data and Outgoing text message for GSM networks if supported by your phone o Roaming Settings Choose options for roaming including Voice and Data for...

Page 292: ...ames APNs for your phone s data connection l Network operators View mobile network operator information NFC and Payment NFC and payment uses the Near Field Communication NFC feature of your phone You can send information using NFC including payment through mobile payment services at businesses that support this function Access NFC and Payment 1 From home tap Apps Settings ...

Page 293: ...Settings 283 2 Tap NFC and payment 3 Tap settings to configure them Your settings are saved and implemented Enable NFC and Android Beam 1 From home tap Apps Settings NFC and payment ...

Page 294: ...Settings 284 2 Tap NFC 3 Tap the ON OFF switch to enable NFC ...

Page 295: ...bled Tap and Pay With your phone and a payment app you can use your phone to pay for items by tapping it to an item at the point of purchase You must have a payment app set up on your phone to use it with Tap and Pay Note Tap and Pay payment apps may be downloaded from Google Play store See Google Play Store ...

Page 296: ...t apps you have installed are display l Available options depend on the payment app s you have set up on your phone More Connection Settings The More connection settings menu provides access to additional network options such as default messaging app VPN mobile networks and printers if available ...

Page 297: ... Printing Set up printers to print from your phone MirrorLink Connect your phone to your car to access useful applications while driving Your vehicle must support the MirrorLink interface VPN Add a Virtual Private Network VPN Default messaging app Set a default text messaging app Access More Connection Options 1 From home tap Apps Settings ...

Page 298: ...mented Tethering Settings Use Tethering to share your device s Internet connection with a computer that connects to your device via USB cable or by Bluetooth Note Using the tethering feature consumes battery power and uses data services 1 From home tap Apps Settings More connection settings ...

Page 299: ...mputer to your phone via USB cable and then tap USB tethering to turn tethering on Printing You can print from your phone via Wi Fi to an optional compatible printer not included Your phone and the optional printer must be connected to the same Wi Fi network Add a Printer Before you can print to a printer you must add and set it up on your phone You ll need to know the IP address of the printer co...

Page 300: ...he prompts to download and install a print driver from the Google Play store 5 Choose a print service from the list and then tap the ON OFF switch to turn the service on or off The service must be on to add a printer 6 Tap MORE Add printer ADD PRINTER or depending on the plug in and then enter a name and the IP address of the printer ...

Page 301: ...e networks VPNs that allow you to connect and access resources inside a secured local network such as your corporate network Prepare Your Phone for VPN Connection Depending on the type of VPN you are using at work you may be required to enter your login credentials or install security certificates before you can connect to your company s local network You can get this information from your network...

Page 302: ... For credential storage you can also use Pattern PIN or Fingerprints screen lock types See Screen Lock 3 Enter a new password at least eight characters without any spaces for the credential storage scroll down and confirm the password and then tap OK ...

Page 303: ...293 4 Select your display option for notifications on the lock screen and then tap DONE The password is set allowing secure credential storage 5 On the Lock screen and security window tap Other security settings ...

Page 304: ...ure credentials storage is set You can then download and install the certificates needed to access your local network Your network administrator can tell you how to do this Add a VPN Connection Use the More networks settings menu to add a VPN connection to your phone 1 From home tap Apps Settings ...

Page 305: ... information for the VPN you want to add l Information may include Name Type Server address PPP encryption MPPE and advanced options l Set up all options according to the security details you have obtained from your network administrator 4 Tap SAVE Your VPN is added to the VPNs section of the VPN settings window ...

Page 306: ... VPN Settings Window 1 From home tap Apps Settings 2 Tap More connection settings VPN The VPN settings window appears Connect to a VPN 1 From the VPNs section of the VPN setting window tap the VPN that you want to connect to ...

Page 307: ... will connect to the selected VPN l When you are connected a VPN connected icon appears in the notification area 3 Open the Web browser to access resources such as intranet sites on your corporate network Disconnect from a VPN 1 Drag the Status Bar down to open the Notification Panel ...

Page 308: ...Settings 298 2 Tap the VPN connection to display the VPN connection window ...

Page 309: ... disconnected icon in the notification area of the Status Bar Default Messaging App Settings If you have multiple messaging apps installed on your phone you can choose the app your phone uses for messaging The app you select here will be used when you choose Messages in other apps such as when sharing items like pictures or video 1 From home tap Apps Settings ...

Page 310: ...standard Messages app unless you restore it as the default messaging app Sounds and Notifications Settings The Sounds and notifications settings menu lets you control your phone s audio from ringtones and alerts to tap tones and notifications Sounds and Notifications Settings Overview The sounds and notifications settings menu allows you to configure the following options Sound Setting Description...

Page 311: ...ions on lock screen Set a tone for default phone notifications App notifications Configure notifications for apps installed on your phone LED indicator Toggle the LED indicator light for notifications Sound Mode You can switch between sound modes while preserving the individual sound settings you ve made Note Sound modes are also available from the Device options menu Press and hold the Power Key ...

Page 312: ...r vibrations Onscreen reminders will still occur Volume Set the system volume level and set default volume for call ringtones notifications and other media Note You can also set System volume from the Home screen by pressing the Volume key 1 From a Home screen tap Apps Settings Sounds and notifications 2 Tap Volume and then drag the sliders to set the default volume for ...

Page 313: ...gs 303 l Ringtone l Media l NotificationsSystem Ringtones and Sounds Choose a ringtone for incoming calls 1 From a Home screen tap Apps Settings Sounds and notifications 2 Tap Ringtones and sounds for options ...

Page 314: ...ls arrives l Touch sounds Tones play when you tap the screen to make selections l Dialing keypad tone Tones play when you tap keys on the phone keypad l Screen lock sounds Tones play when you tap the screen to lock or unlock it l Emergency tone Tones play and or the phone vibrates for alerts l Keyboard sound Tones play when you tap the keyboard Vibrations Choose vibrations to play for notification...

Page 315: ...ate a new one l Vibrate when ringing The phone vibrates when ringing l Vibration feedback The phone vibrates when soft keys are tapped and for certain software actions l Keyboard vibration The phone vibrates when you tap the keyboard Sound Quality and Effects Edit sound quality and effects 1 From a Home screen tap Apps Settings Sounds and notifications ...

Page 316: ...and while playing music or videos l SoundAlive Recreate the effect of rich surround sound l TubeAmp Simulate the soft timbre of a tube amplifier Notifications Choose a sound for notifications such as for new messages and event reminders 1 From a Home screen tap Apps Settings Sounds and notifications 2 Set notification sound options ...

Page 317: ... you want it can also help increase battery life Display Settings Overview The display settings menu allows you to configure the following options Display Setting Description Brightness Set the display brightness Font Set a default font and font size Screen timeout Set a screen timeout duration Note Longer durations discharge the battery more quickly Smart stay Set the phone display to stay on for...

Page 318: ...s level to Auto l Font Choose the default font l Screen timeout Turn the screen off after a set amount of time l Smart stay Keep the screen on while you are looking at it l Screen mode Adjust the screen display according to what is being displayed l Daydream Choose options for when the phone docked and or sleeping ...

Page 319: ...ons and gestures which provide phone controls by moving the phone or by gesturing Access Motions and Gestures Settings 1 From home tap Apps Settings 2 Tap Motions and gestures You can swipe through the screens at the top to read about each motion and gesture ...

Page 320: ...to notify you about missed calls and messages l Mute pause Mute incoming calls and alarms by placing your hand on the screen or turning the phone over l Palm swipe to capture Capture the screen by swiping the edge of your hand across the screen from side to side keeping in contact with the screen Applications Settings View information and configure settings for all apps on your phone The Applicati...

Page 321: ... apps Tap on an app to view and configure its settings Application Manager Check installed applications and running applications Items that can be checked in the Application manager are as follows Apps Setting Description DOWNLOADED Check downloaded apps RUNNING Check running apps ALL Check all apps ...

Page 322: ...plications 2 Tap Application manager 3 Tap items to view details Check your application settings condition and access additional options Note Depending on the app and its location you may be able to force the app closed uninstall or disable the app clear cache and data and more ...

Page 323: ...phone 1 From home tap Apps Settings Applications 2 Tap Default applications 3 Tap each default setting to see what services or applications are available to set as the default l Home Choose a default Home screen mode l Messages Choose a default app for messaging l Clear defaults Tap CLEAR to clear defaults ...

Page 324: ...estore it as the default messaging app For details see Default Messaging App Settings Calendar Settings Configure settings for your phone s Calendar app 1 From home tap Apps Settings Applications 2 Tap Calendar to configure these options l First day of week Choose a day to start each calendar week l Show week numbers Enable or disable display of week numbers on the calendar ...

Page 325: ...hoose a sound for calendar event notifications o Vibration Enable or disable vibration to play for calendar event notifications l Set default reminders Set default reminders for Events and All day events l Lock time zone When enabled event times will be locked to the time zone you select Times and dates will not change even if you travel to another time zone Camera Settings Configure settings for ...

Page 326: ... key to take pictures record video or as a zoom key l Review pictures Show photos immediately after taking them l Quick launch Open the camera by pressing the Home Key twice in quick succession l Help View help topics for using the Camera Note Additional Camera settings options are available within the Camera app See Camera Options and Settings Contacts Settings Configure options for contacts stor...

Page 327: ...acts saved on your device to your Google or Samsung accounts l Contacts to display Choose contacts to display in Contacts You can choose only contacts from your phone s memory or from an account or choose other sources You can also create a customized list of contacts to display l Sort by Choose how contacts are sorted by first or last name l Name format Choose how contacts are displayed by first ...

Page 328: ...t device can accept multiple namecards If not only one contact will be sent o Send individually Namecards are sent individually This method may take longer because the other device must accept each namecard individually but it helps ensure that no namecards are missed Email Settings Configure options for email accounts you set up on your phone Tip You can also access Email settings from the Email ...

Page 329: ...ations Notifications for new emails display in the Status Bar When disabled you can control notifications for each of your email accounts individually in the account s settings l Spam addresses Create and maintain a list of email addresses and domains to automatically block emails from those senders l Confirm deletions Ask for confirmation before deleting email Manage Email Account Settings You ca...

Page 330: ...n your account l Email notifications An icon displays in the Status Bar when you receive new emails l Notification sound Choose a ringtone to play for new email notifications l Vibrate The phone vibrates for new email notifications l More settings Configure other options including the account name carbon copy and blind carbon copy synchronization and security options o Account name Enter a name to...

Page 331: ...gure advanced security options including encryption o Number of emails to load Choose the number of emails displayed at one time o Sync Contacts Choose whether contacts are synchronized between your phone and the account o Sync Calendar Choose whether calendar events are synchronized between your phone and the account o Sync Task Choose whether emails are synchronized between your phone and the ac...

Page 332: ... launch Internet l Default search engine Choose a default search engine l My Auto fill profile Manage your Auto fill profile l Manual zoom Override website requests to control zoom level l Privacy Choose options related to privacy l Advanced Choose settings to control how the browser treats content ...

Page 333: ... message limits size settings and notifications Tip You can also access Message settings from the Messages app From Home tap Messages MORE Settings 1 From home tap Apps Settings Applications 2 Tap Messages to configure settings l Enhanced messaging Enable enhanced messaging with other S 6 users See Send an Enhanced Message ...

Page 334: ...e enabled o Spam messages View messages marked as spam l More settings Text messages settings o Auto combination Choose whether long messages that are received in multiple parts are automatically re assembled to display as a single message l More settings Multimedia messages o Group conversation Control how messages to multiple recipients are handled When enabled a single message is sent to multip...

Page 335: ... of emergencies such as threats to public safety severe weather events a hazardous material spill or a missing child in the phone user s area o Emergency notification preview Play a sample emergency alert tone Tap Stop to cancel the playback o Vibrate Select vibration options for emergency message notifications o Alert reminder Configure the reminder interval Music Settings Set options for the Mus...

Page 336: ...eed for music playback l Music auto off Choose a time period for music to play after which Music will close l Smart volume Automatically adjust the volume of all songs to an equal level Phone Settings Configure options for calling with your phone Tip You can also access Phone settings from the Phone app From home tap Phone MORE Settings 1 From home tap Apps Settings Applications ...

Page 337: ...e your phone automatically reject calls you receive from those numbers o Auto reject list Enter telephone numbers to reject calls from the numbers when Auto reject mode is turned on o Rejection messages Create and manage text messages to send to callers when rejecting incoming calls Messages you create here are available from the incoming call screen when you use the Reject with message option l A...

Page 338: ... ringtone for incoming calls o Vibrations Select a vibration pattern to play for incoming calls when the Vibrate when ringing option is enabled o Vibrate when ringing Vibrate the phone for incoming calls The vibration pattern is set with the Vibrations setting o Dialing keypad tone Play tones for keypad taps l More settings Settings for TTY and Hearing Aids are located in this option o TTY mode A ...

Page 339: ...navigating menus l Voicemail settings Set options for Visual Voicemail See Configure Visual Voicemail Settings S Voice Settings Configure options for using your voice to interact with your phone Tip you can also access S Voice settings from the S Voice app From a Home screen tap Apps S Voice Settings 1 From home tap Apps Settings Applications ...

Page 340: ...ce feedback Enable spoken feedback when using S Voice l Auto start speakerphone When enabled the speaker is automatically turned on when you make a call with S Voice l Home address Configure your home address l Reset S Voice Erase the data you have stored on the server and restore the default S Voice settings l Help View information about using S Voice l About S Voice Learn about S Voice Weather S...

Page 341: ... often weather information is updated l Use current location Use your phone s current location to get local weather information l Lock screen Show weather information on the Lock screen l Calendar Show weather information in the Calendar app Wallpaper You can change the wallpaper for the Home and Lock screens ...

Page 342: ...open the drop down list Select the screens for which you want to change the wallpaper 3 Tap a wallpaper to preview it 4 Tap SET AS WALLPAPER to set the selected wallpaper for the screen or screens If you ve selected an image from Gallery tap DONE to apply it as wallpaper Your wallpaper is changed ...

Page 343: ...ackages of visual content that provide different wallpapers and icons for your phone Change the Theme 1 From home tap Apps Settings Themes or Touch and hold an empty area on a Home screen and then touch Themes 2 Tap a theme to view it ...

Page 344: ... are available in the Lock screen and security menu options vary depending on the screen lock selected Setting Description Screen lock type Set your screen lock Show information Select items to show on the Lock screen like a Dual clock the Weather and Owner information Unlock effect Set the effect shown when the Lock screen wakes up Secure lock settings Configure secure lock functions such as Auto...

Page 345: ...eys buttons and touchscreen In order from least secure to most secure the available screen lock options are n Swipe n Pattern n PIN n Password n Fingerprints n None Important To protect your phone and data from unauthorized access it is recommended that you use the highest security level available Password protection It is also recommended you frequently change your password to ensure the safety o...

Page 346: ...ttings 336 The Lock screen and security menu opens 2 Tap Screen lock type The Screen lock settings menu opens Use Swipe to Unlock the Screen n From the Screen lock type menu tap Swipe to save the setting ...

Page 347: ...et Use a Screen Unlock Pattern 1 From the Screen lock type menu tap Pattern 2 Draw the screen unlock pattern by connecting at least four dots in a vertical horizontal or diagonal direction Lift your finger from the screen when finished ...

Page 348: ...the pattern 3 Tap Continue 4 When prompted draw the screen unlock pattern again and then tap Confirm The screen unlock pattern is saved 5 Enter a backup PIN tap CONTINUE re enter the PIN and tap OK to save your screen unlock pattern ...

Page 349: ...it for 30 seconds before you can try again Note Clear the Make pattern visible check box if you do not want the unlock pattern to display on the screen when you unlock it Note To change your unlock screen pattern from home tap Apps Settings Lock Screen and Security Screen lock type Use a Screen Unlock PIN 1 From the Screen lock type menu tap PIN ...

Page 350: ...en lock is set l If you fail to enter the correct PIN after five attempts you will be prompted to wait for 30 seconds before you can try again Use a Screen Unlock Password 1 From the Screen lock type menu tap Password 2 Enter a password tap Continue and then enter your password again to confirm it ...

Page 351: ...you frequently change your password to ensure the safety of your phone and personal data Use a Fingerprint Screen Lock With a Fingerprint screen lock swipe your finger over the Home key Note Before using the Fingerprint screen lock option you will need to register your fingerprint on your phone 1 From the Screen lock type menu tap Fingerprints 2 Follow the prompts to set up your fingerprints Disab...

Page 352: ...Settings 342 The Lock screen and security menu opens 2 Tap Screen lock type The Screen lock settings menu opens 3 Draw your unlock screen pattern enter your PIN or password or scan your fingerprint ...

Page 353: ...ed your location and review their history logs Private mode Private mode allows you to hide and protect content you want to keep private You must configure a security lock to use Private mode Report diagnostic info You can choose to enable reporting of diagnostic info when your phone experiences technical problems Send SOS messages Enable SOS messages to quickly send an alert to your emergency con...

Page 354: ...otect content you want to keep private using supported apps You must configure a security lock to use Private mode Activate Private Mode 1 From home tap Apps Settings Privacy and safety Private mode 2 Tap the ON OFF switch to turn on Private mode 3 Follow the prompts to set security for Private mode ...

Page 355: ...agnostic Info 1 From home tap Apps Settings Privacy and safety Report diagnostic info 2 Read the consent information and tap YES to enable Send SOS Message Enable SOS messages to quickly send an alert to your emergency contacts by pressing the Power key three times Configure SOS Messages 1 From home tap Apps Settings Privacy and safety Send SOS messages ...

Page 356: ...acts and enable SOS messaging features Location Settings Your Location services settings menu lets you select how your phone determines its location using the wireless networks GPS satellites both or neither Enable Location Services Before using any features that require location assistance you must enable your phone s location services 1 From home tap Apps Settings Privacy and safety ...

Page 357: ...Settings 347 2 Tap Location ...

Page 358: ... services are enabled l If you see a confirmation follow the onscreen instructions to connect Changing Location Method You can change the methods used for determining your location Note Location must be turned on to change locating method 1 From home tap Apps Settings Privacy and safety ...

Page 359: ...lect a locating method Each mode has a description of which method or methods are used to estimate your location Your phone s locating method is set Accessibility Settings The Accessibility menu lets you enable and manage accessibility related applications ...

Page 360: ...Home Key three times in quick succession Notification reminder Set the phone to beep or vibrate at set intervals to remind you of any unread notifications from selected applications Answering and ending calls Answer calls by pressing the Home Key and end calls by pressing the Power key Single tap mode Dismiss or snooze alarms calendar events and timer alerts and answer or reject incoming calls wit...

Page 361: ...tings Accessibility 2 Tap Vision to configure options l Galaxy TalkBack Enable the Galaxy TalkBack feature and configure options When Galaxy TalkBack is on your phone speaks descriptions of items you tap or activate on your phone to help blind and low vision users When Galaxy TalkBack is turned on you may need to use a double tap to select items because a single tap is used to trigger Galaxy ...

Page 362: ...about nearby objects l Font size Choose the size of text for your phone s screens l Magnification gestures Use exaggerated gestures such as triple tapping double pinching and dragging two fingers across the screen l Magnifier window Magnify content on shown on the screen l Grayscale Display screens in grayscale instead of color l Negative colors Screen colors are reversed l Color adjustment Adjust...

Page 363: ...s sound Turn the device over to stop the flashing l Turn off all sounds Sounds made by the phone during taps selections notifications etc is muted l Hearing aids Automatically adjusts to attempt to improve the sound quality for use with hearing aids l Samsung subtitles CC Displays Samsung subtitles where available Tap the ON OFF switch to turn the option on or off and then tap Samsung subtitles to...

Page 364: ...t and right when using earphones l Mono audio Enable or disable the compression of stereo audio into a single mono audio stream for use with a single earphone l Auto haptic Automatically vibrates in response to the sounds of downloadable apps such as games Not all apps support this feature Dexterity and Interaction Settings Your phone offers many features to improve accessibility related to the wa...

Page 365: ...e Assistant menu to turn the feature on or off When you turn on Assistant menu Single tap mode is also enabled o Dominant hand Choose whether the Assistant menu displays on the left or right side of the screen o Edit Re order or remove items from the Assistant menu o Assistant plus When turned on Assistant plus displays contextual menu options for some apps in Assistant menu Not all apps support t...

Page 366: ... You can also block areas of the screen from touch interaction Automatic screen rotation and hard key functions Power Key Volume key etc will be turned off and app notifications will only be shown in the Notification Panel and Status Bar Configure Other Accessibility Settings Your phone offers many features to improve phone accessibility 1 From home tap Apps Settings Accessibility 2 Configure addi...

Page 367: ...cations and alerts and answer or reject calls l Manage accessibility Choose settings for exporting updating and sharing the accessibility settings as a file Note Additional accessibility services you have installed are displayed under the Services heading Add Accounts The Accounts settings menu lets you add and manage all your email social networking and picture and video sharing accounts Set Up a...

Page 368: ...Add account window appears 3 Tap an account type and then follow the onscreen instructions to add the required account information The account is added to the accounts list Manage Existing Accounts 1 From home tap Apps Settings Accounts ...

Page 369: ... phone to the original factory settings The Factory data reset erases all data from the phone s application storage including n Your Samsung account n Your Google account n All other email and social networking accounts n System and application data and settings n Downloaded applications Backup and Reset Overview The following options are available in the Back up and reset menu Backup and Reset Op...

Page 370: ...le account Automatic restore When reinstalling an application backed up settings and data will be restored from your Google account Factory data reset Reset all settings and delete all data on phone n Performing a factory data reset erases all data on the phone It is recommended that you back up important data before performing a factory data reset n Erased information cannot be restored Only eras...

Page 371: ...Set options The backup and reset settings are applied and saved l If you are performing a Factory data reset follow the prompts to confirm the data removal The phone will erase all data and reboot Factory Data Reset 1 From the Backup and reset menu tap Factory data reset ...

Page 372: ... it will run through the Hands Free Activation and update processes again When finished you will see the Welcome screen and Setup application See Complete the Setup Screens to start over Language and Input Settings Your phone s language and input settings let you select a language for the phone s menus and keyboards select and configure keyboard settings configure speech input settings and set you...

Page 373: ...e for your display and menus Default keyboard Set the default method for entering text Samsung keyboard Set Samsung keyboard options Google voice typing Set options for Google Voice text entry Voice input Set your voice search options Text to speech options Set text to speech options Pointer speed Set the speed of the pointer for a mouse trackpad Access Language and Input Setting Options 1 From ho...

Page 374: ... home tap Apps Settings Language and input 2 Set options l Set the Display Language From the Language and input settings menu tap Language and then tap a language to assign it l Set Input Method From the Language and input setting menu tap Default keyboard and then tap an input method l Set Samsung Keyboard Options From the Language and input settings menu tap Samsung keyboard and configure your k...

Page 375: ...ap a settings option and follow the onscreen instructions l Set Speed of Pointer for Mouse Trackpad From the Language and input settings menu tap Pointer speed drag the bar to adjust the speed and tap OK Battery Settings Monitor your phone s battery usage through this settings menu View which functions are consuming your battery s charge and at what percentage You can also display the battery char...

Page 376: ...age of battery charge remaining on the Status Bar 4 Tap items to view details Check your battery condition and access additional options Power Saving Mode Save battery power by activating Power saving mode which reduces or turns off certain features to decrease battery consumption ...

Page 377: ...ode 3 Tap the ON OFF switch to enable Power saving mode Power saving mode is activated Ultra Power Saving Mode Conserve power and extend your phone s battery life by using a minimal Home screen layout limiting the number of usable apps turning off mobile data when the screen is off and turning off ...

Page 378: ...Ultra Power Saving Mode 1 From home tap Apps Settings Battery 2 Tap Ultra power saving mode 3 Tap the ON OFF switch to enable Ultra power saving mode Ultra power saving mode is activated Turn Off Ultra Power Saving Mode n From home tap MORE Turn off Ultra power saving mode ...

Page 379: ... MEMORY n Total space View the total space free space in your phone s memory n Available space The amount of storage space currently available n System memory The minimum amount of storage space required to run the system n Used space The amount of storage space currently being used n Cached data The amount of data currently cached n Miscellaneous files The amount of memory used to store miscellan...

Page 380: ...p an item for more information Date and Time Settings Use the Date and Time settings menu either to automatically use the network provided date and time or manually set these values as well as select time and date format options Date and Time Overview The following Date and time options may be configured ...

Page 381: ...et date Set the date manually only available when Automatic date and time option is disabled Set time Set the time manually only available when Automatic date and time option is disabled Select time zone Set the time zone manually only when Automatic time zone is disabled Use 24 hour format Enable or disable 24 hour format Select date format Set the date display format Access Date and Time Options...

Page 382: ...ate and time 3 Set available date and time options Your date and time settings are applied and saved Help The Help menu provides tips and guidelines to help you use your phone Access Help 1 From home tap Apps Settings Help ...

Page 383: ...s contents 3 Tap SEARCH to search for a topic Activate This Device The Activate this device menu lets you activate a new phone or use additional self service options such as checking the status of an in service phone 1 From home tap Apps Settings 2 Tap Activate this device ...

Page 384: ...ovides settings for keeping your phone up to date with the latest software Access System Update n From home tap Apps Settings System Update The System Update menu appears For details about updating your phone see Update Your Phone About Device The About device menu lets you access important phone information search for and apply updates and view legal and safety information About Device Overview T...

Page 385: ...It also includes the phone number and username assigned to your phone Legal information Check copyright information terms of use etc Device name Change the name of your device other devices see this name when using Mobile hotspot or Bluetooth Model number Check the phone s model number Android version Check the Android version number Baseband version Check the phone s baseband version Kernel versi...

Page 386: ...and Play Games Drive YouTube Photos Hangouts Google Mobile Services and Google Play are trademarks of Google Inc Other marks are property of their respective owners Screen images are simulated Appearance of device may vary The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory The avai...

Page 387: ...rint Click Sign in Register and then click Sign up now to get started If you are not the account owner if someone else receives the bill for your Sprint service you can get a sub account password at sprint com mysprint Voicemail Password You will create your voicemail password when you set up your voicemail See Voicemail Setup for more information on your voicemail password Data Services Password ...

Page 388: ...one Sprint 411 Sprint 411 gives you access to a variety of services and information including residential business and government listings movie listings or show times driving directions restaurant reservations and major local event information You can get up to three pieces of information per call and the operator can automatically connect your call at no additional charge There is a per call cha...

Page 389: ...Power saving mode 367 Settings 365 Bluetooth 244 Connect 249 Pair 246 Receive information 252 Send information 250 Settings 270 Share pictures and videos 185 Turn on or off 244 Unpair 248 Bookmark 159 Brightness 307 Browser Bookmark 159 History 161 Launch connection 158 Settings 163 Windows 162 C Calculator 193 Calendar 194 Add event 195 Settings 314 315 Sync 200 Sync Exchange ActiveSync calendar ...

Page 390: ...ng Text 28 Email Add account 138 Add Exchange ActiveSync account 142 Compose and send 144 Delete account 148 Manage inbox 150 Open New Messages 146 Send Gmail 124 Settings 318 Setup 138 Share pictures 182 View and reply 147 Emergency Numbers 72 Enhanced 9 1 1 E 9 1 1 73 Enter Text 26 Exchange ActiveSync Add account 142 Features 151 Extended Home Screen 55 F Factory Data Reset 361 Files Transfer be...

Page 391: ... In Call Screen 75 Incoming Call Answer 73 Reject 74 Input Settings 362 International Data Roaming 258 International Dialing 328 International Voicemail 257 Internet 112 Settings 321 K Keyboard Samsung 26 L Language Settings 362 Location GPS satellites 346 Wireless networks 346 Location Services 346 Lock Screen Settings 334 Lookout Security 218 M Maps 210 Memo 218 Memory 369 Messages Settings 323 ...

Page 392: ...s 212 Play Games 212 Play Movies TV 213 Play Music 213 Play Newsstand 216 Play Store 39 Find and install apps 40 Plus Code Dialing 256 Power Key 5 Power Off 7 Power On 7 Power Saving Mode 366 367 Printing 289 Privacy and Safety 343 Private Mode 344 PRL Update 52 Q Quick Connect 62 R Reject Incoming Call 74 Report Diagnostic Info 345 Ringtone 301 Ringtones Settings 303 Rotate 11 S S Finder 61 S Voi...

Page 393: ...es 112 Themes 333 Time Settings 370 Timer 207 Touch 9 Touch and Hold 9 Touchscreen Turn off 47 Turn on 48 TTY Mode 328 Turn Device Off 7 Turn Device On 7 Typing 26 U Uber 232 233 Ultra Power Saving Mode 367 US Dialing 328 V Vibration 304 Video App 225 Video Camera Record video 168 Videos Record 168 Share via Bluetooth 185 Share via messaging 183 Share via YouTube 187 Virtual Private Networks VPN 2...

Page 394: ...Index 384 Wi Fi 235 Disconnect 240 Settings 267 Turn on and connect 236 Wi Fi Calling 69 265 Wi Fi Direct 241 Wi Fi Settings 238 Widgets 66 World Clock 205 Y YouTube 228 Share videos 187 Z Zoom 12 ...

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