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Sprint Worldwide Wireless Service
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Sprint Worldwide Wireless Service
With your phone and global roaming service from Sprint Worldwide
℠
Wireless Service, you can
make phone calls and use wireless data services around the globe on compatible CDMA and
GSM/UMTS networks.
Activate Sprint Worldwide Service on Your Account
Before using your phone in global roaming mode, you must activate Sprint Worldwide service.
To activate Sprint Worldwide service:
n
Chat with or email an international support rep by visiting
sprint.com/international
and clicking
the
Chat
link on the right side of the screen.
– or –
Call Sprint Worldwide Customer support at 1-888-226-7212.
Enable Global Roaming Mode
Your phone is designed to enter global roaming mode automatically when you activate your Sprint
Worldwide service, meaning that it should automatically connect to an appropriate CDMA network
or GSM/UMTS network when you travel. You may also set global roaming options through the
settings menu.
To set your global roaming options manually:
n
Touch
Apps
>
Settings
>
More…
>
Mobile networks
>
Network Mode
.
l
To allow connections to the Nationwide Sprint Network only, touch
Sprint Only
.
l
To allow connections to CDMA networks only, touch
CDMA/4G
or
CDMA
.
l
To allow connections to GSM or UMTS networks only, touch
GSM/UMTS
.
l
To allow connections to available CDMA or GSM/UMTS networks, touch
Automatic
.
Make and Receive Worldwide Calls
When traveling on international networks, you can place and answer calls as you would on the
Sprint network (see
Make Phone Calls
and
Receive Phone Calls
), although some additional
instructions may be required to place a call. Some features and services are not available in all
countries. For more information on services that are available while roaming, visit
sprint.com/sww
.