CREATOR CHINA
2011-09 WWW.CREATOR1997.COM
13
User’s Manual of LAN G15 Programmable Touch Screen
Chapter 4 Common Troubles Shooting
Failure
Resolution
Host cannot be controlled by touch screen
● Check to see if the Join No. value of touch screen
project button is the same as that in host program;
● Check to see if touch screen ID the same as that of
touch screen in host program;
● Check to see if the receiver and control host are
correctly connected by cable.
● Check to see if the receiver is installed with antenna, if
the touch screen and receiver are within effective
distance.
● Check to see if the receiver can control the touch screen
in short distance, if not, maybe one of them is out of order,
please refer to the professionals for maintenance.
PC is unable to download program for touch screen
● Check to see if USB data cable is correctly connected;
● Check to see if the driver of touch screen has been
successfully installed. Reinstall the driver to resolve the
problem;
● Check to see if touch screen user program is with the
same model as touch screen
；
● Check to see if USB port in PC can work normally;
● Check to see if the touch screen has been connected to
power and turned on.
No display on touch screen
● Maybe battery power in touch screen has run out,
please recharge it;
● When the touch screen is recharging power, please
make sure the power adaptor has been correctly
connected;
● Check to see if touch screen battery has been
improperly installed. If yes, please take it out and reinstall
it.
No response after touching touch screen button
● Maybe the touch screen is with drifting phenomenon,
please access to the setup page to re-adjust the
coordinate;
● In touch screen user program, check to see if the button
is mistaken by text, alter the button to resolve the
problem.
● Check to see if power is running out in touch screen,
recharge it in due course.
