Troubleshooting D-1
D
A p p e n d i x
Troubleshooting
This appendix provides tips for solving
problems you may encounter during
installation or normal use.
Problems Installing
Software
In Windows 95/98, the installation does
not start automatically after the
CD-ROM is inserted.
The AutoPlay feature in your Windows 95/98
system may not be enabled.
To start the installation program through
the My Computer shortcut menu:
1. Double-click the My Computer icon on
your Windows desktop.
2. In the My Computer window, right-click
the CD-ROM drive icon.
3. On the shortcut menu, click AutoPlay and
follow the instructions on the screen.
To enable AutoPlay through Auto Insert
Notification:
1. Click the Start button, select Settings, and
then click Control Panel.
2. In the Control Panel window, double-click
the System icon.
3. In the System Properties dialog box, click
the Device Manager tab and select your
CD-ROM drive.
4. Click the Properties button.
5. In the Properties dialog box, click the
Settings tab and select Auto Insert
Notification.
6. Click the OK button to exit from the dialog
box.
Problems With Sound
There is unexpected excessive
environmental sound or effects when
an audio file is being played.
The last selected preset is an inappropriate
environment for the current audio file.
To switch to an appropriate environment:
1. Open Environmental Audio Control
applet.
OR
Display Creative Launcher at the top or
bottom of your screen (bring your mouse
pointer to the top edge of the screen to
display Launcher). Then, click the
Environments tab.
2. In the Environment list, select “No
effects” or an appropriate environment.
No sound from the headphones.
Check the following:
❑
The headphones are connected to the Line
Out jack.
❑
In the Speaker applet (click the AudioHQ
icon on the taskbar, and then click the
Speaker icon), make sure the Output field
is set to Headphones.
