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Frequently Asked Questions
This section covers questions you might have while using your player.
Why does my player skip certain tracks?
The player will only play valid media formats (MP3 and WMA files). Other
types of media formats are skipped.
Why are some files/tracks corrupted when transferred to my player?
Transfer may have been interrupted. Before disconnecting your player from your
computer, stop your player first. For more information on stopping your player,
refer to
Step 4: Disconnect player
.
Why does my player turn off immediately after it is turned on?
The battery may be too depleted to power your player. Replace the battery with a
fresh one and try again.
File transfers to the player are very slow (less than 100 KB/Sec). What do I
do?
Try formatting your player. For more information, refer to
Formatting your
player
.
Can I use my player as a portable data storage device?
Yes, you can. You can transfer data files using Windows Explorer. To access
Windows Explorer, right-click the
My Computer
icon on your desktop and
select
Explore
. Alternatively, click
Start
My Computer
. Your player is
recognized as a Removable Disk.
I have to change the battery quite often. Is there anything I can do to make
it last longer?
The following will make your batteries last longer.
Set a shorter idle shutdown time.
Set a shorter backlight duration.
Set a lower contrast setting.
Avoid unnecessarily skipping ahead and back within tracks.
Avoid unnecessarily turning the player on and off.
Avoid using passive speakers or high-powered headphones.
Avoid playing back tracks with high bitrates or heavy bass.
Can I play DRM-protected WMA files on my player?