13
14
FAQ
Perform the following trouble-shooting steps before sending it for servicing.
For more information, please refer to
www.creative.com/support
.
If there is no audio heard after connecting your phone or tablet with the
iRoar Go via Bluetooth........
Check the source selection
The iRoar Go allows the Bluetooth connection to be maintained while
listening to another source. This allows the Mobile App to maintain full
control over the speaker. Ensure the source selection is set to BT to listen
to Bluetooth audio.
How do I disable Voice Prompts or Power saving mode?
Advanced settings could be changed via the iOS and Android Apps
1 Search for ‘
Sound Blaster Connect
’ app at the Apple App Store
TM
or Google Play
®
2 Download and launch the App
3 Go to
Menu
>
Settings
What should I do if the speaker is not behaving the way it should?
Perform a reboot
You can perform a reboot if the speaker becomes unresponsive.
Hold the button for 10s, then release to perform speaker reboot.
Perform a master reset
You can perform a factory master reset to clear paired device list. With
your speaker powered on, place the speaker in Bluetooth pairing mode,
then hold the Shuffle button until until a voice prompt is heard indicating
master reset has been completed.
