Crane EPRO Series, Operation & Maintenance Manual

Page: 43 / 57

Limited Warranty
Crane Environmental (C.E.) warrants, for a period of twelve months from the date of shipment, that any equipment it
manufactures shall be free of defects in material and workmanship, shall comply with the then-current product specifications and
product literature, and if applicable, shall be fit for the purpose specified in the agreed upon quotation or proposal document, but only
when said products are operated at all times in accordance with Seller's written instructions. This warranty applies only to the original
purchaser. C.E.’s liability under this warranty shall be limited to repairing or replacing at C.E.’s option, without charge, F.O.B. C.E.’s
factory, any product manufactured by C.E. Crane Environmental will not be liable for any cost of removal, installation, transportation,
or any other charges which may arise in connection with a warranty claim. Buyer shall provide Seller with reasonable opportunity to
make inspections, tests, and repairs using the most cost-effective methods available. If Seller is not responsible under the terms of this
agreement, the Buyer shall pay the Seller for such inspections, tests, and repairs at the Seller's prevailing rates.
Products which are sold but not manufactured by C.E. are subject to the warranty provided by the manufacturer of said
products and not by C.E.’s warranty. Repair or replacement shall be Buyer’s sole and exclusive remedy, and the warranty period on any
repaired or replacement equipment shall be 1 year from the original equipment ship date. In no event shall Crane’s warranty obligations
with respect to equipment exceed 100% of the total cost of the equipment supplied hereunder. No allowance will be made for repairs or
alterations made without Seller’s written consent or approval. No equipment shall be returned to Seller without Seller's prior written
authorization. Seller shall assign to Purchaser manufacturer's warranties of equipment or material purchased from others to the extent
they are assignable, and Buyer's sole recourse shall be against the manufacturer. Crane will determine the applicability of any such
third-party warranties. C.E. will not be liable for damage or wear to products caused by abnormal operating conditions, accident, abuse,
misuse, unauthorized alteration, or repair, or if the product was not installed in accordance with C.E.’s printed installation and operating
instructions.
C.E. warrants its pumps and membrane elements for one year from ship date, providing that loss of performance was not
caused by fouling or neglect. C.E. will, on confirmation of loss of performance during the warranty period, credit one-twelfth of the
original invoice price of the pump or membrane element for each month remaining in the warranty period, toward the purchase of the
replacement pump or membrane.
To obtain specific performance under this warranty, the defective product must be returned to C.E. together with proof of
purchase, installation date, failure date, and supporting technical data. Any defective product to be returned to the factory or service
center must be sent Freight Prepaid. Documentation supporting the warranty claim and a Returned Material Authorization (RMA)
number must be included. Contact your C.E. sales engineer for details on obtaining an RMA
number.
C.E. will not be liable for any incidental or consequential damages, losses, or expenses arising from installation, use, or any
other causes. There are no express or implied warranties, including merchantability or fitness for a particular purpose, which extends
beyond those warranties described or referred to above.
Services . Any services Crane provides hereunder, whether directly or through subcontractors, shall be performed in
accordance with the standard of care with which such services are normally provided in the industry. If the services fail to meet the
applicable industry standard, Crane will, for a period of 1 year from the date of completion, re-perform such services at no cost to
Buyer. Re-performance of services shall be Buyer’s sole and exclusive remedy, and in no event shall Crane's warranty obligations with
respect to services exceed 100% of the total cost of services provided hereunder.
Warranty Periods . Every claim by Buyer alleging a defect in the goods and/or services provided hereunder shall be deemed
waived unless such claim is made in writing within the applicable warranty periods as set forth above. Provided, however, that if the
defect complained of is latent and not discoverable within the above warranty periods, every claim arising on account of such latent
defect shall be deemed waived unless it is made in writing within a reasonable time after such latent defect is or should have been
discovered by Buyer.
Limitations / Exclusions . The warranties herein shall not apply to, and Crane shall not be responsible for, any damage to the goods or failure of the services
supplied hereunder, to the extent caused by Buyer’s neglect, failure to follow operational and maintenance procedures, or the use of technicians not specifically authorized by
Crane to maintain or service the equipment. Crane will not be liable for damage or wear to products caused by abnormal operating conditions, accident, abuse, misuse,
unauthorized alteration, or repair, or if the product was not installed in accordance with Crane’s printed installation and operating instructions. The warranties and remedies
contained herein are in lieu of and exclude all other warranties and remedies, whether expressed or implied by operation of law or otherwise, including any warranties of
merchantability or fitness for a particular purpose. Components and materials of the type that need periodic replacement due to normal wear and tear, such as membranes,
electrodes, frames, gaskets, filters, pump seals, spray nozzles, trays and fuses, are warranted against defects only as of the shipment date, unless expressly stated otherwise.
Seller reserves the right to utilize the most compact and feasible design compatible with sound engineering practices, and to make changes in details of design, construction
and arrangement of goods unless precluded by limitations specified by Buyer in writing in the purchase order or contract at the time the order is placed. If no such limitations
are specified, Seller accepts no responsibility for incompatibility of prepared goods with actual space or design limitations, which may become apparent at a later date. Some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages and some jurisdictions do not allow limitations on how long implied warranties
may last. Therefore, the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may have other rights, which vary from
jurisdiction to jurisdiction. Unless stated specifically on a formal, official "Performance Warranty Document" signed by an officer of the Seller and an employee of the Buyer
who is authorized to make such representations, there is no performance warranty on products or systems or warranty on process results. Any performance warranties shall
apply only if equipment is operated in accordance with Seller's instructions when operated on water or other liquids having the characteristics specified in the proposal or
purchase order.
EPRO 150-8000 O&M MANUAL Rev.04/03 Page 41 of 55