Crane EE-9003, Manual

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19
CRANE CUSTOMER CARE
CALL US: 888-599-0992 (Mon-Fri 9:00am – 4:00pm CST)
EMAIL US: customer-service@crane-usa.com
LIVE CHAT: available at www.crane-usa.com
Quick Troubleshooting Guide
DO NOT attempt to repair the Breast Pump yourself.
If the breast pump continues to not operate, please contact Crane
Customer Care.
Cause Solution
Low Suction
• Air Leakage of connecting parts
(valve, cushion, tubing, or
connector).
•
Pump unit’s air circulator is
blocked. Tubing is bent or residue
left in tubing.
• Check each part, make sure
connections are on correctly
and securely.
• Untangle tubing.
• Clean or replace tubing if
needed.
No Suction
• Valve is not assembled in correct
place or the valve is deformed
and damaged.
•
Ensure valve is securely
attached to the breast shield
body.
No Power
• The AC adaptor Is not plugged
into the main socket or the DC
socket on the pump unit
• The rechargeable battery is flat
• Ensure AC Adaptor is
plugged in to the wall outlet
and the DC socket on the
unit.
•
Charge the battery.
Milk or Water in Tubing
• Diaphragm is not correctly
positioned or is damaged
• Stop immediately. Clean,
reposition, or replace the
diaphragm before pumping. Dry
or replace tubing before
pumping.
Display Shows E1 or E2 Alarm
• E1: Open Circuit
•
E2: Short Circuit
• Please contact your Crane
Customer Care.