Troubleshooting
Issue
Solution(s)
Why can't I hear
the effects of
Mojo?
●
Check your gain staging and ensure Camden 500 is set to the highest possible
gain setting before clipping.
●
Turn the Mojo control clockwise until the control ‘switches’ on - then dial to taste.
●
Occasionally, some sources will not feature enough frequency content to enable
Mojo to take effect. In these rare circumstances treat the audio with another type
of processing.
Why is there
‘clicking’ and
‘popping’ when
I adjust the gain
control?
●
When Camden 500 is powered up, it can take between 10-30 seconds for the bias
points to fully settle. During this time, the preamp can exhibit mild ‘clicking’ noises
when the gain control is adjusted. These noises are nothing to worry about and will
become inaudible once the preamp is fully powered up.
Why can I hear
hiss when I turn
the gain control
to full?
●
Hiss can be caused by a number of factors - many of which are nothing to do with
the preamp and could be entering the signal before Camden 500.
●
Check the microphone itself and see if the noise follows the preamp or mic.
●
Ensure that the input connectors of Camden 500 are loaded (ie, connected to a
mic, line, or instrument source) before raising the gain. Unloaded XLR or Jack
connectors can exhibit their own noise and is not an accurate measure of preamp
performance.
Why is the rear
XLR socket not
working?
●
Ensure that the front 1/4” jack is not connected.
●
Ensure Camden 500 is seated correctly within the 500-series backplane connector.
●
Consult the manufacturers of your 500-series rack - the XLR connector or
backplane could be faulty.
Camden 500 User Manual [WIP]
-Page
22
©2018 Cranborne Audio Ltd
