Craig CMP837 BUN, Owner'S Manual, Page: 22 / 24

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Troubleshooting:
Cannot power on the Device
Connect the supplied AC/USB Adaptor.
T
Cannot go online
Check if your Wi-Fi setting is correct, proper password may be needed.
Check if your router is working properly.
Check your signal bar on the Device. It may not be connected due to weak signal.
Earphones do not transmit sound
Earphone volume is poor.
Try another music file.
Screen is flashing after power on is performed
Short of power, please charge the battery.
How to buy/download the applications from the internet
Make sure your device is already hooked up to Wi-Fi/ networks.
Press Google Play icon on the home page.
Search, Buy, Download and Install the desired applications by following the on-screen
instruction.
Warning: Personal details and Credit Card information may be required, please stay Alert!
Media files can't be found:
If new files were added onto the device; click the "Files" icon on the APPS menu to
search.
Use correct Apps to open corresponding media files. Click Video to play video files.
Click
Photos
to view photos. Click Music to play music.
How to enter the Settings menu while applications/programs are running
After turning on the application/program, Touch the Option button where is normally listed
on the bottom of the screen to enter settings menu. Set each setting as instructed by the
on-screen instructions (functions depend on the software of the applications).
Cannot hook up with Wi-Fi or the Wi-Fi signal is weak
Make sure Wi-Fi is available in your location and you are authorized (with correct
password) to hook up it.
The device may be too far from the signal source. Move your device closer to the signal
source.
IMPORTANT:
After Factory Data
e-mail accounts, Gmail accounts, media files etc...) will be deleted. Backup this
data before resetting.
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