Check the following before requesting service
14
TROUBLESHOOTING GUIDE
SYMPTOM
POSSIBLE CAUSE
POSSIBLE SOLUTION
No Power
Power AC/DC Adapter
not connected
Press the POWER/SOURCE button
on the unit or button on the remote
control to turn on the unit from standby
mode
No sound
Volume in minimum position
Raise the volume by pressing
VOL(volume) + button
The paired/connected device
is not in playback mode
Play music/movie in the paired/
connected device as usual and make
sure the volume level of it is in
high level
Input source incorrect
Press the POWER/SOURCE button
on the unit or SOURCE button on the
remote control repeatedly to set the
input source to the desired mode
Sound distortion/
rattle
Volume level too high
Reduce the volume by pressing
VOL(volume) - button
Reduce the volume level of the
paired/connected device
Remote control
not working
The battery is weak
Replace with new battery
Bluetooth
reception failure
The external device is
too far from the unit
Put the external BT device close to
the unit
Have not paird
Pair the unit with the BT
device as the procedures
stated in this manual
Connect the power AC/DC Adapter
to the unit or wall outlet
The unit is in standby mode
Summary of Contents for CHT9810
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