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Craftsman CMXEOCG471, User Manual

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Craftsman CMXEOCG471 User Manual Download Page 15

INSTALLATION STEP 3

ATTACH THE RAIL TO THE HEADER BRACKET

1. Position the opener on the garage floor below the header bracket. Use

packing material as a protective base.

NOTE:

If the door spring is in the way, you will need help. Have someone

hold the opener securely on a temporary support to allow the rail to clear
the spring.

2. Position the rail bracket against the header bracket.
3. Align the bracket holes and join with a clevis pin as shown.
4. Insert a ring fastener to secure.

Temporary Support

Garage Door

Header Bracket

Idler Pulley

Header Wall

Header

Bracket

Mounting 
Hole

HARDWARE SHOWN ACTUAL SIZE

Clevis Pin 5/16"x1-1/2"

Ring Fastener

15

Summary of Contents for CMXEOCG471

Page 1: ...THE MANUAL NEAR THE GARAGE DOOR AFTER INSTALLATION PERIODIC CHECKS OF THE OPENER ARE REQUIRED TO ENSURE SAFE OPERATION DO NOT INSTALL ON A ONE PIECE DOOR IF USING DEVICES OR FEATURES PROVIDING UNATTENDED CLOSE UNATTENDED DEVICES AND FEATURES ARE TO BE USED ONLY WITH SECTIONAL DOORS SEE PAGE 3 WRITE DOWN THE CRAFTSMAN SERIAL NUMBER LOCATED ON THE GARAGE DOOR OPENER WWW CRAFTSMAN COM ...

Page 2: ...mergency Release Rope and Handle 18 Fasten the Door Bracket 19 20 Connect Door Arm to Trolley 21 22 Attach the Warning Labels 22 Install the Door Control 23 Install the Safety Reversal System 24 26 Electrical Requirements 27 Aligning the Safety Reversing Sensors 28 ADJUSTMENT 29 31 Introduction 29 Program the Travel 30 Test the Safety Reversal System 31 Test the Safety Reversing Sensors 31 myQ SMA...

Page 3: ... Before you begin 1 Disable locks and remove any ropes connected to the garage door 2 Lift the door halfway up Release the door If balanced it should stay in place supported entirely by its springs 3 Raise and lower the door to check for binding or sticking If your door binds sticks or is out of balance call a trained door systems technician 4 Check the seal on the bottom of the door Any gap betwe...

Page 4: ...age door opener to minimize interference from walls and other objects Buy a Wi Fi range extender Check Signal Strength If you see Wi Fi signal is strong You re all set Install your new garage door opener Visit support chamberlaingroup com for more details See myQ App Control page 32 to connect your garage door opener to your Wi Fi network Do NOT connect prior to installation Wi Fi is a registered ...

Page 5: ...t exceed 1 4 6 mm Otherwise the safety reversal system may not work properly See Adjustment Step 2 Floor or door should be repaired SECTIONAL DOOR INSTALLATION l Do you have a steel aluminum fiberglass or glass panel door If so horizontal and vertical reinforcement is required Installation Step 8 l The opener should be installed above the center of the door If there is a torsion spring or center b...

Page 6: ...or MUST be repaired to eliminate the gap Rail Tab Door Bracket Support bracket fastening hardware is required See page 16 Cable Straight Door Arm Trolley Curved Door Arm Rail Rail Garage Door Header Bracket Emergency Release Rope Handle Header Wall H eader W all Access Door Safety Reversing Sensor Wall mounted Door Control Slack in chain tension is normal when garage door is closed Motor Unit Safe...

Page 7: ... Section packaged inside the front rail Curved Door Arm Section Safety Labels and Literature 2 Conductor Bell Wire White White Red Motor Unit with 2 Light Lenses Chain and Cable Hanging Brackets packaged inside the front rail Door Bracket Trolley Safety Reversing Sensor Bracket 2 Rail Center Back Sections Rail Front header Section Multi Function Control Panel Header Bracket 2 Safety Reversing Sens...

Page 8: ...1 4 20 Wing Nut 1 4 20 2 Carriage Bolt 1 4 20x1 2 2 Handle Nut 5 16 18 6 Ring Fastener 3 Insulated Staples Not shown Drywall Anchors 2 Clevis Pin 5 16 x1 Rope Lock Washer 5 16 5 Lag Screw 5 16 9x1 5 8 4 Hex Bolt 5 16 18x7 8 4 Clevis Pin 5 16 x1 1 4 Screw 6ABx1 2 Screw 6 32x1 2 Clevis Pin 5 16 x1 1 2 Self Threading Screw 1 4 14x5 8 2 INSTALLATION HARDWARE ASSEMBLY HARDWARE Bolt 1 4 20x1 3 4 8 ...

Page 9: ... end to the screwdriver 7 Slide the rail onto the U bracket until it reaches all the stops on the top and sides of the U bracket To prevent INJURY from pinching keep hands and fingers away from the joints while assembling the rail To garage door opener TO MOTOR UNIT U Bracket Outer Trolley Inner Trolley Wear Pads SLIDE TO STOPS ON TOP AND SIDES OF U BRACKET Front Rail Section TO DOOR Rail Tab Trol...

Page 10: ... as shown 4 Insert the idler bolt from the top through the rail and pulley Tighten with a 3 8 lock washer and nut underneath the rail until the lock washer is compressed 5 Rotate the pulley to be sure it spins freely 6 Locate the rail tab The rail tab is near the idler pulley on the front rail section Use a flat head screwdriver and lift the rail tab until the tab is vertical 90º Lock Washer 3 8 I...

Page 11: ...o make sure the chain is not twisted then connect it to the threaded shaft with the remaining master link 5 Thread the inner nut and lock washer onto the trolley threaded shaft 6 Insert the trolley threaded shaft through the hole in the trolley Be sure the chain is not twisted Figure 3 7 Loosely thread the outer nut onto the trolley threaded shaft 8 Remove the screwdriver To avoid possible SERIOUS...

Page 12: ...erly balanced and lubricated garage door An improperly balanced door may NOT reverse when required and could result in SEVERE INJURY or DEATH 3 ALL repairs to cables spring assemblies and other hardware MUST be made by a trained door systems technician BEFORE installing opener 4 Disable ALL locks and remove ALL ropes connected to garage door BEFORE installing opener to avoid entanglement 5 Where p...

Page 13: ...nce is minimal It may be mounted on the wall upside down if necessary to gain approximately 1 2 1 cm If you need to install the header bracket on a 2x4 on wall or ceiling use lag screws not provided to securely fasten the 2x4 to structural supports as shown here and on page 14 3 Open your door to the highest point of travel as shown Draw an intersecting horizontal line on the header wall above the...

Page 14: ...he vertical centerline onto the ceiling as shown 2 Center the bracket on the vertical mark no more than 6 15 cm from the wall Make sure the arrow is pointing away from the wall The bracket can be mounted flush against the ceiling when clearance is minimal 3 Mark the side holes Drill 3 16 pilot holes and fasten bracket securely to a structural support with the hardware provided Lag Screw 5 16 9x1 5...

Page 15: ...help Have someone hold the opener securely on a temporary support to allow the rail to clear the spring 2 Position the rail bracket against the header bracket 3 Align the bracket holes and join with a clevis pin as shown 4 Insert a ring fastener to secure Temporary Support Garage Door Header Bracket Idler Pulley Header Wall Header Bracket Mounting Hole HARDWARE SHOWN ACTUAL SIZE Clevis Pin 5 16 x1...

Page 16: ...emain disconnected until Installation Step 12 is completed ENGAGED RELEASED Trolley Release Arm ONE PIECE DOOR WITHOUT TRACK A 2x4 on its side is convenient for setting an ideal door to rail distance 1 Raise the opener onto a stepladder You will need help at this point if the ladder is not tall enough 2 Open the door all the way and place a 2x4 on its side on the top section of the door beneath th...

Page 17: ...t with 5 16 9x1 5 8 lag screws 5 Fasten the opener to the hanging brackets with 5 16 18x7 8 hex bolts lock washers and nuts 6 Check to make sure the rail is centered over the door or in line with the header bracket if the bracket is not centered above the door 7 Remove the 2x4 Operate the door manually If the door hits the rail raise the header bracket NOTE DO NOT connect power to opener at this t...

Page 18: ... Standard Light Bulb 100 Watt Max Standard Light Bulb Compact Fluorescent Light Bulb Compact Fluorescent Light Bulb Lens Hinge or or INSTALLATION STEP 7 ATTACH THE EMERGENCY RELEASE ROPE AND HANDLE 1 Insert one end of the emergency release rope through the handle Make sure that NOTICE is right side up Secure with an overhand knot at least 1 2 5 cm from the end of the rope to prevent slipping 2 Ins...

Page 19: ...wo 1 4 14x5 8 self threading screws Figure 2A l Alternately use two 5 16 18x2 bolts lock washers and nuts not provided Figure 2B Metal insulated or light weight factory reinforced doors l Drill 3 16 fastening holes Secure the door bracket using the self threading screws Figure 3 Wood doors l Use top and bottom or side to side door bracket holes Drill 5 16 holes through the door and secure bracket ...

Page 20: ... the top edge of the door if required for your installation Refer to the dotted line optional placement drawing Header Wall Vertical Centerline of Garage Door Optional Placement of Door Bracket Header Bracket Door Bracket 2x4 Support For a door with no exposed framing or for the optional installation use lag screws 5 16 x1 1 2 Not Provided to fasten door bracket Top of Door Inside Garage Door Brac...

Page 21: ...f holes in curved arm are above holes in straight arm disconnect straight arm Cut about 6 15 cm from the solid end Reconnect to trolley with cut end down as shown l Bring arm sections together l Find two pairs of holes that line up and join with bolts lock washers and nuts Pull the emergency release handle toward the opener at a 45 angle so that the trolley release arm is horizontal Trolley will r...

Page 22: ... Nut 5 16 18 Ring Fastener Hex Bolt 5 16 18x7 8 Clevis Pin 5 16 x1 Trolley Clevis Pin 5 16 x1 1 4 Door Bracket HARDWARE SHOWN ACTUAL SIZE Figure 5 CORRECT INCORRECT Straight Door Arm Straight Door Arm Curved Door Arm Curved Door Arm Groove facing out Curved Door Arm Rail Tab Ring Fastener Door Bracket Outer Trolley Inner Trolley Emergency Release Handle Straight Door Arm Pulley Clevis Pin 5 16 x1 ...

Page 23: ...connected to the door control 1 Run the white and red white wire from the door control to the garage door opener Attach the wire to the wall and ceiling with the staples not applicable for gang box or pre wired installations Do not pierce the wire with the staple as this may cause a short or an open circuit 2 Strip 7 16 11 mm of insulation from the other end of the wire near the garage door opener...

Page 24: ...er lights turn on the sensor LEDs will light The garage door opener will not go into the sleep mode until the garage door opener has completed 5 cycles upon power up When installing the safety reversing sensors check the following l Sensors are installed inside the garage one on either side of the door l Sensors are facing each other with the lenses aligned and the receiving sensor lens does not r...

Page 25: ...ackets to wall with lag screws not provided 5 If using extension brackets or wood blocks adjust right and left assemblies to the same distance out from the mounting surface Make sure all door hardware obstructions are cleared Floor installation Figure 4 1 Use wood blocks or extension brackets see Accessories to elevate sensor brackets so the lenses will be no higher than 6 15 cm above the floor 2 ...

Page 26: ...nd strip 7 16 11 mm of insulation from each end Make sure that you choose the same color pre installed wires for each sensor Figure 8 3 Connect the pre installed wires to the sensor wires with wire nuts making sure the colors correspond for each sensor Figure 9 CONNECT TO GARAGE DOOR OPENER 1 Strip 7 16 11 mm of insulation from each set of wires Separate white and white black wires sufficiently to...

Page 27: ...rews and set the cover aside 2 Remove the attached 3 prong cord 3 Connect the black line wire to the screw on the brass terminal the white neutral wire to the screw on the silver terminal and the ground wire to the green ground screw The opener must be grounded 4 Reinstall the cover To prevent possible SERIOUS INJURY or DEATH from electrocution or fire l Be sure power is NOT connected to the opene...

Page 28: ...d by loosening the wing nuts aligning the sensors and tightening the wing nuts IF THE AMBER LED ON THE SENDING SENSOR IS NOT GLOWING 1 Make sure there is power to the garage door opener 2 Make sure the sensor wire is not shorted broken 3 Make sure the sensor has been wired correctly white wires to white terminal and white black wires to grey terminal IF THE GREEN LED ON THE RECEIVING SENSOR IS NOT...

Page 29: ...y open UP If the door is slanted backwards this will cause unnecessary bucking and or jerking when the door is opening or closing PROGRAMMING BUTTONS The programming buttons are located on the left side panel of the garage door opener and are used to program the travel Without a properly installed safety reversal system persons particularly small children could be SERIOUSLY INJURED or KILLED by a ...

Page 30: ...hildren could be SERIOUSLY INJURED or KILLED by a closing garage door l Incorrect adjustment of garage door travel limits will interfere with proper operation of safety reversal system l After ANY adjustments are made the safety reversal system MUST be tested Door MUST reverse on contact with 1 1 2 3 8 cm high object or 2x4 laid flat on floor 6 Press and release the UP Button When the door travels...

Page 31: ...ir to or buckling of the garage floor l Any repair to or adjustment of the opener Without a properly installed safety reversal system persons particularly small children could be SERIOUSLY INJURED or KILLED by a closing garage door l Safety reversal system MUST be tested every month l After ANY adjustments are made the safety reversal system MUST be tested Door MUST reverse on contact with 1 1 2 3...

Page 32: ...e opener has the latest operational features 1 Download the myQ App 2 Set up an account and connect For more information on connecting your garage door opener visit support chamberlaingroup com An LED on the garage door opener will indicate Wi Fi status See table below LED Learn Button LEARN Button Multi Function Control Panel WI FI STATUS LED Definition Blue Off Wi Fi is not turned on Blinking Ga...

Page 33: ...VING DOOR 15 DO NOT install on a one piece door if using devices or features providing unattended close Unattended devices and features are to be used ONLY with sectional doors 16 SAVE THESE INSTRUCTIONS FEATURES Your garage door opener is equipped with features to provide you with greater control over your garage door operation REMOTE CONTROLS AND DOOR CONTROLS Your garage door opener has already...

Page 34: ...d keyless entry This feature is useful for added peace of mind when the home is empty i e vacation Activate Press and hold the LOCK button for 2 seconds The command LED will flash as long as the lock feature is activated and your hand held remote control will not operate your door at this time Deactivate Press and hold the LOCK button again for 2 seconds The command LED will stop flashing and norm...

Page 35: ...he remote control 3 Release the button when the garage door opener light blinks It has learned the code If light bulbs are not installed two clicks will be heard When replacing the light lens cover ensure the antenna wires are hanging straight down TO ADD REPROGRAM OR CHANGE A REMOTE CONTROL OR KEYLESS ENTRY PIN USING THE MULTI FUNCTION CONTROL PANEL PIN OR The command LED will flash once The comm...

Page 36: ...DEVICES INCLUDING myQ ENABLED ACCESSORIES 1 Press and hold the LEARN button on garage door opener until the learn LED goes out approximately 6 seconds 2 Immediately press and hold the LEARN button again until the learn LED goes out All codes are now erased Reprogram any accessory you wish to use ERASE THE CONNECTION FROM GARAGE DOOR OPENER TO HOME WI FI NETWORK 1 Press and hold the black adjustmen...

Page 37: ...e door If it is unbalanced or binding call a trained door systems technician l Check to be sure door opens and closes fully Adjust if necessary see page 29 l Test the safety reversal system Adjust if necessary see page 31 Twice a year l Check chain tension Disconnect trolley first Adjust if necessary see page 12 Every year l Oil door rollers bearings and hinges The garage door opener does not requ...

Page 38: ...misaligned or were momentarily obstructed Realign both sensors to ensure both LEDs are steady and not flickering Make sure nothing is hanging or mounted on the door that would interrupt the sensor s path while closing 1 5 Door moves 6 8 15 20 cm stops or reverses Manually open and close the door Check for binding or obstructions such as a broken spring or door lock correct as needed Check wiring c...

Page 39: ... not activate the garage door l Verify the lock feature is not activated on the door control l Reprogram the remote control l If the remote control will still not activate the door check the diagnostic codes to ensure the garage door opener is working properly My door will not close and the light bulbs blink on my motor unit The safety reversing sensor must be connected and aligned correctly befor...

Page 40: ...Visor clip 4 041A2828 Emergency release rope and handle assembly 5 041B4494 1 2 Conductor bell wire white and white red 6 041A5047 2 Header bracket with clevis pin and fastener 7 041A5047 Door bracket with clevis pin and fastener 8 041B0035B Curved door arm section 9 4178B0034B Straight door arm section 10 012B0776 Hanging bracket 11 041A5034 Safety reversing sensor kit receiving and sending senso...

Page 41: ... Line Cord 9 041D7742 7 Travel Module passpoint 3 041D8401 Front End Panel with all labels 10 041D0503 20 Cover 4 41C279 Light Socket 11 045ACTWF Logic Board 5 108D0077 Light Lens 12 041D9477 Logic Board End Panel 6 K030B0532 1 Capacitor NOT SHOWN 7 41A3150 Terminal Block 041A5615 Chain Spreader 041A8114 Wire Harness REPAIR PARTS MOTOR UNIT ASSEMBLY PARTS ...

Page 42: ...d pre paid Defective parts will be repaired or replaced with new or factory rebuilt parts at Seller s sole option You are responsible for any costs incurred in removing and or reinstalling the product or any component ALL IMPLIED WARRANTIES FOR THE PRODUCT INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE APPL...

Page 43: ...carefully and keep it for reference Check the operation of your garage door and opener to ensure they function in a safe and trouble free manner Be sure to read all Important Safety Information found in your garage door opener s manual as it provides more details and safety considerations than can be supplied with this guide GARAGE DOOR OPENERS ARE NOT TOYS Discuss garage door and opener safety wi...

Page 44: ...ained door systems technician for assistance l Verify the photoeye height is no higher than 6 from the garage floor Test the door for proper operation l Open and close the door manually using handles or suitable gripping points l The door should move freely and without difficulty l The door should balance and stay partially open 3 4 feet above the floor l If you detect any signs of improper operat...

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