Having a Problem?
SITUATION
PROBABLE CAUSE & SOLUTION
The opener doesn’t
operate from either
the wall or the
transmitter
1. Have you disabled all door locks? Review installation instruction warnings on Page 11.
2. Does the opener have electric power? Plug a lamp into the outlet if it doesn’t light,
check the fuse box or the circuit breaker. Some outlets are controlled by a wall switch.)
3. Repeated operation may have tripped the overload protector in the motor. Wait 15
minutes. Try again.
4. Is there a build-up of ice or snow under the door? The door may be frozen to the
ground. Remove any restriction.
5. Remove the bell wire from the opener terminals. Short the red and white terminals by
touching both terminals at the same time with a piece of metal (screwdriver or coin). If
the opener runs check for a faulty wire connection at the Wall Control or a short under
the staples.
Opener operates
from transmitter,
but not from Wall
Control:
1. Is the Wall Control push bar lit? If not, refer to No. 5 above and follow the same
procedure.
2. Are the wiring connections correct? Review Step 6, page 18.
The door operates
from Wall Control
but not from the
transmitter
1. A. Does your opener have a Deluxe Lighted Console Wall Control with the lock feature
on (push bar light is flashing) ? Turn it off.
B. Is any wall push button flashing? Your opener needs to relearn the code. Refer to
instructions on the right side panel.
2. Does the battery test light glow when the transmitter push button is pressed? If not,
replace the battery.
3. Did you press the transmitter push button selected to operate the garage door opener?
4. Was the receiver programmed to match the transmitter code?
5. Repeat the receiver programming procedure with all transmitters.
The transmitter has
short range:
1. Check the battery test light. If the light is dim, change the battery.
2. Change the location of the transmitter in the car.
3. A metal door, foil-backed insulation or metal siding will reduce the transmission range.
4. Check to sure the antenna on the right side panel of opener extends fully downward.
Opener noise is
disturbing in living
quarters of home:
1. If operational noise is a problem because of proximity of the opener to the living
quarters, the Vibration Isolator Kit 41A3263 can be installed. This kit was designed to
eliminate the “sounding board effect” and is easy to install.
The garage door
opens and closes by
itself:
1. Check to be sure that none of the transmitter push buttons is stuck in the “down”
position.
2. Remove the bell wire from the Wall Control terminals and operate from the transmitter
only. If this solves the problem, the Wall Control is faulty (replace), or there is an
intermittent short on the wire between the Wall Control and the opener.
The door doesn’t
open completely:
1. Is something obstructing the door ?
2. If door opens at least 5 feet, the travel limits may need to be increased. One turn
equals 2 inches of travel. See page 28.
Repeat the safety reverse test after the adjustment is complete
3. If the door has been working properly but now doesn’t open all the way, increase the
up
force. See page 29.
Repeat the safety reverse test after the adjust is complete.
The door doesn’t
close completely:
1. Is something obstructing the door?
2. Review the travel limits adjustment chart on page 28
Repeat the safety reverse test after any adjustment of door arm length, close
force or down limit.
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