Coyote Outdoor warrants to the original purchaser at the original site of delivery with proof of
purchase of each Outdoor Warming Drawer that when subject to normal residential use, it is free from
defects in workmanship and materials for the periods specified below. This warranty excludes grills
used in rental and commercial applications. This warranty excludes surface corrosion, scratches, and
discoloration which may occur during regular use. It
does NOT
cover labor or labor related charges.
There will be shipping and handling charge for the delivery of the warranty part(s).
COMPONENT
WARRANTY PERIOD
Stainless Steel Frame/Housing (no burn or rust through)………………............Limited Lifetime
Heating Elements……………………………………………..............................5 years (limited)
All other Components………...……………………………………………........1 years (limited)
Our obligation under this warranty is limited to repair or replacement, at our option, of the product
during the warranty period. The extent of any liability of Coyote under this warranty is limited to
repair or replacement. This warranty does not cover normal wear of parts, damage resulting from any
of the following: negligent use or misuse of the product, use on improper fuel/gas supply, use contrary
to operating instructions, or alteration by any person other than a factory service center. The warranty
period is not extended by such repair or replacement.
WARRANTY CLAIM PROCEDURE: If you require service or parts for your Coyote Grill,
please contact our Warranty Service Center for factory direct assistance. Our hours of operation are 8
am to 4 pm CST. The phone number is 855.520.1559 and the Fax number is 214.520.1450. You may
also fill out warranty claims online at www.coyoteoutdoor.com.
Please have your model number,
serial number and proof of purchase available for any warranty claim
.
Coyote Outdoor may require the return of defective parts for examination before issuing
replacement parts. If you are required to return defective parts, shipping charges must be prepaid by
the customer. Upon examination and to Coyote Outdoor’s determination, if the original part is proven
defective, Coyote Outdoor, may approve your claim and elect to replace such parts without charge. In
any instance, customer is responsible for shipping and handling of the replacement parts. Product
repair as provided under this warranty is your exclusive remedy. Coyote Outdoor shall not be liable
for any incidental or consequential damages for breach of any express or implied warranty on its
products.
This warranty does not cover any failures of operating difficulties or operating difficulties due to
accidents, abuse, misuse, alteration, misapplication, vandalism, improper installation, maintenance or
service, damages caused by flashback fire or grease fires, as set out in the Owner’s Manual. This
warranty does not cover scratches, dents, corrosion or discoloration caused by weather, heat, abrasive
and chemical cleaners, pool or spa chemicals, and/or any tools used in the assembly or installation of
this unit. This warranty does not cover paint loss, surface rust, corrosion or stainless steel discoloration
which is considered normal wear and tear. This warranty does not cover the cost of any inconvenience,
personal injury, or property damage due to improper use or product failure. Deterioration or damage
due to severe weather conditions such as hail, hurricanes, earthquakes, tsunamis, tornadoes, terrorism,
discoloration due to exposure to chemicals either directly or in the atmosphere, Acts of God/forces of
Nature are not covered by this limited warranty.
Limited Warranty
