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Voice Portal
Access the VoiceManager Voice Portal from any phone. The Voice Portal allows
you to make changes to your call forwarding and initiate outbound calls that
appear to originate from your office.
First Time Setup
1. Initial setup must be done from your VoiceManager
SM
telephone line.
2. Dial 9999# to reach the Voice Portal from your office.
3. When prompted, set up your pass code and record your name.
4. Follow the prompts to set up call forwarding, change your status manager or
initiate a call.
Voice Mail
Your initial setup must be done from your Cox Telephone line. If you have
Caller ID block on your line, you will need to press
*
6
7
prior to dialing
the number to disable this feature for the initial setup call.
Initial Setup
1. From your office phone associated with voice mail, dial the Cox Business
voice mail access number for your area.
2. Follow the prompts. When prompted for your password, enter your
temporary password, which is “269266” or “COXCOM”.
3. After entering your temporary password you will hear a greeting that says,
“Welcome to your mailbox...”. Follow the prompts for a step-by-step tutorial
to personalize your voice mail box and create a new password.
Creating Your Password
Once you begin the tutorial, you will be prompted to create your own
password. Your password can be between four to seven digits in length.
Try to create a new password that is easy to remember, but not easily guessed
by others.
Take these steps to avoid unauthorized users from entering your mailbox.
1. Avoid using repetitive numbers (4444, 99999) or sequential numbers
(12345, 2468).
2. Avoid using the last four digits of your phone number.
3. Change your password regularly.
