Kangaroo
™
924
Enteral Feeding
P
ump
Troubleshooting Guide
15 Hampshire Street
Mansfield, MA
02048
1-800-962-9888
508-261-8000
www.covidien.com
COVIDIEN, COVIDIEN with Logo and ™ marked brands are
trademarks of Covidien AG or its affiliate.
©2008 Covidien AG or its affiliate. All rights reserved.
H-6201-xM-0108
SYMPTOM PROBABLE CAUSE
CORRECTIONS
Flow Error
Alarm
(FLo Err)
Feeding container is empty.
Feeding tube or feeding set tubing
is occluded.
Drip chamber is improperly placed
in pump.
Drip chamber walls are coated
with feeding formula.
Sensors in upper drip chamber
guide are blocked or dirty. Drip
chamber is too full.
Refill feeding container. If bag has been in use for 24
hours, replace.
Locate point of occlusion and correct. Note: occlusion
may occur upstream or downstream from pump.
Check to make sure roller clamp on feeding set tubing
is open. Check the patency of feeding tube.
Check to make sure drip chamber is properly “locked”
in position in drip chamber guide.
Check to make sure formula is not preventing sensors
from proper operation. If formula cannot be removed
from inside walls of chamber via chamber manipulation,
replace set.
Check to make sure sensors are free of dried formula.
Remove any deposits by using a cotton swab dampened
with warm soapy water.
Low
Battery
Alarm
(Lo bAt)
Battery has been run down below
point of maintaining accuracy of
pump.
Plug pump power cord into wall outlet.
Hold Error
Alarm
(HLd Err)
Pump has been left in the hold
mode for over 5 minutes.
Press to silence alarm, then press again to stop
flashing, then press again to restart pump.
No Set
(LoAd SEt)
Pump set has been improperly
placed onto pump.
If "dots" appear with message;
too much ambient light
Check to make sure only a Kangaroo
™
924 Pump Set
has been placed onto the pump.
Check to make sure that the Optix
™
Connector on
pump set has been properly positioned into the Optix
™
lock on pump. Make sure there is no water or other
contaminants on the Optix
™
Connector or Optix
™
lock
window.
Move Pump away from bright light.
System
Error
Alarm
(SYS Err)
Rotor is not turning while pump is
running.
Rotor is turning but is not detected
by rotor sensors.
Return pump for technical service.
Return pump for technical service.
No Audible
Alarm
Battery is fully discharged.
Alarm circuitry failure.
Charge battery for a minimum of 12 hours.
Return pump for technical service.
START
HOLD
START
HOLD
START
HOLD
