Costway HU10061, User Manual

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Troubleshooting
In the event that the power foundation fails to operate, assess the
symptoms and possible solutions provided in the chart below.
SYMPTOMS SOLUTIONS
Verify that the power cord is plugged into a
working, grounded electrical outlet. Test the
outlet by plugging in another working appliance.
Remote control
illuminates and appears to
be operable, but will not
activate bed.
Program the remote control (see the Setting
Programmable Positions and Pairing Remote
section of this manual for programming
procedures).
Unplug the power cord, wait 30 seconds and
plug back to reset electronic components.
The surge protection device or the electrical
outlet may be defective. Test the outlet by
plugging in another working appliance.
Verify that the connector on the wired remote
control is securely attached to the control box.
No features of the power
foundation will activate.
Replace the batteries in the wireless remote.
wireless remote will not
illuminate.
Bed mechanism may be obstructed. Elevate bed
and check for obstruction. Remove obstruction.
Head section may be too close to the wall.
Headboard may be too close to the edge of the
mattress. Verify that there is enough distance
between the headboard brackets and mattress.
Adjust if required.
Head or foot section will
elevate, but will not return
to the horizontal (flat)
position.
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