Costway honey joy TY327787, User Manual, Page: 9 / 10

Troubleshooting Guide
.
Problem
Possible Cause Solution
Vehicle does not run
Vehicle does not run
very long
Vehicle runs sluggishly
Vehicle needs a push
to go forward
Difficult shifting from
forward to reverse or
vice-versa
Loud grinding or clicking
noises coming from
motor or gear box
Battery low on power
Thermal fuse has tripped
Battery connector or wires
are loose
Battery is dead
Electrical system is damaged
Motor is damaged
Battery is under charged
Battery is old
Battery is old
Vehicle is overload
Vehicle is being used in harsh
conditions
Poor contact of wires or
Connectors
“Dead Spot” on motor
Motor or gears are damaged
Battery low on power
Recharge battery.
Reset fuse, see <Fuse>
Check that the battery connectors are firmly plugged
into each other. If wires are loose around the motor
contact your distributor please.
Check that the battery connectors are firmly plugged
into each other. If wires are loose around the motor,
contact your distributor please.
A dead spot means the electric power is not being
delivered to the terminal connection and the vehicle
needs repair. Contact your distributor please.
Attempting to shift while the
vehicle is in motion
Completely stop the vehicle and shift, see <Use Your
New Vehicle>
Check that the battery connectors are firmly plugged
into each other when recharging
Replace battery, contact your distributor please.
Replace battery, contact your distributor please.
Replace battery, contact your distributor please.
Reduce weight on vehicle.
Avoid using vehicle in harsh conditions ,see <Safety>.
Recharge battery,
contact your distributor please.
Contact your distributor please.
Contact your distributor please.
Contact your distributor please.
Contact your distributor please.
Battery will not
recharge
Charger feels warm
when recharging
Battery connector or adapter
connector is loose
Charger not plugged in
Charger is not working
This is normal and not a
cause for concern
Check that the battery connectors are firmly plugged
into each other.
Check that the battery charger is plugged into a
working wall outlet.
Completely read through this manual and the troubleshooting guide table before calling. If you
still need help resolving the problem
Contact your distributor please.
Maintaining
Our products are suitable for ASTM F963; GB6675; EN71 and EN62115 standard.
Disposal Of Battery
● Your sealed lead-acid battery must be recycled or disposed o f in an environ-
mentally sound manner.
● Do not dispose of your lead-acid battery in a fire. The batt ery may explode or
leak.
● Do not dispose of a lead-acid battery in your regular, house hold trash. The
incineration, land filling or mixing of sealed lead-acid batteries with household
trash is prohibited by law.
• It is parents' responsibility to check main parts of the toy before using, must
regularly examine for potential hazard, such as the battery, charger,cable or cord,
plug, screws are fastening enclosure of other parts and that in the event of such
damage, the toy must not be used until that damage had been properly removed.
• Make sure the plastic parts of the vehicle are not cracked or broken.
• Occasionally use a lightweight oil to lubricate moving parts such as wheels.
• Park the vehicle indoors or cover it with a tarp to protect it from wet weather.
• Keep the vehicle away from sources of heat, such as stoves and heaters. Plastic
parts may melt.
• Recharge the battery after each use. Only an adult can handle the battery.
Recharge the battery at least once a month when the vehicle is not being used.
• Do not wash the vehicle with a hose. Do not wash the vehicle with soap and
water. Do not drive the vehicle in rainy or snowy weather. Water will damage the
motor, electric system and battery.
• Clean the vehicle with a soft, dry cloth. To restore shine to plastic parts, use a
non-wax furniture polish. Do not use car wax. Do not use abrasive cleaners.
• Do not drive the vehicle in loose dirt, sand or fine gravel which could damage the
moving parts, motors or the electric system.
• When not using, all the electrical source should be turned off . Turn off the power
switch and disconnect the battery connection.
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