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[email protected]

Hello! And welcome to the COSMO family! We’re so
excited that you’re here with your COSMO JrTrack 2
Smartwatch – we hope you love it! This user guide will
give you step-by-step instructions to help you get your
watch set up and customized in no time. If you have
additional questions or run into any problems, please
give us a call. Our friendly support team will gladly help.

Welcome!

Customer Support

3

Summary of Contents for JrTrack 2

Page 1: ...User Guide Click here to Open This will open a PDF in a new tab ...

Page 2: ...ECT 7 APP DOWNLOAD PAIRING 12 MENU NAVIGATION 16 ADD CONTACTS 19 MESSAGING 22 SAFEZONES 24 LOCATION TRACKING HISTORY 26 CLASS MODE PEDOMETER ALARMS 28 WATCH BASICS 31 TROUBLESHOOTING 35 ADD ANOTHER DEVICE 36 Contents Clickasectiontojumptoit ...

Page 3: ... your COSMO JrTrack 2 Smartwatch we hope you love it This user guide will give you step by step instructions to help you get your watch set up and customized in no time If you have additional questions or run into any problems please give us a call Our friendly support team will gladly help Welcome Customer Support 3 ...

Page 4: ...GettoKnowyourJrTrack2 On OffButton SIMCardTray SIM is Pre Installed Home Back Button Camera GettingStarted ChargingPort 4 ...

Page 5: ...nonyourJrTrack2 Press and hold the On Off button on for two seconds to turn the watch on If the watch doesn t turn on it likely needs to be charged Charge the watch for a few hours and then try again GettingStarted 5 ...

Page 6: ... you interact with and control JrTrack 2 Use this app to call message check the GPS set safezones and more The COSMO Connect Plan is your pass to all things COSMO This is necessary to be able to communicate with your JrTrack 2 Step Step www cosmotogether com pages support GettingStarted 6 ...

Page 7: ...go to www cosmotogether com In the main menu in the Support dropdown click Activate Once on the page tap the ActivateCOSMOConnect button Note You will only select Sign In if you are troubleshooting and re activating an existing COSMO Connect data account or adding a second device GettingStarted 7 ...

Page 8: ...ail then tap Register Check your email and look for an email from COSMO Connect Enter the provided 6 digit code here Note Be sure to check the spam folder or Promotions email tab if you re on Gmail Register GettingStarted 8 ...

Page 9: ...Scan the QR code on the back of your JrTrack 2 watch or manually enter the IMEI noted on the back of watch and the side of the box VerifyYourWatch GettingStarted 9 ...

Page 10: ...ect plan options and select a card to review all plan details Tip Pre paying for a longer connect plan costs less per month ChooseaPlan Review plan details and click Purchase Subscription below to select the plan GettingStarted 10 ...

Page 11: ...new phone number so you can paste it during pairing You will also get an email with this phone number Note Ifyouareactivating morethanonedevice tap theXonthetopright and addanotherplan CompleteyourPurchase GettingStarted 11 ...

Page 12: ... below for either Android or iOS You can also go to the Apple App Store or Google Play Store and search COSMO Mission Control Once you ve downloaded the app follow the steps to pair your watch and you re all set DownloadtheApp 12 ...

Page 13: ...mail you used to create your COSMO Mission Control account After confirmation tap Add Device SignintotheApp Note This is your COSMO Mission Control App account This is separate from your COSMO Connect Account You can use the same email just know that they re different GettingStarted 13 ...

Page 14: ... paste the phone number you copied earlier If you don t see the QR code come up you can manually type in the IMEI found on the back of the device On the watch Go to Settings Pair Device to open the QR code onscreen PairyourDevice GettingStarted 14 ...

Page 15: ...ayed on your device then tap Next Note This is case sensitive You re all set Itmayupto 24hoursfordatatobe fullyactivated Tap Start Using to jump into the app Note Save the device to your contacts for easier and faster calling GettingStarted 15 ...

Page 16: ...eatures of the COSMO Mission Control App TheMainMenuIncludes My Devices where you can adjust device specific settings Map View Set Safe Zones Access send Messages Activity Center for features like Pedometer School Mode and setting reminders Account App Settings Support Menu NavigationOverview Menu Navigation 16 ...

Page 17: ...ll Refresh Location etc To view or adjust settings for this device tap the icon in the upper right DeviceData Settings DeviceSettings To view customize settings for each JrTrack 2 device start by tapping on My Devices from the Main Menu and then choosing a device You can also tap on a device from the Map View Menu Navigation 17 ...

Page 18: ...d access your child s profile device settings DeviceSettings Here you can set how often location is updated when the tracking period is active and unpair the device Tip More frequent location tracking will drain the battery more quickly To maximize batter consider reducing tracking frequency Data Settings cont Menu Navigation UNPAIR DEVICE 18 ...

Page 19: ...AddContacts Tap the Plus button in the bottom right corner Select AllContacts from the main menu AppFunctions 19 ...

Page 20: ...ceive messages and track location Tap the check mark in the upper right hand corner when finished AddContact cont AppFunctions 20 To add a Guardian under Account Type Select Guardian Add the Guardian s Name Phone and email Tap the check mark to save the contact send the invite Jacob 1 000 000 0000 example gmail com ...

Page 21: ...ions in the email by having the Guardian download the COSMO Mission Control App and create an account Once the Guardian has created an account they will need to tap Confirm to accept the invitation Now they re set up and can call send messages check location and more Rachel Norman Invited you to be a Guardian Jacob Grandpa S ...

Page 22: ...rom the Main Menu Messaging AppFunctions Send texts voice messages and photos Note The JrTrack 2 can only send text messages that are preset in the Mission Control app See the next page for adding preset messages 22 ...

Page 23: ...a Settings Menu Type any text or emojis below that you would like to add as presets and click Add These will automatically appear as options on your selected Jrtrack 2 device PresetMessages AppFunctions Tip You can add as many present messages for your kid as you like The JrTrack 2 can also send pictures and voice messages 23 ...

Page 24: ...AddaSafezone In the Main Menu tap Safezones Tap the Plusbutton in the bottom right hand corner to add a new Safezone Any existing Safezones will be shown on this page AppFunctions 24 ...

Page 25: ...ourSafezone Type whatever descriptive name you like 4 SetRadius Adjust the size radius of the Safezone using the slider 5 SetTimeFrame Set when you d like the Safezone to be active This is when you ll receive notifications as your child enters leaves 6 SelectDevice Choose which device s you d like to be included in the Safezone and tap the Check button in the upper right corner to save DefinetheSa...

Page 26: ...ation LocationTracking AppFunctions Tip You can also access tracking by tapping My Devices on the main menu and selecting the device you would like to locate Tip To save battery the watch normally only refreshes location every 30 mins Tapping refresh will load the live location 26 ...

Page 27: ...evice Data Settings Menu tap on LocationHistory This map shows timestamped locations of the watch You can go back further in time by tapping the calendar and selecting new dates LocationHistory AppFunctions 27 ...

Page 28: ...vityCenter on the Menu Select the Class Modeicon Tap the Plus button Name the distraction free time and set thehours and days of the week for it to be active Tap the Check mark to save ClassMode AppFunctions 28 ...

Page 29: ... the Menu Tap the Pedometer icon Tap the Plus button This screen displays calorie burn and step count for the day week month Tap the Plus button to set a step goal Pedometer AppFunctions 3 557 14 000 37 000 500 1000 1500 29 ...

Page 30: ...Select ActivityCenter from the menu Tap the Reminders icon Tap the Plus button below Set the time and name of the reminder and select the daysofthe week for it to be active SetaReminder AppFunctions 30 ...

Page 31: ...n inactive To wake up your watch hit the power button on the right side To use the watch swipe left Keep swiping left to access all apps within the watch WatchBasics Basics Phone Messages Camera Album Pedometer Stopwatch Calculator Alarm Timer Themes Flashlight Settings 31 ...

Page 32: ...m of the watch face It will take you backwards Makecalls To make calls tap the phone icon Select the contact you d like to call Sendmessages To send a message select Chat Choose the desired contact and send a preset text message emoji image or voice recording WatchBasics Basics 32 ...

Page 33: ...volume or the alarm volume On the watch go to Settings then tap Device Scroll down below the brightness slider to the volume slider Camera On the watch scroll to Camera The watch will take any front facing picture To review your photos go to the Album Basics 33 ...

Page 34: ...lls the admin of the Mission Control app To activateSOSmodeonthewatch hitthepowerbuttontwicewhileon thehomescreen Upon activation the parent app will receive an immediate notification of the watch s location and its SOS status Live tracking of the watch will begin updating location every 30 seconds for the next 15 minutes Basics 34 ...

Page 35: ... the watch Do this by holdingdownthepowerbutton until you see the option menu come up Select Restart MyServiceisnotWorking After activation it may take 24hoursforcellservicetofullyactivate Try waiting that amount of time then restarting the watch Our support page has more answers FAQ s and ways to get in touch with our support team Troubleshooting 35 ...

Page 36: ...Tap Add Plan in the upper righthand corner To add another device sign in to your COSMO Connect portal at www cosmo connect gigs tel This time tap SignIn AddanotherDevice 36 Index ...

Page 37: ...Choose your new plan AddanotherDevice 37 Index Confirm your plan by tapping ConnectyourSIM ...

Page 38: ...Scan the QR Code on the back of the watch AddanotherDevice 38 Index Confirm your plan by tapping ConnectyourSIM ...

Page 39: ...AddanotherDevice 39 Index Scan the QR code Tap Next From here pairing is the same as the first device ...

Page 40: ...In the Main Menu tap My Devices Then tap Add Device and enter basic info Rachel Norman AddanotherDevice 40 Index Jacob s ...

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