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Maintenance
FAQs
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Storage
Store it in the pouch when it’s not used,keep it in cool dry
place,protect it from light. Avoid contacting with hard objects,prevent
from damage.Do not store it in wet or humid environment, otherwise
it may affect the product function.
Power off while not using.Continuously charging may cause battery
decrease.
If not used for a long time, must release the battery power completely
every 6 months, then recharge until fully charged.
As aged lithium batteries can not be repaired,when the device is
scrapped, please do not throw away the battery freely. Return it to the
recycle station to avoid environment pollution.
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Why is it not able to be charged?
Please check if the groove on the device is contacting the metal parts
on the cord perfectly.If not working, please plug the metal part into
the groove again.
Check the adapter connection to see whether the red light is
blinking.If the light is out, please check if the adapter is plugged firmly
in the socket; if the light is still off, please change another socket for
charging.
How do I know if the picture is clear?
When you preview the image on the screen, you can see clearly the
skin texture, equal light distribution,no blur on any part, thus it is a
clear picture. Do not press too hard on the skin, it may cause image
deformation.
Is the test result accurate if wearing make-up?
Testing with make-up will effect the results of complexion and
smoothness,we highly suggest you to test without wearing any
make-up, therefore,it reflects real skin condition precisely.
Why is it failed to power on?
Please check if the battery is fully charged, if it’s not used for a long
time, it may be low battery that caused unable to power on,please
fully charge the battery before use.
Upgrade
Please refer to Cos Beauty official website for upgrade information:
http://www.cos-beauty.com
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Before and after use, please wipe clean the testing window.
Please put the cap on after use to avoid dust and dirt.
