19
312030002
Trouble
Remedy
Probable Cause
CARBONATOR WATER PUMP
WILL NOT SHUT OFF.
A.
Binding, damaged, or dirty
carbonated water tank balance
mechanism.
A.
Call qualified Service Person..
ERRATIC CARBONATOR
WATER PUMP CYCLING.
A.
Insufficient water supply
pressure. ‘‘H
2
O OUT’’ fault
message goes on and off
intermittently and water pump
cycles on and off during
carbonator tank fill cycle.
A.
Call qualified Service Person.
B.
Water filter restricted.
B.
Replace water filter cartridge.
TROUBLESHOOTING DISPENSED PRODUCT
BRIX (WATER-TO-SYRUP)
‘‘RATIO’’ OF DISPENSED
PRODUCT TOO LOW.
A.
BRIX out of adjustment.
A.
Call qualified Service Person.
BRIX (WATER-TO-SYRUP)
‘‘RATIO’’ OF DISPENSED
PRODUCT TOO HIGH.
A.
BRIX out of adjustment.
A.
Call qualified Service Person.
IMPROPER PRODUCT
DISPENSED.
A.
Secondary CO
2
regulators not
properly adjusted.
A.
Call qualified Service Person to
adjust secondary CO
2
regulators.
B.
Dirty CO
2
supply. CO
2
must
be clean and free of water, oil,
and dirt. Water will not absorb
dirty CO
2
gas in same way as
clean gas. This can also cause
off-taste problems.
B.
Call qualified Service Person to
replace CO
2
supply.
PRODUCT WILL NOT
DISPENSE OUT OF
DISPENSING VALVE, IN ONLY
SMALL AMOUNTS, OR ONLY
LIQUID.
A.
Dispensing valve has ice
particles in it.
A.
Open and close dispensing valve
repeatedly. Defrost freeze cylinder
as instructed. If necessary, call
qualified Service Person to adjust
BRIX and viscosity of dispensed
product.
B.
Cylinder freeze-up.
B.
Refer to CYLINDER FREEZE-UP.
FREEZE CYLINDER DOES
NOT REFILL AT ALL TIMES
WHEN DISPENSING.
A.
“BLEND ON/OFF’’ switch not
pressed.
A.
Press ‘‘BLEND ON/OFF” switch.
B.
Carbonator water pump not
operating.
B.
Call qualified Service Person.
C.
Lines restricted.
C.
Sanitize Unit as instructed.
FROZEN PRODUCT
CONSISTENCY VARIES
EXCESSIVELY.
A.
Dispensed product BRIX
varying because:
A.
See Below
Syrup and/or water flow
regulator sticking.
a.
Call qualified Service Person.
Primary CO
2
regulator
pressure insufficient.
b.
Call qualified Service Person to
adjust primary CO
2
regulator.