Errors and malfunctions
Cornelius Deutschland GmbH
Document no. TD1002000
Version 01/10/2019, Index 2
Operator manual Undercounter cooler
Energize 2-5 HC
36
Only soda is being
dispensed
Syrup container is empty
Connect a new syrup container;
see chapter 4.2
Connections on the syrup contain-
er are not properly connected
Connect the connections on the
syrup container properly (see doc-
umentation on the syrup contain-
er)
CO
2
feed pressure for the syrup
circuit is set incorrectly on the rele-
vant pressure-reducing valve
Adjust the CO
2
feed pressure to
the required value (see documen-
tation on the CO
2
system)
Syrup tube is not connected to the
syrup container
Connect the syrup tube; see chap-
ter 4.2
Syrup tube is contaminated
Please contact your service part-
ner
Incorrectly set valve on the tower
Please contact your service part-
ner
Defective valve on the tower
Please contact your service part-
ner
Shut-off valve or pressure-reduc-
ing valve for the fresh water supply
is closed
Open the shut-off valve and pres-
sure-reducing valve for the fresh
water supply (see documentation
on the drinking water system)
Water pressure too high or too low Check the water pressure on the
pressure-reducing valve and ad-
just, if necessary; see chapter 4.1
Only syrup is being
dispensed
Circulation pump is switched off
Switch on the circulation pump;
see chapter 4.1
Circulation pump is defective
Please contact your service part-
ner
Carbonator pump is switched off
Switch on the carbonator pump;
see chapter 4.1
Carbonator pump is defective
Please contact your service part-
ner
Water in the cooling coils is frozen Please contact your service part-
ner
Soda/syrup ratio is
incorrect
Too little/too much soda
Please contact your service part-
ner
Too little/too much syrup
Please contact your service part-
ner
CO
2
feed pressure for the syrup
circuit is set incorrectly on the rele-
vant pressure-reducing valve
Adjust the CO
2
feed pressure to
the required value (see documen-
tation on the CO
2
system)
Fault
Probable cause
Remedy
