TigoBridge A1
User Manual
Copyright © 2021 CoreTigo Ltd.
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8.
Diagnostics and Troubleshooting
Troubleshooting is done using the LEDs display or the TigoEngine software. Refer to TigoEngine User
Manual for detailed instructions.
8.1. Power LED
Power LED
– if a power supply is connected to the TigoBridge A1 and the Power LED is off, the power
supply is not properly connected, or it is providing a power supply different than the expected range.
8.2. Status LED
Status LED
– indicates the IO-Link device connection status and the IO-Link Wireless communication
status with the IO-Link Master. Therefore, it alternates to show both the status of the IO-Link device
connection and the IO-Link Wireless connection.
Table 3: Status LED troubleshooting
IO-Link Wireless
Wired IO-Link
Paired
Unpaired
Operational
Alternating Blue and Green
Alternating Magenta and Green
Non-Operational
Alternating Blue and Yellow
Alternating Magenta and Yellow
Alternating Blue and Green
– fully Operational: both IO-Link device and IO-Link Wireless
communication properly functioning.
Alternating Magenta and Green
– TigoBridge A1 is unpaired from the TigoMaster while the IO-Link
device is properly connected to the TigoBridge A1. Re-Scan and Re-Pair the TigoBridge A1 to the
TigoMaster through the TigoEngine.
Alternating Blue and Yellow
– TigoBridge A1 is successfully paired to the TigoMaster while the IO-Link
device is not properly connected to or not fully functioning with the TigoBridge A1. Check the IO-Link
device connectivity with the TigoBridge A1.
Alternating Magenta and Yellow
– Both TigoBridge A1 IO-Link Wireless communication are unpaired
and the IO-Link device is not connected/functioning. Power down the TigoBridge A1 and power it back
up, reconnect the IO-Link device, scan, and pair the TigoBridge A1.
