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It is possible that you typed the network name,
passphrase, or key incorrectly. Use
Connect to an
Existing WiFi Network
Setup (see
Method 1:
Connect with a web browser
on page 6
) to select a
WiFi network and retype the passphrase or key. The
passphrase or key is case-sensitive. For example,
PASSWORD25 is not the same as Password25 or
password25.
If the extender cannot detect your WiFi network, check
to see if your WiFi network is still working. Make sure
that the WiFi router is turned on. If possible, move the
extender closer to the WiFi router.
Sometimes extender’s WiFi connection between the
WiFi router and the extender is poor. You can establish
the best connection with a clear line of sight between
the extender and the WiFi router. Make sure that no
physical obstacles exist between the extender and the
WiFi router, and try to move the extender closer to the
WiFi router.
Q6
Cannot Join a WiFi Network and Receive an Error
Message?
To join a WiFi network, you must know its network
name (also called the SSID) so that you can select it. If
the network is secure, you must know the passphrase
or key. If the extender does not connect to the network
that you select, the cause might be one of the following: