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Troubleshooting
I am not getting any channels, or channels are missing.
Keep your antenna away from sources of interference, including air
conditioners, hair dryers and microwave ovens.
Move or rotate your antenna and re-run a channel scan on your TV. Refer to
your TV’s user manual for more information.
Picture or sound freezes while I am watching a channel. Picture quality
is weak.
This is often caused by a weak or intermittent signal. Try moving or rotating
your antenna to a different location or angle.
When do I need to run a channel scan?
Run a channel scan after setting up or adjusting your antenna.
Visit www.antennaweb.org/address to calculate the strength of each station.
You may then run a channel scan on an as-needed basis.
How do I know where the signal is strongest?
Test your antenna in different locations or at different angles, making sure to
run a channel scan every time you move your antenna.
Sometimes moving a few feet can make a difference. The fewer obstructions
between the antenna and the tower, and the higher the antenna is mounted,
the better the chance of receiving a strong signal.
Some HDTVs have a signal strength indicator that shows how strong your
signal is. Refer to your TV’s user manual for more information.
Where should I place my antenna?
The antenna is designed for indoor use. We recommend placing your
antenna on a flat surface or mounting it on a wall near a window.