17-EN
6. TROUBLESHOOTING & TRANSPORT
6.1
troubleShootinG
If you still have a problem with your appliance after checking these basic
troubleshooting steps, please contact an authorised service person or qualified
technician.
Problem
Possible Cause
Solution
Oven does not switch on.
Power is switched off.
Check whether there is power supplied.
Also check that other kitchen appliances
are working.
No heat or oven does not
warm up.
Oven temperature control is incorrectly
set.
Oven door has been left open.
Check that the oven temperature control
knob is set correctly.
Cooking is uneven within
the oven.
Oven shelves are incorrectly
positioned.
Check that the recommended
temperatures and shelf positions are
being used.
Do not frequently open the door unless
you are cooking things that need to be
turned. If you open the door often, the
interior temperature will be lower and this
may affect the results of your cooking.
Oven light (if available)
does not operate.
Lamp has failed.
Electrical supply is disconnected or
switched off.
Replace lamp according to the
instructions.
Make sure the electrical supply is turned
on at the wall socket outlet.
The oven fan (if available)
is noisy.
Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bake
ware are not vibrating or in contact with
the oven back panel.
6.2
tranSport
If you need to transport the product, use the original product packaging and carry it using
its original case. Follow the transport signs on the packaging. Tape all independent parts to
the product to prevent damaging the product during transport.
If you do not have the original packaging, prepare a carriage box so that the appliance,
especially the external surfaces of the product, is protected against external threats.
