Manufacturer’s Limited 5-Year Warranty on Ceramic
Coating and Limited 60-Day Warranty on All Other
Parts
The manufacturer warrants that your Copper Chef is free of defects in materials
and workmanship. The Copper Chef non-stick ceramic coating is warranted not
to peel, chip,
or blister with normal home use for 5 years from the date of the purchaser’s
receipt of the product, and all other parts and components are warranted for 60
days from the date of the purchaser’s receipt of the product.
This warranty is valid only in accordance with the conditions set forth below:
1. Except for the ceramic coating, normal wear and tear are not covered by
this warranty. This warranty applies to consumer use only and is void when the
product is used in a commercial or institutional setting.
2. The warranty extends only to the original consumer purchaser and is not
transferable. In addition, proof of purchase must be provided for the warranty
to be applicable. This warranty is void if the product has been subject to
accident, misuse, abuse, improper maintenance or repair, or unauthorized
modification.
3. This limited warranty is the only written or express warranty given by the
manufacturer. Any implied warranty of merchantability or fitness for a particular
purpose on this product is limited to the duration of this warranty. Some states
do not allow limitations on how long an implied warranty lasts, so the above
information may not apply to you.
4. Repair or replacement of the product (or, if repair or replacement is
not feasible, a refund of the purchase price less any shipping, handling, or
processing fees that you paid) is the exclusive remedy of the consumer under
this warranty. Under this warranty or in any claim of breach of this warranty, the
manufacturer shall not be liable for any incidental or consequential damages for
breach of this warranty or any implied warranty on this product. Some states do
not allow the exclusion or limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you.
5. This warranty gives you specific legal rights, and you may also have other
rights which may vary from state to state.
60-Day Money-Back Guarantee
Your item is covered by our 60-day money-back guarantee, which starts
upon receipt of your item. To return the product, the original purchaser must
package the product securely and include the following information: (1) name,
(2) address, (3) the reason for return or request for refund or replacement, and
(4) either proof of purchase or order number. Place the information inside an
envelope, place the envelope inside the package with the unit, and mail the
package to the address listed below.
Procedure for Exercise of Limited 5-Year Warranty Rights (in
Use After Expiration of 60-Day Money-Back Guarantee)
To return the product under the 5-year warranty period, the original purchaser
must package the product securely and include the following information:
(1) name, (2) address, (3) the reason for return or request for refund or
replacement, and (4) either proof of purchase or order number. Include a check
or money order for $9.00 to cover the cost of processing and handling. Place the
information inside an envelope, place the envelope inside the package with the
unit, and mail the package to the address listed below.
Return Address:
Tristar Products, Inc.
Copper Chef
500 Returns Road
Wallingford, CT 06495
