Copper Chef AirFryer | Model: AF9103
13
Troubleshooting
Symptom
Possible Cause
Solution
The
Copper Chef AirFryer
does not work
The appliance is not plugged in.
Plug the Power Cable into a wall socket.
The unit may not be turned on. Check to see that you
have set both the preparation time and temperature.
Set the cooking time and temperature.
The cooking process will begin once the
cooking time has been set.
You have probably turned off the Unit. If the Outer
Basket is removed during the cooking process, the
Auto-Shutoff mode will trigger.
Set the cooking time and temperature
and ensure that the Outer Basket is fully
inserted into the Unit.
Food is not cooked
The Outer Basket is overloaded.
Use smaller batches for more even frying.
The temperature is set too low.
Raise the temperature and continue
cooking.
Food is not fried evenly
Some foods need to be shaken during
the cooking process.
See Shaking in Instructions for Use, p. 11.
Outer Basket will not slide into Unit properly
The Outer Basket is overloaded.
Do not fill the basket above the
Maximum line.
The Fry Tray is not placed in the
Outer Basket correctly.
Gently push the Fry Tray into the
Outer Basket until it clicks.
White smoke coming from Unit
Too much oil is being used.
Wipe down to remove any excess oil.
The Outer Basket has grease residue from a
previous operation.
Clean the Outer Basket after each use.
French fries are not fried evenly
Potato not prepped properly.
Consult recipe for potato type &
preparation instructions
Fries are not cut evenly.
Cut the fries thinner or reshape them.
Fries are too crowded.
Spread fries out or cook smaller batch.
Potatoes not rinsed properly during preparation.
Pat dry to remove excess starch.
Fries are not crispy
Raw fries have too much water.
Dry potato sticks properly
before misting them with oil.
Cut sticks smaller.
Add a bit more oil.
Error
E1 - Broken circuit of the thermal sensor
Call Customer Service at
1-973-287-5129
E2 - Short circuit of the thermal sensor
