Troubleshooting
Problem
Cause
Solution
Sensor is unable to
detect human.
There are objects in
front of the sensor.
Remove the objects
in front of sensor.
There is a small
difference between
the room
temperature and the
body temperature .
Cool down the
ambient
temperature.
There is no enough
exposed skin for the
sensor to detect
human.
The sensor is dirty.
Clean sensor with
a clean dry piece of
cloth gently.
The sensor is unable
to detect human far
away from sensor.
6
9