Q: What should I do when the computer hangs when executing the OS backup and the computer
cannot return to Windows after restart?
A: Please restore according to the following steps:
1.
Change the first boot device to CD/CDRW device in BIOS.
2.
Insert the installation CD.
3.
Restart.
4.
Take out the CD and restart when "Strike a key when ready…" is displayed.
Q:How can I restore the system if my computer can't boot?
A: If you have used the XTreme Files Drive to do the OS Backup, please do the following steps to restore;
if not, you have to install the OS again.
The steps to restore:
1.Please make sure the OrgOS.pqi file exists under the backup folder of the USB disk. You
have to install the OS again if you don't have the above file. Please continue if you have the file.
2.Change the first boot disk to the CD/CDRW device in BIOS.
3.Insert the installation CD
4.Restart.
5.Please strike any key to execute the disk restore if the message of "Strike a key when ready…" is displayed.
Q:What should I do when nothing happens after pressing the OS backup button?
A: The reason - It is possible that some drivers (for example: SATA or SCSI Driver) in your system
cause the XTreme Files's software to be unable to execute the OS backup function.
The solution - Please stop using or remove the related drivers.
Q: When executing the OS backup/restore function, after the computer restarts, the DOS tableau displays
the message below:
