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FAQ
✽
This is FAQ (Frequently asked questions) when using the product.
Q
Which function is different between premium type and standard type?
A
Premium type has two reciprocating-sweeping brushes and center brush
that cleans top of molar (Occlusal surface), and there is bump at back of
center brush that eliminates coating on the tongue, i.e. it consists of
3 brushes. Standard type consists of 2 reciprocating-sweeping brushes.
Q
How can we distinguish between large sized refill head and small
sized refill head
(the part that goes into mouth)
?
A
You can distinguish the size of brush head by color, i.e. large size is white
and small size is pink, and for refill head (the part that goes into mouth),
the large size is bigger than the small size.
Q
For which kind of person is more appropriate to use large size refill?
A
Large size refill is made for adults from 10years old.
Q
For which ages are more appropriate to use small size refill?
A
Small size refill is made to be used from 4 to 9 years old.
Q
Is it possible to clean top of molar (Occlusal surface) and tongue with
standard type product?
A
You can clean top of molar well if putting brush at 45° angle at outside of
molar or top of inside, pulling the brush slowly while rotating it without
inserting deeply. When clean the tongue, use brush, making close contact
to tongue and moving it back and forth relatively fast, while brush rotates.
Q
What should I do after pressing refill hard on top of body, matching
it to 3 bumps?
A
You can use it by pressing ON/OFF switch after press refill hard and fix it
so as for refill front and body front to match exactly.
Q
Automatic toothbrush does not operate.
A
COOLSSHA product needs to be charged for minimum 6 hours and it takes
more than 8 hours minimum to charge it fully.
Q
How to replace a refill?
A
How to separate the refill?
Hold the body(handle) with one hand and hold the center support of the
refill with the other hand. Pull the body(handle) and center support apart.
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