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11 Getting Help
• Online Services
Website : http://www.cool-icam.com
• Customer Support
If you have any problem with this product, we want to help. For immediate assistance, please phone the
Hotline, send e-mail to the support e-mail address or write to the address shown on the warranty card
enclosed.
• ArcSoft Software Help
For North America
For South & Central America
ArcSoft HQ Support Center
Tel: 1-510-979+5520
(Fremont California, CA)
Fax: 1-510-440-1270
Tel: 1-800-762-8657
E-mail:[email protected]
(toll free number)
Fax: 1-510-440-1270
E-mail: [email protected]
For China
For Japan
ArcSoft China Support Center (Beijing)
ArcSoft Japan Support Center (Tokyo)
Tel: 8610-6849-1368
Tel: +81-03-3834-5256
Fax: 8610-6849-1367
Fax: +81-03-5816-4730
E-mail: [email protected]
Web: http://www.mds2000.co.jp/arcsoft
E-mail: [email protected] and
For Oceania
For Europe/Middle East/
ArcSoft Australian Support Center
Africa & Rest of the World
(Baulkham Hills, New South Wales)
ArcSoft Europe Support Center
Tel: 61 (2) 9899-5888
(Ireland)
Fax: 61 (2) 9899-5728
Tel: +353-(0) 61-702087
E-mail: [email protected]
Fax: +353-(0) 61-702001
E-mail: [email protected]
Visit http:// www.arcsoft.com for technical support and frequently asked questions (FAQ’s).