23
OPERATION ERRORS
Despite careful production and control, the heating pump can produce errors that must
be solved by an authorised service provider.
Indicator of errors
• In case of an error on the appliance, the beeper starts beeping and field no.
4
starts
flashing. When you press field no.
4
the error code is displayed in field no.
12
.
Error
Description of error
Solution
E004 Freezing. The error appears if the
temperature in the heat pump is
below 4 °C.
Call the service.
E005 Overheating (temperature > 85 °C,
electronic regulator failure).
Unplug the heat pump from the power supply.
Call the service.
E006 Mg anode error.
Call the service (heat pump functions normally).
E007 Volume and/or temperature sensors
error.
Call the service.
E042 Anti-legionella function error.
Press field no.
4
to restart.
E247 Defrosting error.
Automatically turns on heating with the electric
heater. When the error is deleted, the aggregate
resumes its normal operation.
E361 External air sensor error.
Call the service (automatically switches to the
electric heater).
E363 Defrosting sensor error.
Call the service (automatically switches to the
electric heater).
