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In the event of a possible malfunction, your CookTek cooktop will display an Error
Code on the LCD Information Center and the unit will beep the number of times
indicated by the error. Please consult the following table when encountering an
Error Code. To reset the error conditions, remove the pan from the unit and press
the POWER button or unplug the unit.
Error Cause of Error
Displayed Message Troubleshooting
1
Shorted RTD
Temperature sensor
failed. Call dealer.
Service required.
2
Opened RTD
Temperature sensor
failed. Call dealer.
Remove any pans from cooktop
surface and let unit cool. Then turn
unit off, then on. If problem
was temperature related, the unit
will return to normal operation.
Otherwise, service is required.
3
Over current (peak)
Incompatible pan.
Try different cookware. Service
may be required.
4
Open TCO
Overheating. Check
airflow. Unplug, let cool.
Check airflow. Clear air vents.
Listen for fan operation.
5
Airflow blocked
Airflow blocked. Clean
grease filter.
Check to ensure the grease filter is
clean and dry. Make certain there
are no foreign objects blocking air
flow. Check the air filter to ensure
that the arrow on the filter is
pointing up.
6
High line voltage
Input voltage too high.
Check main voltage.
To reset, unplug unit, wait 5 sec-
onds, and plug in again. If problem
persists, have an electrician moni-
tor the line voltage.
7
Hardware failure
Call dealer for service.
Service required. Turn unit off,
then on. Plug unit into outlet on
different circuit breaker. If problem
persists, service is required.
8
Zero cross failure
Call dealer for service.
Service required. Turn unit off,
then on. Plug unit into outlet on
different circuit breaker. If problem
persists, service is required.
9
Clock corrupt
Reset clock.
Reset clock.
10
Pan RTD failure
Pan temperature
sensor failure.
RFID pan needs repair. Service
needed for pan.
11
Tag communication
failure
Reposition pan and
cycle power.
Ensure the RFID tag on the pan is
properly located.
12
RFID reader failure
Call dealer for service.
Service required.
14
User interface error
Cycle power.
Service required.
16
Critical error
Call dealer for service.
Service required.
ERROR CODES
