CookTek 500100 Owner'S Manual Download Page 6

6

DETERMINING ERROR CODES

Error Codes will be indicated by a number of beeps and the flashing “RESET”
LED. Count the number of beeps in a row. This will be the error number. If there
is more than one error condition, there will be a pause and then it will beep the
next error number. It will continuously repeat this cycle until the PTDS is reset.

To reset the PTDS from an Error mode, remove the FlashPak bag from the unit
and press the Reset button. If the unit does not reset, turn the unit off, unplug the
power cord, wait 5 seconds, and then plug it in again.

Error Error Description

Potential Cause

Action Required

2

Current change is 

FlashPak bag moved or pressed

Remove bag and check for foreign

too great.

down during the charge phase. 

objects on tray or inside bag.

Possible foreign object on the 

Retry.

charger.

3

Current draw too 

A metallic object may be present 

Remove bag and check for foreign

high

on the charger or there may be 

objects on tray or inside bag.

mechanical damage to the work coil. Retry.

4

Electronics are 

Fan broken, air path blocked or

Check airflow. Clear air vents.

overheating

intake air too hot.

Listen for fan operation.

5

Input line voltage 

Bad AC source

Make sure that the line voltage is

too low

consistent with the operational 
requirements of the unit. If problem
persists, call electrician.

6

Input line voltage 

Bad AC source

Make sure that the line voltage is

too high

consistent with the operational 
requirements of the unit. If problem
persists, call electrician.

7

Checksum Error

Corrupt EEProm data

Turn unit off, then on. If problem 
persists, service is required on device.

8

Zero cross error

Bad AC source, board component 

Turn unit off, then on. If problem 

failure

persists, service is required on device.

9

Foreign object 

FlashPak bag not centered properly Remove bag and check for foreign

detected

or pressed down during the charge  objects on tray or inside bag.
phase.

Retry.

10

Current drop too 

FlashPak bag not centered properly Remove bag and check for foreign

small after 90 

or pressed down during the charge

objects on tray or inside bag.

seconds

phase.

Retry.

11

Too long in charge

FlashPak bag not centered properly Remove bag and check for foreign 

mode

or pressed down during the charge  objects on tray or inside bag.
phase.

Retry. 

Summary of Contents for 500100

Page 1: ...INSTALLATION OPERATION OWNER S MANUAL FlashPak PTDS II Models 500100 500200 CookTek Inc 810 W Washington Blvd Chicago IL 60607 U S A 1 312 563 9600 1 312 432 6220 101552...

Page 2: ...isible loss or damage must be noted on the freight bill or express receipt and signed by the person making the delivery A claim for damages must be filed immediately regardless of extent of damage Con...

Page 3: ...or abrasive cleaners on the metal housing or plastic locator tray surface The FlashPak PTDS chargers and pellets are intended for use with CookTek designed and approved pizza bags only Do not attempt...

Page 4: ...hased single phase receptacle Check rating plate on the Charger to verify correct voltage NOTE Each PTDS should be connected to its own DEDICATED circuit They should not be connected to circuits shari...

Page 5: ...s The following section explains how to determine if you are experiencing a problem and what can be done to cor rect the problem This information can be very helpful if you are calling our Customer Se...

Page 6: ...ken air path blocked or Check airflow Clear air vents overheating intake air too hot Listen for fan operation 5 Input line voltage Bad AC source Make sure that the line voltage is too low consistent w...

Page 7: ...blem persists call electrician If an error persists remove the bag from the charger turn the power off and unplug the unit with the unit unplugged press the POWER button panel LED s may momentarily fl...

Page 8: ...ipping container or on the address label when returning units for service Units received without an RA number will be refused at our shipping dock and may encounter a delay in service Units must be ta...

Page 9: ...9...

Page 10: ...10...

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