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Troubleshooting
Problem
Cause
Solution
The appliance does not
start�
The mixing bowl is not positioned
correctly�
Insert the mixing bowl correctly�
The lid or the deep steaming tray have
not been locked correctly onto the
mixing bowl�
Place the lid or the deep steaming tray
on correctly�
No power supply�
Check if the power plug is connected to
the electrical wall outlet and the switch
button is on� Check if the electrical wall
outlet works�
Liquid is leaking from
under the main unit�
The blade has not been inserted
correctly, causing the mixing bowl to
leak�
Insert the blade correctly (see
“Assembling the Mixing Bowl” section
step 1 - 3)�
The blade seal is faulty�
Replace with a new blade seal� Contact
an authorized service center to purchase
new blade seal)�