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CONSUMER INFORMATION
9. Repairs
User:
The user can replace easily removable parts or accessories, e.g. foot-
plates and footrest assemblies, heel loops, all fabric items, hand grips, etc.
Manufacturer/Service Facility: Repair or replacement of permanently
attached, worn or broken parts must be performed by a qualified service facil-
ity. Any individual part of the chair can be replaced. If the service facility is
close, contact the manufacturer/service facility and the chair can be delivered
in person. Alternatively, after receiving a return authorization, the chair
should be packaged in the original or suitable shipping carton for return to
the manufacturer/service facility. Ship via parcel post or by private package
delivery services.
10. Tools Required
User:
• 7⁄16”, 1⁄2”, 5⁄8”, 3⁄4” or 2 adjustable wrenches with 3⁄4” capacity Phillips head
screwdriver
• Hex key 5⁄32” (included)
Service Facility / Authorized Service Dealer
• A selection of imperial size wrenches, or two adjustable wrenches with
3⁄4”capacity.
• A Phillips head and a flat head screwdriver
• A rivet setting machine with a selection of tool sizes, or a set of hand tools
• Power drill with selection of imperial size drill bits
• Hex key 5⁄32” wrench (included)
11. Spare Parts
If the user is unable to visit a Service Facility to describe the problem, they
can request a diagram of the product be sent to them, so they can draw an
arrow to the part needing replacement. If not under warranty, they will
receive an estimate of the cost and, if necessary, shipping instructions for
return of the chair.
Summary of Contents for CuddleBug
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