Pairing Fails/Camera Triple Beeps
If your camera triple beeps and the forward status light [A] remains or returns to green after
holding down the Update button, pairing did not take place. The two causes associated with the
triple beep is the Connect View card is inserted too far into the camera and not flush with the back
of the camera or the camera’s Bluetooth module does not have have a valid Bluetooth ID. You
will have to reseat the Connect View card so it is flush with the back of the camera and/or obtain a
Bluetooth ID for your camera via StoryTeller via the instructions outlined above under “Configure
the Camera”.
Using the App
Once the app and the camera are connected the main screen of the app will become a viewfinder,
displaying images from the camera’s imaging processor. The refresh rate is between 3 and 5
frames per second and the resolution will not be reflective of what the camera actually shoots.
Because of Bluetooth bandwidth limitations, the images will be transmitted in 240p format,
regardless of the camera’s configuration settings. However, this stream should be more than
adequate to allow you to align your camera angle and verifying configuration settings for the
conditions under which you will be shooting video.
In the upper right hand corner of the app is a “Setting” button that will allow you to change many of
the camera’s settings without having to connect the camera to a computer. Simply adjust any of the
settings you wish for each of the two positions of the Format Switch. When you are done press the
“Camera” button in the upper left corner to return to the viewfinder mode. Your changes will take
effect right away. This is especially handy for adjusting to different lighting conditions.
Battery Life
Because Bluetooth is a wireless radio device, extended use will drain the battery life of both your
camera and your mobile device faster than without it. If you intend to use this feature a lot, plan
ahead by having extra batteries and chargers available. The Bluetooth module is powered down
once the camera starts recording to conserve battery power.
Range
The range of the Bluetooth connection is up to 30 feet/10 meters.
Recording
Once you start the camera recording, the Bluetooth connection will automatically terminate and
the Bluetooth module in the camera will power down. This is designed to conserve the camera’s
battery power. To re-initiate a Bluetooth connection with your camera once it is back in standby
mode, press and hold down the Update button for 5 seconds.
Dropped Connections
The current Bluetooth connection will drop between 15 seconds and 2 minutes. We are working
to correct this issue. If your connection drops prematurely, you can re-pair the devices buy quickly
pressing and releasing the Update button. In some situations pairing cannot be re-established. In
these cases, you may need to remove the battery from the ContourGPS or reboot the Apple device.
