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VI.
TROUBLESHOOTING TIPS
Some malfunctions can be easily solved. Before calling the after-sales service or a repairer, please
refer to the following table:
Symptoms
Solutions
The TV does not turn on.
Check the mains cable connection.
Carefully plug the mains cable into another wall outlet.
No image or poor quality image.
Image is not displayed in full screen.
Make sure that the equipment is properly connected, especially
the ANT antenna or the cable of the source used.
Try another channel.
Check and adjust the image size option.
Adjust the antenna or use another antenna.
Check the contrast and brightness settings.
Keep the TV away from potential sources of electromagnetic or
radio interference.
Perform a new automatic channel search.
No sound, Distorted sound, Poor
quality sound.
Adjust the volume using the VOL+/VOL- keys.
Press the
MUTE
key to cancel the silent/mute mode.
Unplug the headphones.
If audio equipment is plugged in, make sure it is properly
connected.
Check that the TV and stereo equipment are properly
configured.
Check the audio settings.
Noise or other type of interference.
Electronic equipment near the unit creates interference.
Check the equipment cable connections.
Move the TV or the equipment concerned.
The remote control does not seem to
work.
Use the remote control at a distance of less than 6m.
Remove any potential obstacles between the remote control
and the TV's IR receiver.
Clean the lens on the remote control.
Make sure the batteries are properly installed.
The batteries may be discharged. Replace them. Try again by
pointing the remote control at the TV's infrared receiver.
The keys do not work (TV or remote
control).
Disconnect the mains cable and then reconnect it carefully (the
TV may fail due to thunderstorms, static electricity, etc.).
