www.contacta.co.uk
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+44 (0) 1732 223900
Technical Support - Ext 5
Further information is available on our website and our YouTube channel.
Window Intercom STS-A31H Amplifier
Setup Video
Window Intercom Unboxing &
Positioning Guide Video
Page 1: ...Installation User Guide December 2020 Window Intercom System Speaker and Microphone Pod STS K071 ...
Page 2: ... Visitor Installation Hearing Loop Installation Amplifier Setup Troubleshooting Engineer s Mode 3 3 4 5 6 6 7 9 10 12 13 Contacta has a policy of continuous product development and therefore small specification changes may not be reflected in this manual Images labels packaging accessories and product colours are subject to change without notice ...
Page 3: ...ar barriers There is an optional hearing loop facility providing additional assistance for hearing device wearers 1 Installation and User Manual 2 Amplifier 3 IEC Lead 4 Power Supply 5 Hearing Loop Aerial optional Fixing Kit Adhesive Clip x 10 No 6 x 1 2 Countersunk Screws x 15 P Clips x 6 5 General Components 1 Speaker Pod 2 Mouse Microphone 3 Staff Pod 4 Double Sided Fixing Pad 4 3 2 1 2 1 3 4 ...
Page 4: ...t tone for the attention of staff Staff microphone Customer visitor microphone Confidence LED if required for status alerts and fault detection Hearing loop aerial Line in connection for external audio source Staff speaker Customer visitor speaker Power input connection Use power supply through ground supply only ...
Page 5: ...e Trim cables if necessary excluding the power supply to the required length to connect to the back of the amplifier Bare approximately 6mm of the cable ends to connect to the 2 pin plugs Wire Cutters Strippers Tape Measure Pencil or Marker Pen Cable Ties Trunking Screwdrivers Flat or Blade 2 5mm and Phillips Head PH2 Battery or Mains Drill Drillbits 2mm 3mm 5mm and 7mm Cable Tacking Gun 10mm Reco...
Page 6: ...re sitting 2 Mark the four fixing points for the amplifier under the counter 4 Drill and fix the amplifier in place using the supplied screws 6 Install the amplifier s power supply close to a power socket outlet using the supplied mounting bracket and fixing screws Fixing points Amplifier Installation ...
Page 7: ... pods and staff pods can be either free standing or fixed Move to step 10 if you do not wish to fix the pods to the counter 5 Use cable management holes in the counter to run the staff pod speaker pod and mouse microphone cables to the amplifier If there are not already cable management holes drill suitable locations near the rear of both the staff and customer sides of the counter 6 Remove the to...
Page 8: ...espective counters 10 To fix the mouse microphone to a surface use the provided double sided fixing pad or screw through the screw hole in its cap 11 Feed the wires through the cable management holes 12 Avoid loose or trailing cables Use trunking or to prevent trip hazards or units being tugged from their position 13 Route all cabling neatly to the amplifier location on the staff side ...
Page 9: ...ion the aerial under the counter using either the provided P clips or another fixing method of your choice See the diagram below for recommended positioning A is the optimum layout for a counter hearing loop B and C are acceptable only if A is not possible and the layout is aligned so that the magnetic field will be directed towards user s head heights Ensure all hearing loop signage is displayed ...
Page 10: ...ume In or buttons to increase or decrease the level The corresponding LED bar will show the volume setting 6 Ensure the mouse microphones are placed as close to their intended users as possible 7 Check the amplifier is fully functional by ensuring the red fault light is NOT showing on the front 8 The Amplifier is now set up Our Window Intercom System amplifiers are pre set to volume levels suitabl...
Page 11: ...EDs illuminated while the Volume Out LED bar will display the firmware revision number in a fixed pattern of LEDs This indicates that default settings have been restored Fault Diagnosis LEDs Volume In LED 8 will stay red if there is a fault with the staff microphone Volume Out LED 8 will stay red if there is a fault with the customer visitor microphone Volume In LED 8 will flash red if there is a ...
Page 12: ...nections and if possible check the hearing device with a known working hearing loop 2 Ensure loop tester has a new set of batteries I can hear interference through speakers buzzing whistling hissing 1 Unscreened or poorly earthed third party equipment is being used in close proximity 2 Internal volume gain set to high 3 Incorrect power supply being used 1 Switch off any third party equipment to id...
Page 13: ...a The amplifier will automatically exit Engineer s Mode if no buttons are pressed for 2 minutes There are 3 editable setup areas in Engineer s Mode You will always enter setup area 1 first The green Volume In LED bar will flash to indicate which setup area you are in Setup Area 1 Maximum Volume Adjustment LED 1 flashes Setup Area 1 allows you to adjust the Volume In and Volume Out levels to furthe...
Page 14: ...dback on a window intercom system Feedback occurs when the overall setting of both volume controls is too high The ducking system works by detecting which microphone in the conversation is being used and temporarily reducing the volume setting Increase ducking level Decrease ducking level Ducking on Ducking off Increase drive Decrease drive The drive levels should be adjusted so the red LED 8 is i...
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Page 16: ...s contacta co uk 44 0 1732 223900 Technical Support Ext 5 Further information is available on our website and our YouTube channel Window Intercom STS A31H Amplifier Setup Video Window Intercom Unboxing Positioning Guide Video ...
